Help needed with Remote Desktop

  • Thread starter Thread starter Fran
  • Start date Start date
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Fran

I am having a problem interracting with the user using RDP from one
computer to another. I can logon to a remote computer without a
problem but it suspends their access while I work on their machine.
Doesn't RDP allow me to interract with the user? These are all Windows
XP / SP2 machines.

-Fran-
 
I am having a problem interracting with the user using RDP from one
computer to another. I can logon to a remote computer without a
problem but it suspends their access while I work on their machine.
Doesn't RDP allow me to interract with the user? These are all Windows
XP / SP2 machines.

-Fran-
Click to expand...

This is the way things work with WinXP. If you want concurrent
access then you need to use a product such as WinVNC.
 
I am having a problem interracting with the user using RDP from one
computer to another. I can logon to a remote computer without a
problem but it suspends their access while I work on their machine.
Doesn't RDP allow me to interract with the user? These are all Windows
XP / SP2 machines.

-Fran-
Click to expand...

Sounds like you might want Remote Assistance, not Remote Desktop. The latter
is "one at a time" and isn't interactive.
 
I presume this must be invoked by the user then and is not like
RealVNC or TightVNC where the program runs as a service and I can
interractively connect whenever necessary without the user's
intervention, right?
 
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