Help needed: problem installing XP on new system

  • Thread starter Thread starter GJ
  • Start date Start date
G

GJ

I seriously need help as I'm completely clueless as to what's the problem...

Problem: My friend wanted me to look at his computer as it looked like it
had gone, which it was. Got new hard drive (Maxtor 40GB Fireball 3 5400RPM)
and tried to install it. Turns out that the motherboard seemed to have gone
as well. Suggested he get a basic system without hard drive and I would fit
hard drive and his CD writer and DVD rom to the new system. Got case,
motherboard (ECS / ASROCK M810LMR) chip (Duron 1600 mhz) all assembled and I
put in hard drive, CD and DVD drives. Pretty straightforward so far...

Set computer to boot from CD, Stuck in the XP CD, get to the "press a key to
boot from cd" and try to format the harddrive to NTFS. The formatting gets
to 100% then a new page comes up with the message "Setup was unable to
format the partition. The disk may be damaged". Odd I thought as it was a
brand new hard drive. Tried again but this time doing a quick NTFS format.
Seemed to get through that OK, then it started to copy files from CD, then
got a message "could not find xxx file" (or something). Tried this a few
times and the file which it stopped at seemed to be random. Maybe it was
the CD, I thought...

Attached the hard drive to my own PC, stuck in the XP disk, hard drive
formatted and installed XP first time, no probelms at all. Stuck the hard
drive in the other PC and it got to the xp loading screen then came up with
a bunch of errors about configuration and settings (sorry can't be more
specific) which was fair enough as the computer has different motherboard,
processor etc. to mine. Tried to reinstall XP and came across same problems
as before again. Thought maybe it was the IDE cable which was taken from my
friend's old PC...

Stuck a new IDE cable in, same problems... Thought it was something to do
with the CD or DVD drive, so put MY CD drive (which installed XP onto my PC)
into the new PC (whilst removing the other CD and DVD drive), same problems.
Also tried it with the CD IDE cable from my PC too, still no luck.

There are other weird things happening as well. Computer hangs at random
places during startup e.g. when the message comes up to press a key to boot
from CD. If it gets passed this point and it starts to load files to
initialise the installation (before it tries to format drive) sometimes it
hangs here, or I sometimes get messages saying "The file xxx could not be
found". Basically the problems seem to happen on a random basis and it just
seems luck that it gets to the formatting stage.

I'm at a standstill as to what to try next.

Somethings I've noticed during this: If I enter BIOS setup (pressing F2)
and set the floppy drive and the CD as the only bootable items, then upon
reboot enter the boot menu (pressing F11) it lists the bootable times,
Floppy: 1.44 floppy drive, Hard drive: Maxtor..., CD: <blank>, like its not
recognising the CD drive, but the PC does auto detect the CD at startup.
Could it be a settings conflict between hard drive and CD drive? and if so
how would i fix this?

Also, I should mention, I downloaded a hard drive checking utility from the
Maxtor site, and ran this with the hard drive in the new PC and it came up
with no problems on the hard drive, and I also performed a low level format
on the drive, but still didn't fix things.

Any help would be greatly appreciated. If anyone manages to sort this, they
are a genius.

thanks

G.J.
 
GJ said:
I seriously need help as I'm completely clueless as to what's the problem...

Problem: My friend wanted me to look at his computer as it looked like it
had gone, which it was. Got new hard drive (Maxtor 40GB Fireball 3 5400RPM)
and tried to install it. Turns out that the motherboard seemed to have gone
as well. Suggested he get a basic system without hard drive and I would fit
hard drive and his CD writer and DVD rom to the new system. Got case,
motherboard (ECS / ASROCK M810LMR) chip (Duron 1600 mhz) all assembled and I
put in hard drive, CD and DVD drives. Pretty straightforward so far...

