Help Please!!! How do I get win2k connected to the internet?

  • Thread starter Thread starter Guest
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G

Guest

Hello, I hope someone can help me! I have had to reinstall my daughters win2k
on her pc as the hwole system crashed. I have managed to reinstall the whole
thing fine, but I can't get her internet connection working. Beofre the
crash, she connected to the internet using a wirelss adaptor, as I have
wireless broadband on my pc. I have managed to reinstall the adaptor, and get
it connected to my wireless modem, but her pc still won't connect to the
internet. I'm not the brightest spark when it comes to IT thinking, but I
know my basics! Does anyone have nay ideas at all? I have tried to install
the software on her pc for my wirelss modem, but it still wouldn't work. I
would be so grateful for any help anyone can give! She is getting so upset
that she has been without her pc for weeks now!!! (she's only 11).

Thanks a lot.
 
You did not mention DNS setting etc..

Those need to be gotten from your ISP.


hth
DDS
 
Hi Danny, thanks very much for your reply. Pardon my ignorance but what is
DNS setting?!!!
Thanks!
 
DNS=Domain Name Server, i.e. the server that will
resolve Internet names such as www.google.com into
an IP address.

What Danny alluded to was the minimum collection of
settings you need to post. Here is how to do it:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig > c:\test.txt {Enter}
notepad c:\test.txt {Enter}
- Copy & paste the text into your reply
 
Thanks so much Pegasus. I'm at work at the moment (its luch time in the UK),
but I will try that tonight when I get home. I can't copy and paste it for
you though, as there is no internet connection on her pc, but I will write it
all down correctly and post it for you.
Thanks again.
 
How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!
 
Hi Pegasus, sorry for the delay, didn't have time last night to get it
sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
 
Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.
 
I assume you mean run the same commands on my pc? I have , and this is what
it says - (I have windows xp home):
Windows IP Configuration





Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

IP Address. . . . . . . . . . . . : 192.168.1.108

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1
 
Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .
 
Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
 
Hello
maybe this can help :

Doesn't your manual say something like
that you have to make contact with your adaptor
(for example by typing 192.168.1.1 in the adress area)
?
IF so, I had a problem with my Win2000 that I could not get contact unless
after erasing ALL history files in my Internet Explorer, exiting from it,
and restarting IE. After erasing the history , contact with my router was
possible and the problem was solved.

I hope this helps.

R-ton

Prawn said:
Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


Pegasus (MVP) said:
Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


time
in I
will ignorance
but reinstall
my reinstall
the (she's
only
Click to expand...
Click to expand...
 
Mhm, no. Erasing temporary Internet files has nothing
to do with establishing a connection with your router.
Pure coincidence.


R-ton said:
Hello
maybe this can help :

Doesn't your manual say something like
that you have to make contact with your adaptor
(for example by typing 192.168.1.1 in the adress area)
?
IF so, I had a problem with my Win2000 that I could not get contact unless
after erasing ALL history files in my Internet Explorer, exiting from it,
and restarting IE. After erasing the history , contact with my router was
possible and the problem was solved.

I hope this helps.

R-ton

Prawn said:
Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


Pegasus (MVP) said:
Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and this is
what
it says - (I have windows xp home):
Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
--
Prawn


:

Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.

Hi Pegasus, sorry for the delay, didn't have time last night to get it
sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
--
Prawn


:

How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!

Thanks so much Pegasus. I'm at work at the moment (its luch time
in
the
UK),
but I will try that tonight when I get home. I can't copy and
paste it
for
you though, as there is no internet connection on her pc,
Click to expand...
Click to expand...
but
I
Click to expand...
managed
to
Click to expand...
to
IT
Click to expand...
She
is
Click to expand...
Click to expand...
 
When you lack experience then you need to follow
instructions very carefully and avoid taking liberties.
This goes for the following steps too.

