Help needed: all email lost!

  • Thread starter Thread starter Rufus
  • Start date Start date
R

Rufus

Hi,

I wanted to try McAfee Antivirus 7
installed it...
browsed the settings...
switched on 'Email scanning'...
got back to Outlook...

ALL MY EMAIL GONE!!!

Can someone please help me?

I have
-WinXP Pro SP1
-OE6
-McAfee 7 engine v4.5.1

Thanks for any help.
Regards, Rufus
 
Rufus said:
Hi,

I wanted to try McAfee Antivirus 7
installed it...
browsed the settings...
switched on 'Email scanning'...
got back to Outlook...

ALL MY EMAIL GONE!!!
Click to expand...

Are you sure this is all what happened / you did?
 
Rufus said:
Hi,

I wanted to try McAfee Antivirus 7
installed it...
browsed the settings...
switched on 'Email scanning'...
got back to Outlook...

ALL MY EMAIL GONE!!!

Can someone please help me?

I have
-WinXP Pro SP1
-OE6
-McAfee 7 engine v4.5.1

Thanks for any help.
Regards, Rufus
Click to expand...
Your E-mail is still there. Mcaffe just changes the inbox.dbx file or
location. Use to be simple on 98se operating systems. Tight click on your
inbox in Outlook Express & select properities. This is where mine is
located. On XP Pro
C:\Documents and Settings\Bob\Local Settings\Application
Data\Identities\{3FA5FCCA-1F4D-44D1-B728-EEF4AEC7A7FC}\Microsoft\Outlook
Express\Inbox.dbx

You could try importing the mail from the orig mailbox to the new 1, or use
Explorer to move the inbox to where Outlook Express needs it to be
 
Thanks Geese,
but there are no such files. I tried everything... (*.dbx etc. gives
nothing). Only newly created ones (empty)...
still trying...
regs, Rufus
 
Rufus said:
Hi,

I wanted to try McAfee Antivirus 7
installed it...
browsed the settings...
switched on 'Email scanning'...
got back to Outlook...

ALL MY EMAIL GONE!!!

Can someone please help me?

I have
-WinXP Pro SP1
-OE6
-McAfee 7 engine v4.5.1

Thanks for any help.
Regards, Rufus
Click to expand...

If you haven't done anything else & you have system restore on, you could
restore your PC to before you installed it, & then Export your mail.
OR

In Outlook Express go to Tools, Options, Maintenance, Store Folder. Is the
store folder similar to C:\Documents and Settings\Bob\Local
Settings\Application
Data\Identities\{3FA5FCCA-1F4D-44D1-B728-EEF4AEC7A7FC}\Microsoft\Outlook
Express ? Or is a Mcaffe folder?

From the command prompt I was able to see all my inbox.dbx, as well as any
newsgroup that I ever subcrribed to, but couldn't copy the inbox in the 2
attempts that I tried to. I'll have to delete a few newsgroups soon.
 
Rufus said:
Hi,

I wanted to try McAfee Antivirus 7
installed it...
browsed the settings...
Click to expand...

What option, if any, was set for the action taken when a file
was found to be "infected"?

Quarantine? Delete? Prompt?

There used to be a problem with some AV programs detecting
the entire inbox.dbx file as "infected" when in actuality there was
only a "possible exposure" to a single worm ridden e-mail within
it (I would like to think that they would have that fixed by now
though).

Maybe you could go into "quarantine" and restore the "inbox.dbx"
file to its original location. If "delete" was the option enabled, maybe
you could use XP "System Restore" feature to roll it back in place.
switched on 'Email scanning'...
got back to Outlook...
....Express.

ALL MY EMAIL GONE!!!
Click to expand...

If the AV deleted it, the restore function should have made
a "back-up" copy. If the AV quarantined it, you should be
able to restore from there.

You may want to consider backing up your folder store
manually from time to time if you value the data within.
 
FromTheRafters said:
What option, if any, was set for the action taken when a file
was found to be "infected"?

Quarantine? Delete? Prompt?

There used to be a problem with some AV programs detecting
the entire inbox.dbx file as "infected" when in actuality there was
only a "possible exposure" to a single worm ridden e-mail within
it (I would like to think that they would have that fixed by now
though).

Maybe you could go into "quarantine" and restore the "inbox.dbx"
file to its original location. If "delete" was the option enabled, maybe
you could use XP "System Restore" feature to roll it back in place.


If the AV deleted it, the restore function should have made
a "back-up" copy. If the AV quarantined it, you should be
able to restore from there.

You may want to consider backing up your folder store
manually from time to time if you value the data within.
Click to expand...

I have the feeling that it is not "The whole story" seems a bit impossible
to me.
 
Spotted this at Cnet download.com

Outlook Express Recovery tool for repair of the damaged Outlook Express
folders. Does .dbx file recovery. OE-Mail Recovery is a utility for
recovering e-mails from damaged/corrupted .dbx files in which Microsoft
Outlook Express stores messages on the local drive. Recover accidental
deleted e-mails from 'Deleted' folder of OE. OE-Mail Recovery reads .dbx
files and identifies e-mails stored in them. With this tool you can: Recover
messages from Outlook Express folders. Repair damaged Outlook Express
folder. 'Undelete' accidentaly removed messages. Migrate the e-mails to new
computer.

http://download.com.com/3000-2381-10262521.html?tag=lst-0-5


Hi,

I wanted to try McAfee Antivirus 7
installed it...
browsed the settings...
switched on 'Email scanning'...
got back to Outlook...

ALL MY EMAIL GONE!!!

Can someone please help me?

I have
-WinXP Pro SP1
-OE6
-McAfee 7 engine v4.5.1

Thanks for any help.
Regards, Rufus
 
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