Set computer to boot from CD, Stuck in the XP CD, get to the "press a key to
boot from cd" and try to format the harddrive to NTFS. The formatting gets
to 100% then a new page comes up with the message "Setup was unable to
format the partition. The disk may be damaged". Odd I thought as it was a
brand new hard drive. Tried again but this time doing a quick NTFS format.
Seemed to get through that OK, then it started to copy files from CD, then
got a message "could not find xxx file" (or something). Tried this a few
times and the file which it stopped at seemed to be random. Maybe it was
the CD, I thought...
Click to expand...

<snip>

may be a RAM problem
 
philo said:
and key was

<snip>

may be a RAM problem
Click to expand...

Hmm, I think you may have just hit the nail on the head. PC has 1 stick of
128 mb ram installed. I had been using quick boot and skipping the memory
check stage. Just enabled it before and it came up with "98304KB OK", which
equals 96 mb. So it looks like 32 mb ain't working. Unplugged the ram and
plugged it back in again and still only 96 mb...

Thanks for your help.

G.J.
 
Hmm, I think you may have just hit the nail on the head. PC has 1 stick of
128 mb ram installed. I had been using quick boot and skipping the memory
check stage. Just enabled it before and it came up with "98304KB OK", which
equals 96 mb. So it looks like 32 mb ain't working. Unplugged the ram and
plugged it back in again and still only 96 mb...

Thanks for your help.
Click to expand...

you may also want to try mem test on that RAM
if you still have a problem

http://www.memtest86.com/
 
Sounds like ram to me. I had the same problem with my sys when I first got
it. But I was stubborn, finally got XP installed. Would get random
reboots, ran memtest and Viola TONS of errors. My suggestion would be to
swap ram out with stuff you know to be good and see how it goes.

-Chris
 
Chris Stolworthy said:
Sounds like ram to me. I had the same problem with my sys when I first got
it. But I was stubborn, finally got XP installed. Would get random
reboots, ran memtest and Viola TONS of errors. My suggestion would be to
swap ram out with stuff you know to be good and see how it goes.

-Chris
Click to expand...

Yeah, that's what I tried, but the RAM in my PC is SDRAM and it seems that
this other RAM is DDR and, so, doesn't fit. I'm going to see if I can get
hold of some tomorrow. I've spent my whole weekend trying to sort this
out - let that be a lesson to not do computing favours for friends.
 
Hmm, I think you may have just hit the nail on the head. PC has 1 stick of
128 mb ram installed. I had been using quick boot and skipping the memory
check stage. Just enabled it before and it came up with "98304KB OK", which
equals 96 mb. So it looks like 32 mb ain't working. Unplugged the ram and
plugged it back in again and still only 96 mb...
Click to expand...

The system uses an integrated video mainboard, yes?
That missing 32MB is probably the video frame buffer allocation, meaning
that's not a sign of any problem.

That's a cheap junk motherboard. You were taking a gamble with it and
might've lost. Could be the board, or the power supply if it's a
similarly cheap unit, or the memory.

Don't mean to sound like I'm preaching or anything, but these are some of
the reasons eveyone doesn't buy the cheapest parts possible.
 
Yeah, that's what I tried, but the RAM in my PC is SDRAM and it seems that
this other RAM is DDR and, so, doesn't fit. I'm going to see if I can get
hold of some tomorrow. I've spent my whole weekend trying to sort this
out - let that be a lesson to not do computing favours for friends.
Click to expand...

If you run the mem test and the RAM is bad or flakey
I recommend getting a good quality RAM and not any of that low priced
generic stuff. Although XP will run with just 128 megs of RAM...
ideally you should go for 256 megs (or more)
 
kony said:
The system uses an integrated video mainboard, yes?
That missing 32MB is probably the video frame buffer allocation, meaning
that's not a sign of any problem.

That's a cheap junk motherboard. You were taking a gamble with it and
might've lost. Could be the board, or the power supply if it's a
similarly cheap unit, or the memory.

Don't mean to sound like I'm preaching or anything, but these are some of
the reasons eveyone doesn't buy the cheapest parts possible.
Click to expand...