We now know the following:
- IP address of your own PC: 192.168.1.108
- Your router's address: 192.168.1.1
- Your DHCP server: 192.168.1.1 (i.e. your router)

Here is what you need to do:
1. On your own PC, click Start / Run / cmd {OK}.
2. Type this command:
ping 192.168.1.120{Enter}
It's supposed to say "Request timed out". This tells us
that this address is available.
Leave the black screen as it is.
3. On your daughter's PC, open the Control Panel / Network Connections.
4. Click Local Area Connection / Properties.
5. Double-click Internet Protocol.
6. Enter these values:
IP address: 192.168.1.120
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1
Preferred DNS server: 192.168.1.1
7. Click OK until you're back at the Control Panel.
8. Go back the black screen on your own PC.
9. Type this command:
ping 192.168.1.120{Enter}
It's supposed to report "Reply from".
10. On your daughter's PC, click Start / Run / cmd {OK}
11. Type these commands:
ping 192.168.1.108 {Enter}
ping 192.168.1.1 {Enter}
ping 66.249.89.104 {Enter}
ping www.google.com {Enter}
Report the results.

Prawn said:
Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


Pegasus (MVP) said:
Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


time
in I
will ignorance
but reinstall
my reinstall
the (she's
only
Click to expand...
Click to expand...
 
Dear Mr Pegasus,

*) Basically, you are right, but I can only say that I can test in a
REPRODUCIBLE way the following :
- try to make a connection with router (192.168.0.1) --> page cannot be
displayed
- clear history ; restart IE
- try to make a connection with router (192.168.0.1) --> succes !

*) I've found that this is problem specific for Nexland routers.
An old internet page of Nexland support says :
"
Changes were made to Internet Explorer in both the Windows XP SP1 update,
and Internet Explorer 6 SP1 update. These changes have cause problems with
browsing into the Nexland routers interface screens. An update is available
to resolve this issue, please follow the test below to ensure that the
updated firmware will work for you. 1. Open Internet Explorer. 2. Click
Tools/Internet Options from the top toolbar. 3. On the General tab, under
Temporary Internet Files, click the button labeled "Delete Files". 4.
Click the box for "Delete all offline content" and click OK. 5. Once that
is finished, click the "Clear History" button under the History section. A
message will display asking "Are you sure you want Windows to delete your
history of visited sites?" Click YES. 6. Close Internet Explorer. 7.
Re-open Internet Explorer and attempt to browse into the router. You should
be able to access the Nexland Main Setup Page. (( If the above test was
successful, please download the updated firmware to resolve this issue at
ftp.nexland.com/pub/firmware/v1rel5u. )) "



So the problem is not general at all



Best regards,

R-ton





Pegasus (MVP) said:
Mhm, no. Erasing temporary Internet files has nothing
to do with establishing a connection with your router.
Pure coincidence.


R-ton said:
Hello
maybe this can help :

Doesn't your manual say something like
that you have to make contact with your adaptor
(for example by typing 192.168.1.1 in the adress area)
?
IF so, I had a problem with my Win2000 that I could not get contact unless
after erasing ALL history files in my Internet Explorer, exiting from it,
and restarting IE. After erasing the history , contact with my router was
possible and the problem was solved.

I hope this helps.

R-ton
Click to expand...
for
a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


:

Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and
Click to expand...
Click to expand...
this
is to
get it luch
time but managed still
won't
Click to expand...
comes
to I
have it
still She
Click to expand...
Click to expand...
 
What you report may well be true. However, if you look at
the OP's replies then you will see clearly that his DHCP
server failed to allocate an IP address to his daughter's PC.
This is a fundamental issue and no amount of tinkering with
temporary internet files will fix this.

Later on, when he has his IP address details resolved, he may
have to clear his temporary internet files, although I doubt it
very much. I suspect the problem relates to Nexland routers.
Does the OP have a Nexland router? Unlikely.


R-ton said:
Dear Mr Pegasus,

*) Basically, you are right, but I can only say that I can test in a
REPRODUCIBLE way the following :
- try to make a connection with router (192.168.0.1) --> page cannot be
displayed
- clear history ; restart IE
- try to make a connection with router (192.168.0.1) --> succes !

