Help! Lost ability to use several Explorer functions

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Over the last several days I have lost the ability to print from Internet
Explorer and to add any pages to my Favorites list. I am still able to print
from other applications, but when I try to print when I'm online, it opens
the error window that says it has experienced a problem and needs to shut
down. It does this whether I print from the toolbar or from File/Print. We
had a problem recently with a few viruses, but cleaned everything up with
Norton Anti-Virus. Is it possible we've lost things in the process? Any
help would be greatly appreciated! Thanks!
 
Pls post the exact error message.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org
--------------------------------------------
Using ToolbarCop to remove the unwanted Toolband, Toolbar Icons and BHO:
http://windowsxp.mvps.org/toolbarcop.htm
--------------------------------------------
The Parasite Fight - Quick Fix Protocol:
http://aumha.org/a/quickfix.php
--------------------------------------------
Over the last several days I have lost the ability to print from Internet
Explorer and to add any pages to my Favorites list. I am still able to print
from other applications, but when I try to print when I'm online, it opens
the error window that says it has experienced a problem and needs to shut
down. It does this whether I print from the toolbar or from File/Print. We
had a problem recently with a few viruses, but cleaned everything up with
Norton Anti-Virus. Is it possible we've lost things in the process? Any
help would be greatly appreciated! Thanks!
 
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