Help! Internet Explorer Broke

[Joe]

I am running WinXP Pro. Had a problem with Norton software and tried
to remove it. Long story short... I reinstalled WinXP Pro SP2 on top
of my confused system.

Then I found more traces of Norton, and I used the standalone Norton
Uninstaller.

Now I have a system that is basically at SP2 level. I also have
ZoneAlarm Security Suite running.

I try to get upgrades by clicking on Windows Upgrade in Win Explorer.

The first thing that happens is I get an error message that says:
"Windows cannot find '(null)'. Make sure you typed the name
correctly....."

This opens a blank window. I click OK on the error message and then I
get the Microsoft Update Home page.

I click "Express" . It checks for updates and then comes up with a
"Download and Install Now" button. I click it and I get a window that
says it is installing. Then a message says "the following updates were
not installed" Microsoft Windows Installer 3.1"

And this is as far as I can get.

Any help would be appreciated. Thanks in Advance.

Joe

 

[=?iso-8859-1?Q?_db_=B4=AF`=B7.._=3E=3C=29=29=29=BA]

there is free help from a certified
microsoft technician for problems
related to downloads/installing updates.

just look for the support link somewhere
on the update website and it will take
you to a place to open and submit
a help ticket.

in addition you should repost
your issue / question here:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate




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