HELP! Outlook 2007: 'Out of memory or system resources' Issue

  • Thread starter Thread starter RDU
  • Start date Start date
R

RDU

I am desperately trying to locate Diane Poremsky [MVP] who had replied to
another user (below) re making a new profile or another MVP, or anyone that
can help! My original, unanswered post follows. Thanks!

Diane--
Your suggestion re making a new profile as I have a different issue in that
I'm using OL 2007 on Vista Ultimate, not Win 7, & have encountered out of the
blue the dreaded 'out of memory or system resources' issue. I saw you respond
to someone using Win 7 & had my issue via Google but I couldn't find the
thread here. Anyway, can you provide me wth specific stepwise instructions on
your suggestion of "adding the old pst file to the new profile before opening
Outlook." I did try this by highlighting my troublesome profile in the Mail
applet but it simply created a new profile with no info from the old profile
(.pst file). So obviously I'm missing something or there are extra steps.
BTW, I've run Office Diagnostics with no errors reported & have run
scanpst.exe on the file & it did find errors & repaired them but it didn't
resolve the issue. Thanks much!
--Randy
 
Thanks much Kathleen! Other than creating a new profile do you know of any
other methods to overcome this dreaded issue?!
--Randy
 
Thanks much Diane! Other than creating a new profile do you know of any other
methods to overcome this dreaded issue?!
--Randy


Diane Poremsky said:
See http://www.outlook-tips.net/beginner/2007_profile.htm
or http://www.outlook-tips.net/beginner/connect_pst.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

RDU said:
I am desperately trying to locate Diane Poremsky [MVP] who had replied to
another user (below) re making a new profile or another MVP, or anyone
that
can help! My original, unanswered post follows. Thanks!

Diane--
Your suggestion re making a new profile as I have a different issue in
that
I'm using OL 2007 on Vista Ultimate, not Win 7, & have encountered out of
the
blue the dreaded 'out of memory or system resources' issue. I saw you
respond
to someone using Win 7 & had my issue via Google but I couldn't find the
thread here. Anyway, can you provide me wth specific stepwise instructions
on
your suggestion of "adding the old pst file to the new profile before
opening
Outlook." I did try this by highlighting my troublesome profile in the
Mail
applet but it simply created a new profile with no info from the old
profile
(.pst file). So obviously I'm missing something or there are extra steps.
BTW, I've run Office Diagnostics with no errors reported & have run
scanpst.exe on the file & it did find errors & repaired them but it didn't
resolve the issue. Thanks much!
--Randy
Click to expand...
.
Click to expand...
 
Have you checked your virtual memory and set it at twice the amount of RAM
that you have installed?
 
Personally I've never experience the issue in win2k through Vista, and
Outlook2k through Outlook 2007 (maybe just lucky?)

RDU said:
Thanks much Diane! Other than creating a new profile do you know of any
other
methods to overcome this dreaded issue?!
--Randy


Diane Poremsky said:
See http://www.outlook-tips.net/beginner/2007_profile.htm
or http://www.outlook-tips.net/beginner/connect_pst.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

RDU said:
I am desperately trying to locate Diane Poremsky [MVP] who had replied
to
another user (below) re making a new profile or another MVP, or anyone
that
can help! My original, unanswered post follows. Thanks!

Diane--
Your suggestion re making a new profile as I have a different issue in
that
I'm using OL 2007 on Vista Ultimate, not Win 7, & have encountered out
of
the
blue the dreaded 'out of memory or system resources' issue. I saw you
respond
to someone using Win 7 & had my issue via Google but I couldn't find
the
thread here. Anyway, can you provide me wth specific stepwise
instructions
on
your suggestion of "adding the old pst file to the new profile before
opening
Outlook." I did try this by highlighting my troublesome profile in the
Mail
applet but it simply created a new profile with no info from the old
profile
(.pst file). So obviously I'm missing something or there are extra
steps.
BTW, I've run Office Diagnostics with no errors reported & have run
scanpst.exe on the file & it did find errors & repaired them but it
didn't
resolve the issue. Thanks much!
--Randy

:

I would go to control panel, mail and make a new profile using a
completely
new name. Add the old pst file to the new profile before opening
Outlook.
If you get errors when you try to add it, the backup process may have
damaged the pst. Run scanpst on it and try to repair it or get another
copy
from the backup.
Click to expand...
.
Click to expand...
Click to expand...
 
