Help - Mobile Phone / Modem Error

  • Thread starter Thread starter lurkio
  • Start date Start date
L

lurkio

My son has a new mobile phone (v220) and I am trying to set it up using
motorola phone tools.

I keep getting the "windows was unable to install the modem" error.

I have checked out the microsoft site and it suggests that a registry
entry is missing. (Article id 883356)
http://support.microsoft.com/?kbid=883356


I used regedit and discovered that all the records the proposed solution
highlighted were actually there (although I deleted, restarted, and
re-added just for good measure).

I have also updated the motherboard drivers and tried again.

I have unintslled and re-installed MPT and still the same problem.

Also using the latest drivers for the phone but it never gets as far as
using them.

I am still getting the same error and am now at a loss, Any suggestions
?
 
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