Help: Outlook 2007 can't open .pst file

  • Thread starter Thread starter Vulcan
  • Start date Start date
V

Vulcan

I'm trying to open some .pst files that I created in OL 2003. I get a
message the the file is corrupt (even though is still opens fine in 2003)
and that I should run scanpst.exe - which as far as I can tell, doesn't
exist under Vista/Office 2007 (or is it just not loaded by default - I'm
still looking into that). In any case, the file in question is only about
850 Megs so It shouldn't be a file size issue. Any thoughts?
 
I have the same problem. I did reply to someone else's message that was
similar (you know how they hate multiple posts) but I didn't get any reply
but this one is identical to my problem. Hopefully we will get some reply
now. In my case I created old format pst files just in case I needed to
read them on a computer that only had OL 2000. But OL2007 is said to be
able to read that format anyway.
 
Try what the message suggested. Use scanpst.exe. It most certainly exists in
Outlook 2007.
 
Hi Russ:

Thanks for your response. I've done a search for scanpst.exe on my computer
and it comes up as file not found. Is it not loaded by default? If it is,
can you provide the path? Let me know. Thanks.

PS: Assuming I do find scanpst.exe and run it on the file(s) - will that
impair my ability to open the .pst file(s) in OL 2003?


Russ Valentine said:
Try what the message suggested. Use scanpst.exe. It most certainly exists
in Outlook 2007.
--
Russ Valentine
[MVP-Outlook]
Vulcan said:
I'm trying to open some .pst files that I created in OL 2003. I get a
message the the file is corrupt (even though is still opens fine in 2003)
and that I should run scanpst.exe - which as far as I can tell, doesn't
exist under Vista/Office 2007 (or is it just not loaded by default - I'm
still looking into that). In any case, the file in question is only
about 850 Megs so It shouldn't be a file size issue. Any thoughts?
Click to expand...
Click to expand...
 
Ok:

Found it:

C:\Program Files\Microsoft Office\Office12

Vulcan said:
Hi Russ:

Thanks for your response. I've done a search for scanpst.exe on my
computer and it comes up as file not found. Is it not loaded by default?
If it is, can you provide the path? Let me know. Thanks.

PS: Assuming I do find scanpst.exe and run it on the file(s) - will that
impair my ability to open the .pst file(s) in OL 2003?


Russ Valentine said:
Try what the message suggested. Use scanpst.exe. It most certainly exists
in Outlook 2007.
--
Russ Valentine
[MVP-Outlook]
Vulcan said:
I'm trying to open some .pst files that I created in OL 2003. I get a
message the the file is corrupt (even though is still opens fine in
2003) and that I should run scanpst.exe - which as far as I can tell,
doesn't exist under Vista/Office 2007 (or is it just not loaded by
default - I'm still looking into that). In any case, the file in
question is only about 850 Megs so It shouldn't be a file size issue.
Any thoughts?
Click to expand...
Click to expand...
Click to expand...
 
Vulcan said:
Thanks for your response. I've done a search for scanpst.exe on my
computer and it comes up as file not found. Is it not loaded by
default? If it is, can you provide the path? Let me know. Thanks.
Click to expand...

It should be in %CommonProgramFiles%\System\MSMAPI\1033 for U.S. English
installations.
 
I have a similar problem. I had copied my outlook 2003 .pst file to the
Outlook 2007 folder. It was working fine up until yesterday. Now it can't
open my .pst file. I located and rant the scanpst.exe but my system keeps
saying it wasn't able to finish repairing it and it still won't open. Any
options? I am using Vista Ultimate on this machine.

Thanks.

Russ Valentine said:
Try what the message suggested. Use scanpst.exe. It most certainly exists in
Outlook 2007.
--
Russ Valentine
[MVP-Outlook]
Vulcan said:
I'm trying to open some .pst files that I created in OL 2003. I get a
message the the file is corrupt (even though is still opens fine in 2003)
and that I should run scanpst.exe - which as far as I can tell, doesn't
exist under Vista/Office 2007 (or is it just not loaded by default - I'm
still looking into that). In any case, the file in question is only about
850 Megs so It shouldn't be a file size issue. Any thoughts?
Click to expand...
Click to expand...
 
How big is the .pst file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dashman asked:

| I have a similar problem. I had copied my outlook 2003 .pst file to
| the Outlook 2007 folder. It was working fine up until yesterday.
| Now it can't open my .pst file. I located and rant the scanpst.exe
| but my system keeps saying it wasn't able to finish repairing it and
| it still won't open. Any options? I am using Vista Ultimate on this
| machine.
|
| Thanks.
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| Try what the message suggested. Use scanpst.exe. It most certainly
|| exists in Outlook 2007.
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| I'm trying to open some .pst files that I created in OL 2003. I
||| get a message the the file is corrupt (even though is still opens
||| fine in 2003) and that I should run scanpst.exe - which as far as I
||| can tell, doesn't exist under Vista/Office 2007 (or is it just not
||| loaded by default - I'm still looking into that). In any case, the
||| file in question is only about 850 Megs so It shouldn't be a file
||| size issue. Any thoughts?
 
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