Yes. That's one of the first tips I came across. BTW, I performed the
procedure in one of the help files you & Diane provided (same info) & it
worked like a charm. I'm keeping my fingers crossed? I can't remember if it
said so in the help file but I can now safely remove the old profile using
the Mail applet., correct? Thanks!
 
Definitely lucky! This is my 2nd bad experience.

DL said:
Personally I've never experience the issue in win2k through Vista, and
Outlook2k through Outlook 2007 (maybe just lucky?)

RDU said:
Thanks much Diane! Other than creating a new profile do you know of any
other
methods to overcome this dreaded issue?!
--Randy


Diane Poremsky said:
See http://www.outlook-tips.net/beginner/2007_profile.htm
or http://www.outlook-tips.net/beginner/connect_pst.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

I am desperately trying to locate Diane Poremsky [MVP] who had replied
to
another user (below) re making a new profile or another MVP, or anyone
that
can help! My original, unanswered post follows. Thanks!

Diane--
Your suggestion re making a new profile as I have a different issue in
that
I'm using OL 2007 on Vista Ultimate, not Win 7, & have encountered out
of
the
blue the dreaded 'out of memory or system resources' issue. I saw you
respond
to someone using Win 7 & had my issue via Google but I couldn't find
the
thread here. Anyway, can you provide me wth specific stepwise
instructions
on
your suggestion of "adding the old pst file to the new profile before
opening
Outlook." I did try this by highlighting my troublesome profile in the
Mail
applet but it simply created a new profile with no info from the old
profile
(.pst file). So obviously I'm missing something or there are extra
steps.
BTW, I've run Office Diagnostics with no errors reported & have run
scanpst.exe on the file & it did find errors & repaired them but it
didn't
resolve the issue. Thanks much!
--Randy

:

I would go to control panel, mail and make a new profile using a
completely
new name. Add the old pst file to the new profile before opening
Outlook.
If you get errors when you try to add it, the backup process may have
damaged the pst. Run scanpst on it and try to repair it or get another
copy
from the backup.

.
Click to expand...
Click to expand...


.
Click to expand...
 
Well, I encountered a hiccup! In the help file I used it stated that one
could delete the .pst file created when the new profile was created. I did
so. I just returned to the profile to remove the 'new' data file & a dialog
box opened with the following info:

"You cannot delete this data file. Configuration information in the file is
being copied to your new default data file. You can delete the file after
this information is copied."

Perhaps I can remove after a reboot?
 
Sorry, but another follow-up. Since I deleted the .pst file I mentioned in my
subsequent post, now every time I open OL with the new profile a dialog box
pops up wanting me to open the old .pst file. I used the following step after
setting the newly created profile to 'default':

8.Select the PST Outlook created when it created the profile and click
Remove. If you want, click Open folder to find and delete this PST.

This came from the following help file:

http://www.outlook-tips.net/beginner/2007_profile.htm
 
Well Kathleen, upon opening OL this morning with the newly created profile
from yesterday, I'm back to square one...out of memory or system
resources...!!! Obviously there's something else in play here. I ran the
Vista Memory Diagnostics tool & it reported no problems. In addition, when OL
is loaded I monitor syatem resources, & CPU usage averages about 30%. I also
ran scanpst.exe & it did find errors & repaired them to no avail. I then
tried to run in Safe Mode & stil got the out of memory dialog! ARGH! :-)
--Randy

PS: I'm going to do a system reboot now to see if it has any affect.
 
Have you disabled all the extraneous stuff with Outlook 2007?

