Help ! Outlook 2002 unable to use Word as editor

  • Thread starter Thread starter Fred_Garvin
  • Start date Start date
F

Fred_Garvin

I am presently in career transition and need to use Outlook
extensively as well as its advanced functions. Settings, views, user
defined fields and links are very important presently.

Here is my persisting problem:

"This form requires Word as your e-mail editor, but Word is either
busy or cannot be found. The form will be opened in the Outlook editor
instead".

This is the message that I get after installing and uninstalling a
demo version of the Outlook addin "eMAIL MERGE 4 Outlook".

I have tried:

1) the REGDEDIT solution as described in
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q319796
including <Repair Office> through the Control Panel-->
Install/Remove/Modify Programs.

2) <Detect & Repair> procedure available through Outlook's Help
feature.

3) As someone suggested, I tried to switch to <none> all signatures
(I have also deleted them just in case in Outlook and Word).

4) Support from addins4Outlook.com (distributor of "eMAIL MERGE 4
Outlook" suggested that I reboot, install and uninstall eMAIL MERGE 4
Outlook (making sure that Outlook remains closed so that no files are
locked).

Unfortunately, none of these solutions has worked. Outlook still is
unable to use Word as its editor.

Can anyone please help me? I am running Windows XP Pro with FrontPage
and MS Office XP (Outlook 2002).

If there is no other solution (and ONLY if), do I have to reinstall
Office *ack!*. If so, should I expect to loose all settings other
than rules, toolbars, and favorites? Will all email dates, user
defined fields and its data as well as links (to items and files) be
lost? There must be a solution !!!

Thank you in advance for your help!

Edgar
 
I have struggled with the relationship between Word and
Outlook for years. Most of my fixes seem to come when I
uninstall Office and delete the Outlook profile from your
email settings. Back everything up to a .pst file
first. I know it's a hassle, but that seems to fix most
of the issues about 75% of the time.
 
Are you up to date on all of your patches for XP Office?
I would go to the microsoft office update site and check.

Also for your question on how to save and backup your
Outlook information and files, go to Sue Mosher's
Slipstick site you'll find all of your answers there:
http://www.slipstick.com/config/backup.htm

--
Nikki Peterson [MVP - Outlook]

I am presently in career transition and need to use Outlook
extensively as well as its advanced functions. Settings, views, user
defined fields and links are very important presently.

Here is my persisting problem:

"This form requires Word as your e-mail editor, but Word is either
busy or cannot be found. The form will be opened in the Outlook editor
instead".

This is the message that I get after installing and uninstalling a
demo version of the Outlook addin "eMAIL MERGE 4 Outlook".

I have tried:

1) the REGDEDIT solution as described in
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q319796
including <Repair Office> through the Control Panel-->
Install/Remove/Modify Programs.

2) <Detect & Repair> procedure available through Outlook's Help
feature.

3) As someone suggested, I tried to switch to <none> all signatures
(I have also deleted them just in case in Outlook and Word).

4) Support from addins4Outlook.com (distributor of "eMAIL MERGE 4
Outlook" suggested that I reboot, install and uninstall eMAIL MERGE 4
Outlook (making sure that Outlook remains closed so that no files are
locked).

Unfortunately, none of these solutions has worked. Outlook still is
unable to use Word as its editor.

Can anyone please help me? I am running Windows XP Pro with FrontPage
and MS Office XP (Outlook 2002).

If there is no other solution (and ONLY if), do I have to reinstall
Office *ack!*. If so, should I expect to loose all settings other
than rules, toolbars, and favorites? Will all email dates, user
defined fields and its data as well as links (to items and files) be
lost? There must be a solution !!!

Thank you in advance for your help!

Edgar
 
Back
Top