Thanks Malke, for all the information and tips.
I ran all the checks and the good news is that my laptop is clean.
When I went to the 'desktop' on the control panel, the 'desktop uninstall' was checked. I unchecked that and selected another picture and it works.
Thanks,
I'm not sure I understand when you say to use a 'graphics
application'..... would you explain a little.
I tried switching to one of the Microsoft pre-packaged pictures and
still get the white screen.
Thanks,
Did you have any malware of the Smitfraud variety that you removed? See
this link for Smitfraud/Spyaxe/Spyfalcon etc. removal steps:
http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan
Is the computer otherwise virus/malware-free? Be sure:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
If you know the computer is completely clean, try:
Go to the Display applet in Control Panel and look on the Desktop tab.
Click on Customize Desktop, and then click on the Web tab. You will see
that there are checkmarks next to "My Current Home Page" and probably
"Lock Desktop Items". Uncheck these. Apply/OK out.
If you need further help, then post back with details of your computer
and what you've already done to troubleshoot, as well as its
virus/malware status and what you used to determine it. If you are
unsure what to include in your post, go to this link for help with
that:
http://www.dts-l.org/goodpost.htm
Malke