Disable RSS feeds, etc. Goto Tools - Trust Center and click the Add-ins tab.
There's a GO button at the bottom of the dialog screen, click that button
and uncheck (disable or even remove) the Outlook add-ins (like
GoogleDesktop, iTunes Add-in, Acrobat PDF Maker, Mindjet Mindmanager, etc)
that you no longer use.

[Do not disable the Windows Search Indexing addin]

If you have upgraded to Outlook 2007 from Outlook 2003 or XP, chances are
that the old addins may not compatible with the new release and may be the
reason behind the slugging performance of Outlook, or it's hogging of
memory.

If you still get out of memory or system resouces errors, have you actually
checked in the task manager > processes to see what is actually using the
most memory?
 
Firstly, after a reboot I was able to open OL in Safe Mode.

I've not disable anything in OL to this point but can to see if I still
encounter the problem.

My upgrade from 2003 to 2007 was years ago when 2007 was released & I've
only ecountered minor problems from time to time since doing so. Thus, this
wouldn't be an issue.

Yes, I have TM open all the time & have checked, & it varies as to what
process is consuming the most.

Kathleen Orland said:
Have you disabled all the extraneous stuff with Outlook 2007?

Disable RSS feeds, etc. Goto Tools - Trust Center and click the Add-ins tab.
There's a GO button at the bottom of the dialog screen, click that button
and uncheck (disable or even remove) the Outlook add-ins (like
GoogleDesktop, iTunes Add-in, Acrobat PDF Maker, Mindjet Mindmanager, etc)
that you no longer use.

[Do not disable the Windows Search Indexing addin]

If you have upgraded to Outlook 2007 from Outlook 2003 or XP, chances are
that the old addins may not compatible with the new release and may be the
reason behind the slugging performance of Outlook, or it's hogging of
memory.

If you still get out of memory or system resouces errors, have you actually
checked in the task manager > processes to see what is actually using the
most memory?


RDU said:
Well Kathleen, upon opening OL this morning with the newly created profile
from yesterday, I'm back to square one...out of memory or system
resources...!!! Obviously there's something else in play here. I ran the
Vista Memory Diagnostics tool & it reported no problems. In addition, when OL
is loaded I monitor syatem resources, & CPU usage averages about 30%. I also
ran scanpst.exe & it did find errors & repaired them to no avail. I then
tried to run in Safe Mode & stil got the out of memory dialog! ARGH! :-)
--Randy

PS: I'm going to do a system reboot now to see if it has any affect.
Click to expand...


.
Click to expand...
 
Bingo on disabling Add-ins...that did the trick! Now, I'll add back one by
one until I find the culprit.

Kathleen Orland said:
Have you disabled all the extraneous stuff with Outlook 2007?

Disable RSS feeds, etc. Goto Tools - Trust Center and click the Add-ins tab.
There's a GO button at the bottom of the dialog screen, click that button
and uncheck (disable or even remove) the Outlook add-ins (like
GoogleDesktop, iTunes Add-in, Acrobat PDF Maker, Mindjet Mindmanager, etc)
that you no longer use.

[Do not disable the Windows Search Indexing addin]

If you have upgraded to Outlook 2007 from Outlook 2003 or XP, chances are
that the old addins may not compatible with the new release and may be the
reason behind the slugging performance of Outlook, or it's hogging of
memory.

If you still get out of memory or system resouces errors, have you actually
checked in the task manager > processes to see what is actually using the
most memory?


RDU said:
Well Kathleen, upon opening OL this morning with the newly created profile
from yesterday, I'm back to square one...out of memory or system
resources...!!! Obviously there's something else in play here. I ran the
Vista Memory Diagnostics tool & it reported no problems. In addition, when OL
is loaded I monitor syatem resources, & CPU usage averages about 30%. I also
ran scanpst.exe & it did find errors & repaired them to no avail. I then
tried to run in Safe Mode & stil got the out of memory dialog! ARGH! :-)
--Randy

PS: I'm going to do a system reboot now to see if it has any affect.
Click to expand...


.
Click to expand...
 