*) I've found that this is problem specific for Nexland routers.
An old internet page of Nexland support says :
"
Changes were made to Internet Explorer in both the Windows XP SP1 update,
and Internet Explorer 6 SP1 update. These changes have cause problems with
browsing into the Nexland routers interface screens. An update is available
to resolve this issue, please follow the test below to ensure that the
updated firmware will work for you. 1. Open Internet Explorer. 2. Click
Tools/Internet Options from the top toolbar. 3. On the General tab, under
Temporary Internet Files, click the button labeled "Delete Files". 4.
Click the box for "Delete all offline content" and click OK. 5. Once that
is finished, click the "Clear History" button under the History section. A
message will display asking "Are you sure you want Windows to delete your
history of visited sites?" Click YES. 6. Close Internet Explorer. 7.
Re-open Internet Explorer and attempt to browse into the router. You should
be able to access the Nexland Main Setup Page. (( If the above test was
successful, please download the updated firmware to resolve this issue at
ftp.nexland.com/pub/firmware/v1rel5u. )) "



So the problem is not general at all



Best regards,

R-ton





Pegasus (MVP) said:
Mhm, no. Erasing temporary Internet files has nothing
to do with establishing a connection with your router.
Pure coincidence.


R-ton said:
Hello
maybe this can help :

Doesn't your manual say something like
that you have to make contact with your adaptor
(for example by typing 192.168.1.1 in the adress area)
?
IF so, I had a problem with my Win2000 that I could not get contact unless
after erasing ALL history files in my Internet Explorer, exiting from it,
and restarting IE. After erasing the history , contact with my router was
possible and the problem was solved.

I hope this helps.

R-ton

"Prawn" <[email protected]> schreef in bericht
Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself
Click to expand...
for
a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100
Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


:

Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and
Click to expand...
this
is
what
it says - (I have windows xp home):
Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
--
Prawn


:

Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.

Hi Pegasus, sorry for the delay, didn't have time last night to
get it
sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
--
Prawn


:

How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!

Thanks so much Pegasus. I'm at work at the moment (its luch
time
in
the
UK),
but I will try that tonight when I get home. I can't
Click to expand...
copy
and
paste it
for
you though, as there is no internet connection on her
Click to expand...
pc,
but
I
will
write
it
all down correctly and post it for you.
Thanks again.
--
Prawn


:

DNS=Domain Name Server, i.e. the server that will
resolve Internet names such as www.google.com into
an IP address.

What Danny alluded to was the minimum collection of
settings you need to post. Here is how to do it:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig > c:\test.txt {Enter}
notepad c:\test.txt {Enter}
- Copy & paste the text into your reply


Hi Danny, thanks very much for your reply. Pardon my
ignorance
but
what is
DNS setting?!!!
Thanks!
--
Prawn


:

You did not mention DNS setting etc..

Those need to be gotten from your ISP.


hth
DDS

message

Hello, I hope someone can help me! I have had to
reinstall
my
daughters
win2k
on her pc as the hwole system crashed. I have managed
to
reinstall
the
whole
thing fine, but I can't get her internet connection
working.
Beofre
the
crash, she connected to the internet using a wirelss
adaptor,
as I
have
wireless broadband on my pc. I have managed to
reinstall
the
adaptor,
and
get
it connected to my wireless modem, but her pc still
won't
connect
to
the
internet. I'm not the brightest spark when it
Click to expand...
comes
to
IT
thinking,
but I
know my basics! Does anyone have nay ideas at
Click to expand...
Click to expand...
all?
I give!
She
Click to expand...
Click to expand...
 
OK, Pegasus, I agree!
I just wanted to tell my story (that is quite surprising to me) in case it
would help.
R-ton

Pegasus (MVP) said:
What you report may well be true. However, if you look at
the OP's replies then you will see clearly that his DHCP
server failed to allocate an IP address to his daughter's PC.
This is a fundamental issue and no amount of tinkering with
temporary internet files will fix this.

Later on, when he has his IP address details resolved, he may
have to clear his temporary internet files, although I doubt it
very much. I suspect the problem relates to Nexland routers.
Does the OP have a Nexland router? Unlikely.


R-ton said:
Dear Mr Pegasus,

*) Basically, you are right, but I can only say that I can test in a
REPRODUCIBLE way the following :
- try to make a connection with router (192.168.0.1) --> page cannot be
displayed
- clear history ; restart IE
- try to make a connection with router (192.168.0.1) --> succes !

