HELP! "Keyboard is locked out - Unlock the key"

  • Thread starter Thread starter Mitchua
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Mitchua

Ok, this is a really weird problem. I just installed a new hard drive on my
Asus A7V266-E mobo and now when I boot up, I get the message "Keyboard is
locked out - Unlock the key" after the POST. Here's the strange part, when
I lay my PC on its side, I don't get the message and the PC boots up fine.
While the PC is running, if I stand it up again the keyboard stops working!
What the heck is going on? There were some forums I found on Google that
suggested it could be a problem with grounding but there doesn't seem to be
anything moving when I move my PC around. Can anyone help me out?

Thanks,
Mitchua
 
jumping on one foot doesn't fix it? ;^) sounds like the keyboard port is bad or grounding to the case.

try, even though there is nothing obvious, to insulate the area around the keyboard port on the underside of the MB from the case.
cardboard, foam insulation etc.
 
Is there a key switch on the back of the case? If so, make sure it's not
partially turned to the lock position...
Is there anything connected to the "keylock" pins on the motherboard? If so,
disconnect it
 
Ok, this is a really weird problem. I just installed a new hard drive on my
Asus A7V266-E mobo and now when I boot up, I get the message "Keyboard is
locked out - Unlock the key" after the POST. Here's the strange part, when
I lay my PC on its side, I don't get the message and the PC boots up fine.
While the PC is running, if I stand it up again the keyboard stops working!
What the heck is going on? There were some forums I found on Google that
suggested it could be a problem with grounding but there doesn't seem to be
anything moving when I move my PC around. Can anyone help me out?

Thanks,
Mitchua


I'm wondering if you installed an extra motherboard mounting stud...
you know the one, used by mATX boards and some ATX but not that board.

Looking at a picture of a A7V266-E, the stud would be on the left
side, lower middle, just to the left of the Winbond Super I/O chip
(keyboard controller).


Dave
 
I tried temporarily connecting my reboot switch to the "keyboard" pins and
that seemed to fix it. Might I accidently have made contact between the
pins and caused the computer to think I wanted the keyboard locked?

Thanks for everyone who replied,
Mitchua
 
I'd be pulling out the mainboard to make sure there were no extra mounts
underneath shorting the MB out.

If there's nothing you can see, then I'd suspect a failing part on the
mainboard.
 
kony said:
I'm wondering if you installed an extra motherboard mounting stud...
you know the one, used by mATX boards and some ATX but not that board.

Looking at a picture of a A7V266-E, the stud would be on the left
side, lower middle, just to the left of the Winbond Super I/O chip
(keyboard controller).

I don't understand, I should have a stud there? Right now there are
mounting screws at the top-left, top-middle, middle-left, bottom-left,
bottom-middle. Is that correct? Those are all the spots that my ATX case
has mounts.

--Mitchua
 
I don't understand, I should have a stud there? Right now there are
mounting screws at the top-left, top-middle, middle-left, bottom-left,
bottom-middle. Is that correct? Those are all the spots that my ATX case
has mounts.

Yes, that sound fine. Many ATX cases also have spots for mATX board
studs, and a few full ATX boards do have holes where the mATX stud is,
but often they don't. On a mATX the bottom-left stud would be just to
the left of that Winbond I/O chip on your board.. if you had
accidentally installed a stud there then installed the board, the stud
would be completely covered, no longer visable, but possibly shorting
the back of the board, especially after doing something that might
flex it, like moving the system or working within the case.

Here's the stud-location I mean:
http://216.71.121.115/usr_1034/stud.jpg


Dave
 
kony said:
Yes, that sound fine. Many ATX cases also have spots for mATX board
studs, and a few full ATX boards do have holes where the mATX stud is,
but often they don't. On a mATX the bottom-left stud would be just to
the left of that Winbond I/O chip on your board.. if you had
accidentally installed a stud there then installed the board, the stud
would be completely covered, no longer visable, but possibly shorting
the back of the board, especially after doing something that might
flex it, like moving the system or working within the case.

Here's the stud-location I mean:
http://216.71.121.115/usr_1034/stud.jpg

Gotcha
 
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