Turns out the culprit was the BCM add-in. Obviously it had become corrupted
as I'd used it forever. Do you happen to know any tip pages on fixing or
repairing BCM? Thanks.

Kathleen Orland said:
Have you disabled all the extraneous stuff with Outlook 2007?

Disable RSS feeds, etc. Goto Tools - Trust Center and click the Add-ins tab.
There's a GO button at the bottom of the dialog screen, click that button
and uncheck (disable or even remove) the Outlook add-ins (like
GoogleDesktop, iTunes Add-in, Acrobat PDF Maker, Mindjet Mindmanager, etc)
that you no longer use.

[Do not disable the Windows Search Indexing addin]

If you have upgraded to Outlook 2007 from Outlook 2003 or XP, chances are
that the old addins may not compatible with the new release and may be the
reason behind the slugging performance of Outlook, or it's hogging of
memory.

If you still get out of memory or system resouces errors, have you actually
checked in the task manager > processes to see what is actually using the
most memory?


RDU said:
Well Kathleen, upon opening OL this morning with the newly created profile
from yesterday, I'm back to square one...out of memory or system
resources...!!! Obviously there's something else in play here. I ran the
Vista Memory Diagnostics tool & it reported no problems. In addition, when OL
is loaded I monitor syatem resources, & CPU usage averages about 30%. I also
ran scanpst.exe & it did find errors & repaired them to no avail. I then
tried to run in Safe Mode & stil got the out of memory dialog! ARGH! :-)
--Randy

PS: I'm going to do a system reboot now to see if it has any affect.
Click to expand...


.
Click to expand...
 
Two final questions...I hope! During the new profile creation a new .pst file
was created. I can safely remove it from the account settings since the
original file is now set to default, correct? Also, I can go ahead & delete
the old profile?

Kathleen Orland said:
Have you disabled all the extraneous stuff with Outlook 2007?

Disable RSS feeds, etc. Goto Tools - Trust Center and click the Add-ins tab.
There's a GO button at the bottom of the dialog screen, click that button
and uncheck (disable or even remove) the Outlook add-ins (like
GoogleDesktop, iTunes Add-in, Acrobat PDF Maker, Mindjet Mindmanager, etc)
that you no longer use.

[Do not disable the Windows Search Indexing addin]

If you have upgraded to Outlook 2007 from Outlook 2003 or XP, chances are
that the old addins may not compatible with the new release and may be the
reason behind the slugging performance of Outlook, or it's hogging of
memory.

If you still get out of memory or system resouces errors, have you actually
checked in the task manager > processes to see what is actually using the
most memory?


RDU said:
Well Kathleen, upon opening OL this morning with the newly created profile
from yesterday, I'm back to square one...out of memory or system
resources...!!! Obviously there's something else in play here. I ran the
Vista Memory Diagnostics tool & it reported no problems. In addition, when OL
is loaded I monitor syatem resources, & CPU usage averages about 30%. I also
ran scanpst.exe & it did find errors & repaired them to no avail. I then
tried to run in Safe Mode & stil got the out of memory dialog! ARGH! :-)
--Randy

PS: I'm going to do a system reboot now to see if it has any affect.
Click to expand...


.
Click to expand...
 
Correct and I wouldn't delete anything until I know what I recreated works
100%.
As for BCM, there is a BCM forum, I'll try to find the name of it for you.


RDU said:
Two final questions...I hope! During the new profile creation a new .pst file
was created. I can safely remove it from the account settings since the
original file is now set to default, correct? Also, I can go ahead & delete
the old profile?

Kathleen Orland said:
Have you disabled all the extraneous stuff with Outlook 2007?

Disable RSS feeds, etc. Goto Tools - Trust Center and click the Add-ins tab.
There's a GO button at the bottom of the dialog screen, click that button
and uncheck (disable or even remove) the Outlook add-ins (like
GoogleDesktop, iTunes Add-in, Acrobat PDF Maker, Mindjet Mindmanager, etc)
that you no longer use.