*) I've found that this is problem specific for Nexland routers.
An old internet page of Nexland support says :
"
Changes were made to Internet Explorer in both the Windows XP SP1 update,
and Internet Explorer 6 SP1 update. These changes have cause problems with
browsing into the Nexland routers interface screens. An update is available
to resolve this issue, please follow the test below to ensure that the
updated firmware will work for you. 1. Open Internet Explorer. 2. Click
Tools/Internet Options from the top toolbar. 3. On the General tab, under
Temporary Internet Files, click the button labeled "Delete Files". 4.
Click the box for "Delete all offline content" and click OK. 5. Once that
is finished, click the "Clear History" button under the History section. A
message will display asking "Are you sure you want Windows to delete your
history of visited sites?" Click YES. 6. Close Internet Explorer. 7.
Re-open Internet Explorer and attempt to browse into the router. You should
be able to access the Nexland Main Setup Page. (( If the above test was
successful, please download the updated firmware to resolve this issue at
ftp.nexland.com/pub/firmware/v1rel5u. )) "



So the problem is not general at all



Best regards,

R-ton





Pegasus (MVP) said:
Mhm, no. Erasing temporary Internet files has nothing
to do with establishing a connection with your router.
Pure coincidence.


Hello
maybe this can help :

Doesn't your manual say something like
that you have to make contact with your adaptor
(for example by typing 192.168.1.1 in the adress area)
?
IF so, I had a problem with my Win2000 that I could not get contact unless
after erasing ALL history files in my Internet Explorer, exiting
Click to expand...
from
it,
and restarting IE. After erasing the history , contact with my
Click to expand...
router
was
possible and the problem was solved.

I hope this helps.

R-ton

"Prawn" <[email protected]> schreef in bericht
Sorry!! Told you I wasn't very good!! Lost inetrnet
Click to expand...
connectionmyself
for
a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100
Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


:

Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and this
is
what
it says - (I have windows xp home):
Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
--
Prawn


:

Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.

Hi Pegasus, sorry for the delay, didn't have time last
Click to expand...
night
to
get it
sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
--
Prawn


:

How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!

Thanks so much Pegasus. I'm at work at the moment (its luch
time
in
the
UK),
but I will try that tonight when I get home. I can't copy
and
paste it
for
you though, as there is no internet connection on her pc,
but
I
will
write
it
all down correctly and post it for you.
Thanks again.
--
Prawn


:

DNS=Domain Name Server, i.e. the server that will
resolve Internet names such as www.google.com into
an IP address.

What Danny alluded to was the minimum collection of
settings you need to post. Here is how to do it:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig > c:\test.txt {Enter}
notepad c:\test.txt {Enter}
- Copy & paste the text into your reply



Hi Danny, thanks very much for your reply. Pardon my
ignorance
but
what is
DNS setting?!!!
Thanks!
--
Prawn


:

You did not mention DNS setting etc..

Those need to be gotten from your ISP.


hth
DDS

message

Hello, I hope someone can help me! I have had to
reinstall
my
daughters
win2k
on her pc as the hwole system crashed. I have
managed
to
reinstall
the
whole
thing fine, but I can't get her internet connection
working.
Beofre
the
crash, she connected to the internet using a wirelss
adaptor,
as I
have
wireless broadband on my pc. I have managed to
reinstall
the
adaptor,
and
get
it connected to my wireless modem, but her pc still
won't
connect
to
the
internet. I'm not the brightest spark when it comes
to
IT
thinking,
but I
know my basics! Does anyone have nay ideas at
Click to expand...
all?
I
have
tried to
install
the software on her pc for my wirelss modem,
Click to expand...
but
it
still
wouldn't
work. I
would be so grateful for any help anyone can give!
She
is
getting
so
upset
that she has been without her pc for weeks now!!!
(she's
only
11).

Thanks a lot.
Click to expand...
Click to expand...
Click to expand...
 
Pegasus, thanks so much for that, and men, please don't fight over me!!!
Although R-ton, I really thank you for your advice! I think Pegasus may be
right though, there is no history on her system, as I've had to reinstall the
whole OS from scratch, and haven't had any internet connection at all since
then. Pegasus, thank you so much for all the instructions, I will attempt
those tomorrow, as it is late in the evening here in extremely cold England,
and I'm going to bed!
I'll post the results for you tomorrow. Cheers guys, I really do appreciate
all of your help! Dawn.
--
Prawn


Pegasus (MVP) said:
When you lack experience then you need to follow
instructions very carefully and avoid taking liberties.
This goes for the following steps too.

