Help please error message can't get my mail

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

It says - Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long period
of inactivity. Account: 'imap.telus.net', Server: 'imap.telus.net', Protocol:
IMAP, Server Response: '', Port: 143, Secure(SSL): No, Error Number:
0x800CCC0F
 
Lenore said:
It says - Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period
of inactivity. Account: 'imap.telus.net', Server: 'imap.telus.net',
Protocol:
IMAP, Server Response: '', Port: 143, Secure(SSL): No, Error Number:
0x800CCC0F
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
 
Make sure you are not using incompatible third party security
software. Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
 
Back
Top