[Do not disable the Windows Search Indexing addin]

If you have upgraded to Outlook 2007 from Outlook 2003 or XP, chances are
that the old addins may not compatible with the new release and may be the
reason behind the slugging performance of Outlook, or it's hogging of
memory.

If you still get out of memory or system resouces errors, have you actually
checked in the task manager > processes to see what is actually using the
most memory?


RDU said:
Well Kathleen, upon opening OL this morning with the newly created profile
from yesterday, I'm back to square one...out of memory or system
resources...!!! Obviously there's something else in play here. I ran the
Vista Memory Diagnostics tool & it reported no problems. In addition,
Click to expand...
when
OL
is loaded I monitor syatem resources, & CPU usage averages about 30%.
Click to expand...
I
also
ran scanpst.exe & it did find errors & repaired them to no avail. I then
tried to run in Safe Mode & stil got the out of memory dialog! ARGH! :-)
--Randy

PS: I'm going to do a system reboot now to see if it has any affect.


:

Have you checked your virtual memory and set it at twice the amount
Click to expand...
of
RAM
that you have installed?

Thanks much Kathleen! Other than creating a new profile do you
Click to expand...
know of
any
other methods to overcome this dreaded issue?!
--Randy

:

http://www.howto-outlook.com/faq/newprofile.htm

should answer all your questions :)


I am desperately trying to locate Diane Poremsky [MVP] who had replied
to
another user (below) re making a new profile or another MVP,
Click to expand...
or
anyone
that
can help! My original, unanswered post follows. Thanks!

Diane--
Your suggestion re making a new profile as I have a different issue in
that
I'm using OL 2007 on Vista Ultimate, not Win 7, & have
Click to expand...
encountered
out
of
the
blue the dreaded 'out of memory or system resources' issue. I
Click to expand...
saw
you
respond
to someone using Win 7 & had my issue via Google but I
Click to expand...
couldn't
find
the
thread here. Anyway, can you provide me wth specific stepwise
instructions
on
your suggestion of "adding the old pst file to the new profile before
opening
Outlook." I did try this by highlighting my troublesome
Click to expand...
profile in
the
Mail
applet but it simply created a new profile with no info from
Click to expand...
the
old
profile
(.pst file). So obviously I'm missing something or there are extra
steps.
BTW, I've run Office Diagnostics with no errors reported &
Click to expand...
have
run
scanpst.exe on the file & it did find errors & repaired them
Click to expand...
but
it
didn't
resolve the issue. Thanks much!
--Randy

:

I would go to control panel, mail and make a new profile using a
completely
new name. Add the old pst file to the new profile before opening
Outlook.
If you get errors when you try to add it, the backup process may
have
damaged the pst. Run scanpst on it and try to repair it or get
another
copy
from the backup.



.



.
Click to expand...


.
Click to expand...
Click to expand...
 
http://www.microsoft.com/office/com...dg=microsoft.public.outlook.bcm&lang=en&cr=US


Kathleen Orland said:
Correct and I wouldn't delete anything until I know what I recreated works
100%.
As for BCM, there is a BCM forum, I'll try to find the name of it for you.


RDU said:
Two final questions...I hope! During the new profile creation a new .pst file
was created. I can safely remove it from the account settings since the
original file is now set to default, correct? Also, I can go ahead & delete
the old profile?
Click to expand...
Add-ins
tab.
There's a GO button at the bottom of the dialog screen, click that button
and uncheck (disable or even remove) the Outlook add-ins (like
GoogleDesktop, iTunes Add-in, Acrobat PDF Maker, Mindjet Mindmanager, etc)
that you no longer use.

[Do not disable the Windows Search Indexing addin]

If you have upgraded to Outlook 2007 from Outlook 2003 or XP, chances are
that the old addins may not compatible with the new release and may be the
reason behind the slugging performance of Outlook, or it's hogging of
memory.

If you still get out of memory or system resouces errors, have you actually
checked in the task manager > processes to see what is actually using the
most memory?