We now know the following:
- IP address of your own PC: 192.168.1.108
- Your router's address: 192.168.1.1
- Your DHCP server: 192.168.1.1 (i.e. your router)

Here is what you need to do:
1. On your own PC, click Start / Run / cmd {OK}.
2. Type this command:
ping 192.168.1.120{Enter}
It's supposed to say "Request timed out". This tells us
that this address is available.
Leave the black screen as it is.
3. On your daughter's PC, open the Control Panel / Network Connections.
4. Click Local Area Connection / Properties.
5. Double-click Internet Protocol.
6. Enter these values:
IP address: 192.168.1.120
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1
Preferred DNS server: 192.168.1.1
7. Click OK until you're back at the Control Panel.
8. Go back the black screen on your own PC.
9. Type this command:
ping 192.168.1.120{Enter}
It's supposed to report "Reply from".
10. On your daughter's PC, click Start / Run / cmd {OK}
11. Type these commands:
ping 192.168.1.108 {Enter}
ping 192.168.1.1 {Enter}
ping 66.249.89.104 {Enter}
ping www.google.com {Enter}
Report the results.

Prawn said:
Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


Pegasus (MVP) said:
Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and this is
what
it says - (I have windows xp home):
Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
--
Prawn


:

Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.

Hi Pegasus, sorry for the delay, didn't have time last night to get it
sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
--
Prawn


:

How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!

Thanks so much Pegasus. I'm at work at the moment (its luch time
in
the
UK),
but I will try that tonight when I get home. I can't copy and
paste it
for
you though, as there is no internet connection on her pc, but I
will
write
it
all down correctly and post it for you.
Thanks again.
--
Prawn


:

DNS=Domain Name Server, i.e. the server that will
resolve Internet names such as www.google.com into
an IP address.

What Danny alluded to was the minimum collection of
settings you need to post. Here is how to do it:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig > c:\test.txt {Enter}
notepad c:\test.txt {Enter}
- Copy & paste the text into your reply


Hi Danny, thanks very much for your reply. Pardon my ignorance
but
what is
DNS setting?!!!
Thanks!
--
Prawn


:

You did not mention DNS setting etc..

Those need to be gotten from your ISP.


hth
DDS

Hello, I hope someone can help me! I have had to reinstall
my
daughters
win2k
on her pc as the hwole system crashed. I have managed to
reinstall
the
whole
thing fine, but I can't get her internet connection
working.
Beofre
the
crash, she connected to the internet using a wirelss
adaptor,
as I
have
wireless broadband on my pc. I have managed to reinstall
the
adaptor,
and
get
it connected to my wireless modem, but her pc still won't
connect
to
the
internet. I'm not the brightest spark when it comes to IT
thinking,
but I
know my basics! Does anyone have nay ideas at all? I have
tried to
install
the software on her pc for my wirelss modem, but it still
wouldn't
work. I
would be so grateful for any help anyone can give! She is
getting
so
upset
that she has been without her pc for weeks now!!! (she's
only
11).

Thanks a lot.
Click to expand...
Click to expand...
Click to expand...
 
After thinking about your problem I realised that the
instructions I gave you will modify the settings for your
inbuilt network adapter, not for the wireless adapter.
Here is a version that should work for the wireless adapter:

1. On your own PC, click Start / Run / cmd {OK}.
2. Type this command:
ping 192.168.1.120{Enter}
It's supposed to say "Request timed out". This tells us
that this address is available.
Leave the black screen as it is.
3. On your daughter's PC, open the Control Panel / Network Connections.
4. Click Wireless Adapter / Properties.
5. Double-click Internet Protocol.
6. Enter these values:
IP address: 192.168.1.120
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1
Preferred DNS server: 192.168.1.1
7. Click OK until you're back at the Control Panel.
8. Go back the black screen on your own PC.
9. Type this command:
ping 192.168.1.120{Enter}
It's supposed to report "Reply from".
10. On your daughter's PC, click Start / Run / cmd {OK}
11. Type these commands:
ping 192.168.1.108 {Enter}
ping 192.168.1.1 {Enter}
ping 66.249.89.104 {Enter}
ping www.google.com {Enter}
Report the results.

