Help needed in repairing Win98 after a virus attack

  • Thread starter Thread starter Sermik
  • Start date Start date
S

Sermik

I need help repairing my Windows 98 as a result of damage by viruses.

1. I just tried to see a photo from a CD using C:/Programs/Imaging, and it
did not work.

2. I Tried to delete Imaging, then restarted the computer and as result
lost Imaging.

3. Tried to reload Imaging from a Recovery CD and also from a Windows 98
CD without success.

4. Tried to start recovery CD, received message Please call Technical
Support.

5. Discovered viruses using an anti virus program.

6. Removed these viruses using the Symantec virus removal tools.

The computer so far works, but a lot of programs from directory
C:/Programs/Accessories don't.

I would appreciate very much any suggestions
 
Sermik said:
I need help repairing my Windows 98 as a result of damage by viruses.
Click to expand...

What virus damage.
1. I just tried to see a photo from a CD using C:/Programs/Imaging, and it
did not work.
Click to expand...

The "Programs" directory doesn't even exist on my 98 machine. Did you get an error message like "invalid file header"
or some other? Is this "Kodak Imager" (Imaging for Windows ®) in the windows directory?
2. I Tried to delete Imaging, then restarted the computer and as result
lost Imaging.
Click to expand...

You expected any less? Maybe SFC can extract it from the CAB files. If we are talking about the same program
(here it was c:\windows\kodakimg.exe) so Start, run, sfc, extract one file from installation disk...
3. Tried to reload Imaging from a Recovery CD and also from a Windows 98
CD without success.
Click to expand...

Did you look in the .cab files with an extraction utility (DOS' "extract.exe" or Windows' SFC (System File Checker)?
4. Tried to start recovery CD, received message Please call Technical
Support.
Click to expand...

....and did you?
5. Discovered viruses using an anti virus program.
???

6. Removed these viruses using the Symantec virus removal tools.
???

The computer so far works, but a lot of programs from directory
C:/Programs/Accessories don't.
Click to expand...

SFC can find and replace some corrupted Windows system files and some bundled apps too.
I would appreciate very much any suggestions
Click to expand...

I suggest you provide the malware name if you expect specific help from the locals, and the recovery CD thing
is probably in the realm of the computer manufacturer's support department.
 
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