Well Kathleen, upon opening OL this morning with the newly created profile
from yesterday, I'm back to square one...out of memory or system
resources...!!! Obviously there's something else in play here. I ran the
Vista Memory Diagnostics tool & it reported no problems. In
Click to expand...
Click to expand...
addition,
when
Click to expand...
30%.
I
Click to expand...
amount
of
Click to expand...
I
saw
Click to expand...
process
may
Click to expand...
Click to expand...
 
I still continue to encounter spurious problems with the newly created
profile. I seem to recall that there is a method of creating an entirely new
profile then importing messages, etc. into it, i.e. a clean .pst file with
all settings set to default. Can you point me to a source?

Kathleen Orland said:
Correct and I wouldn't delete anything until I know what I recreated works
100%.
As for BCM, there is a BCM forum, I'll try to find the name of it for you.


RDU said:
Two final questions...I hope! During the new profile creation a new .pst file
was created. I can safely remove it from the account settings since the
original file is now set to default, correct? Also, I can go ahead & delete
the old profile?

Kathleen Orland said:
Have you disabled all the extraneous stuff with Outlook 2007?

Disable RSS feeds, etc. Goto Tools - Trust Center and click the Add-ins tab.
There's a GO button at the bottom of the dialog screen, click that button
and uncheck (disable or even remove) the Outlook add-ins (like
GoogleDesktop, iTunes Add-in, Acrobat PDF Maker, Mindjet Mindmanager, etc)
that you no longer use.

[Do not disable the Windows Search Indexing addin]

If you have upgraded to Outlook 2007 from Outlook 2003 or XP, chances are
that the old addins may not compatible with the new release and may be the
reason behind the slugging performance of Outlook, or it's hogging of
memory.

If you still get out of memory or system resouces errors, have you actually
checked in the task manager > processes to see what is actually using the
most memory?


Well Kathleen, upon opening OL this morning with the newly created profile
from yesterday, I'm back to square one...out of memory or system
resources...!!! Obviously there's something else in play here. I ran the
Vista Memory Diagnostics tool & it reported no problems. In addition, when
OL
is loaded I monitor syatem resources, & CPU usage averages about 30%. I
also
ran scanpst.exe & it did find errors & repaired them to no avail. I then
tried to run in Safe Mode & stil got the out of memory dialog! ARGH! :-)
--Randy

PS: I'm going to do a system reboot now to see if it has any affect.


:

Have you checked your virtual memory and set it at twice the amount of
RAM
that you have installed?

Thanks much Kathleen! Other than creating a new profile do you know of
any
other methods to overcome this dreaded issue?!
--Randy

:

http://www.howto-outlook.com/faq/newprofile.htm

should answer all your questions :)


I am desperately trying to locate Diane Poremsky [MVP] who had
replied
to
another user (below) re making a new profile or another MVP, or
anyone
that
can help! My original, unanswered post follows. Thanks!

Diane--
Your suggestion re making a new profile as I have a different
issue in
that
I'm using OL 2007 on Vista Ultimate, not Win 7, & have encountered
out
of
the
blue the dreaded 'out of memory or system resources' issue. I saw
you
respond
to someone using Win 7 & had my issue via Google but I couldn't
find
the
thread here. Anyway, can you provide me wth specific stepwise
instructions
on
your suggestion of "adding the old pst file to the new profile
before
opening
Outlook." I did try this by highlighting my troublesome profile in
the
Mail
applet but it simply created a new profile with no info from the
old
profile
(.pst file). So obviously I'm missing something or there are extra
steps.
BTW, I've run Office Diagnostics with no errors reported & have
run
scanpst.exe on the file & it did find errors & repaired them but
it
didn't
resolve the issue. Thanks much!
--Randy

:

I would go to control panel, mail and make a new profile using a
completely
new name. Add the old pst file to the new profile before opening
Outlook.
If you get errors when you try to add it, the backup process may
have
damaged the pst. Run scanpst on it and try to repair it or get
another
copy
from the backup.



.



.



.
Click to expand...
Click to expand...


.
Click to expand...
 
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