If this does not work then I suspect that your wireless
connection is not correctly configured, even though you
claimed in your very first post that you had it configured.

About R-ton's contributions: I have no desire to fight
anyone but I will speak out if someone posts misleading
information. This is very much in the spirit of this discussion
forum.


Prawn said:
Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


Pegasus (MVP) said:
Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


time
in I
will ignorance
but reinstall
my reinstall
the (she's
only
Click to expand...
Click to expand...
 
Hello Pegasus, no joy I'm afraid. When I opened my daughter's network
connection box in the control panel, she doesn't have a Wirelss Adapter. When
I installed the adapter, it installed I think, on a Local Area Connection,
which is there. I have entered the values you gave me into that Local Area
Connection and came back to my pc. When I have entered the ping numbers on
mine it is coming back still with Request Timed Out instead of Reply from.

--
Prawn


Pegasus (MVP) said:
After thinking about your problem I realised that the
instructions I gave you will modify the settings for your
inbuilt network adapter, not for the wireless adapter.
Here is a version that should work for the wireless adapter:

1. On your own PC, click Start / Run / cmd {OK}.
2. Type this command:
ping 192.168.1.120{Enter}
It's supposed to say "Request timed out". This tells us
that this address is available.
Leave the black screen as it is.
3. On your daughter's PC, open the Control Panel / Network Connections.
4. Click Wireless Adapter / Properties.
5. Double-click Internet Protocol.
6. Enter these values:
IP address: 192.168.1.120
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1
Preferred DNS server: 192.168.1.1
7. Click OK until you're back at the Control Panel.
8. Go back the black screen on your own PC.
9. Type this command:
ping 192.168.1.120{Enter}
It's supposed to report "Reply from".
10. On your daughter's PC, click Start / Run / cmd {OK}
11. Type these commands:
ping 192.168.1.108 {Enter}
ping 192.168.1.1 {Enter}
ping 66.249.89.104 {Enter}
ping www.google.com {Enter}
Report the results.

If this does not work then I suspect that your wireless
connection is not correctly configured, even though you
claimed in your very first post that you had it configured.

About R-ton's contributions: I have no desire to fight
anyone but I will speak out if someone posts misleading
information. This is very much in the spirit of this discussion
forum.


Prawn said:
Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


Pegasus (MVP) said:
Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and this is
what
it says - (I have windows xp home):
Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
--
Prawn


:

Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.

Hi Pegasus, sorry for the delay, didn't have time last night to get it
sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
--
Prawn


:

How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!

Thanks so much Pegasus. I'm at work at the moment (its luch time
in
the
UK),
but I will try that tonight when I get home. I can't copy and
paste it
for
you though, as there is no internet connection on her pc, but I
will
write
it
all down correctly and post it for you.
Thanks again.
--
Prawn


:

DNS=Domain Name Server, i.e. the server that will
resolve Internet names such as www.google.com into
an IP address.

What Danny alluded to was the minimum collection of
settings you need to post. Here is how to do it:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig > c:\test.txt {Enter}
notepad c:\test.txt {Enter}
- Copy & paste the text into your reply


Hi Danny, thanks very much for your reply. Pardon my ignorance
but
what is
DNS setting?!!!
Thanks!
--
Prawn


:

You did not mention DNS setting etc..

Those need to be gotten from your ISP.


hth
DDS

Hello, I hope someone can help me! I have had to reinstall
my
daughters
win2k
on her pc as the hwole system crashed. I have managed to
reinstall
the
whole
thing fine, but I can't get her internet connection
working.
Beofre
the
crash, she connected to the internet using a wirelss
adaptor,
as I
have
wireless broadband on my pc. I have managed to reinstall
the
adaptor,
and
get
it connected to my wireless modem, but her pc still won't
connect
to
the
internet. I'm not the brightest spark when it comes to IT
thinking,
but I
know my basics! Does anyone have nay ideas at all? I have
tried to
install
the software on her pc for my wirelss modem, but it still
wouldn't
work. I
would be so grateful for any help anyone can give! She is
getting
so
upset
that she has been without her pc for weeks now!!! (she's
only
11).

Thanks a lot.
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