I know it was cheap - my friend hates spending money so had to find the
cheapest set-up for him ;-) Actually, I got the motherboard wrong before -
I was going off the spec that was advertised on the vendors site. Checking
the one they actually installed, it's the K7VM2. Don't know if that makes
any difference to your comment. I tried disabling all the on-board
integrated stuff like sound etc. but couldn't see any on-board video to
disable.

cheers

G.J.
 
philo said:
If you run the mem test and the RAM is bad or flakey
I recommend getting a good quality RAM and not any of that low priced
generic stuff. Although XP will run with just 128 megs of RAM...
ideally you should go for 256 megs (or more)
Click to expand...
I've just ran memtest, just on the standard mode, and let it do 4 passes.
It came up with no errors - however, it only seemed to test 96 meg (I
assume, since the message on the screen said "testing 96K - 96M") and also
next to Memory it said 96M, even though its a stick of 128 meg installed.
I'm even more confused...

G.J.
 
Its a K7VM2, as he explained later.
I know it was cheap - my friend hates spending money so had to find the
cheapest set-up for him ;-) Actually, I got the motherboard wrong before -
I was going off the spec that was advertised on the vendors site. Checking
the one they actually installed, it's the K7VM2. Don't know if that makes
any difference to your comment. I tried disabling all the on-board
integrated stuff like sound etc. but couldn't see any on-board video to





Are you sure?
These mention integrated video even though one has an AGP slot:

http://www.asrockamerica.com/Products/M810LMR.htm
http://www.pcchips.com.tw/M810LMR.html

The missing 32MB sure seems like video memory to me.
Click to expand...
 
Paul said:
looks like there's onboard video
download the manual

Name: k7.JPG
k7.JPG Type: JPEG Image (image/jpeg)
Encoding: x-uuencode
Click to expand...

Please do not post binary (or other) attachments on newsgroups.
This is a text only medium.
 
Apparently there are 2 versions. If there is
on board video then the monitor will be
connected over near the mouse/keyboard connectors.
Then memory allocation is done on the advanced bios
menu under chipset configuration.
There won't be a way to turn off the onboard, except
to not provide memory for it if you have a PCI or AGP video
card inserted.
 
Not sure what is going on here. Asrock says no video in
their manual on the web site. Also it even looks entirely
different than the version your link shows. Very strange.
http://www.asrock.com/support/index_manual.htm
Click to expand...

http://www.asrock.com/Drivers/Manual/K7VM2-R30_UM_v31.pdf

The KM266 chipset is essentially a Via KT266A with the S3 video added...
there would be no reason to use KM266 without utilizing it's video
function. The AGP slot isn't significant, I used to have a KM266 board
that also had the AGP slot on it. Until there is some major catastrophe
affecting chipset supplies, we can simply assume that any chipset
featuring integrated video has that feature implemented... you just have
to read the "fine print" to see which chipset you have with some of them
(nForce "IGP" comes to mind).

Page 7 of above linked manual shows VGA port on drawing. Drawing is VERY
similar to the picture I previously linked. The earlier revision manual
does indeed show a quite different picture, but it's layout drawing also
shows the VGA port, and it was still the KM266 chipset.

Page 8 (still looking at later manual revision 3.0/3.1) also shows VGA
port.

Page 23, bios setup, shows "Onboard Share VGA Memory", "32MB". That is
where the video memory size is adjusted. Probably the OP wants a smaller
value if trying to run the system from 128MB total memory since that's too
little for WinXP to begin with, but I'd leave it at 16MB if 256MB of
memory were installed, or 32MB for > 256MB of system memory (on WinXP, on
Win9x it might be worthwhile to use 32MB vid mem with 256MB system mem).
That is, unless the system has an AGP video card installed, in which case
that BIOS setting should be adjusted to minimum possible value ("None").
However, when an AGP video card is installed the onboard video will be
disabled, because it's AGP-port based, only one device can use the AGP
port. On the other hand, installing a PCI video card should not
automatically disable the onboard video... drifting a bit off the central
issue but perhaps useful info to the OP.
 
Back
Top