Help needed please.

  • Thread starter Thread starter Gary
  • Start date Start date
G

Gary

Hi, ive just built a new PC, got it all working supa dupa.
all updated with latest drivers + antivirus. now when i
try to turn it on, it loads and then it comes to the
option where i want to load in safe mode, last known good
config etc. any option i choose, it pauses for a second
and then restarts my computer. and the process continues.

Any explanation?

Please get back to me.

Thankyou in adviance.
 
If, as you say, you had it working properly, did that
include a firewall?

It sure sounds like a virus/worm.



| Hi, ive just built a new PC, got it all working supa dupa.
| all updated with latest drivers + antivirus. now when i
| try to turn it on, it loads and then it comes to the
| option where i want to load in safe mode, last known good
| config etc. any option i choose, it pauses for a second
| and then restarts my computer. and the process continues.
|
| Any explanation?
|
| Please get back to me.
|
| Thankyou in adviance.
 
Yes, it had firewall + all latest updates / virus tools +
it was dissconnected from the lan which means it had no
access to internet.

Try to turn it on next day. turns on but does as i say.
so as far as im aware a virus / worm is not apart of this
mayhem.

Any more help will be muchly appriciated Jim.

Thankyou
 
Hi Gary.
It doesn't sound like a software fault to me, more likely
hardware (either faulty hardware, or perhaps something not
quite seated properly).

I'd try to eliminate the different components in your
system by a bit of trial and error - ie remove/disconnect
any non-essential components (eg sound cound, network
card, cd/dvd drives, etc) and boot up - does it still
enter it's menu/rebooting cycle? If you have more than 1
module of RAM in the PC, try it with only one at a time.

other things to consider: The (usually) red switch on your
power supply witch changes voltage hasn't been moved to
the wrong setting has it? Might also be worth going into
your BIOS and restoring all defaults. Let me know how it
goes...

cheers.
 
Back
Top