HELP INSTALLING

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Guest

myself and a microsoft tech took my computer down and brought it back up do to worms. It was a gurelling 3 day experience. for someone that has never used a computer before. My question is, before we got through, with all the storms in Texas (where I live) We weren't able to re-connect. I had 4 critical updates. #817787, KD832483, 819696 and Broadcom Corp. modem software. I finally found them. But had to download to a temp file. How do I install them? I tried one way and it didn't work. Tried another. Now my installation history says some took, but the same ones that took also failed. How do I know if they took? and how do I install from a temp folder? Please any help would be greatly appreciated.
Thanks,
 
myself and a microsoft tech took my computer down and brought it back up
do to worms. It was a gurelling 3 day experience. for someone that has
never used a computer before. My question is, before we got through,
with all the storms in Texas (where I live) We weren't able to
re-connect. I had 4 critical updates. #817787, KD832483, 819696 and
Broadcom Corp. modem software. I finally found them. But had to download
to a temp file. How do I install them? I tried one way and it didn't
work. Tried another. Now my installation history says some took, but the
same ones that took also failed. How do I know if they took? and how do
I install from a temp folder? Please any help would be greatly
appreciated. Thanks,
Click to expand...

If you downloaded *.EXE files and installed using a double click (versus
using the auto-install at Windows update), the updates are not listed in
the history shown at the Windows update site.

If you use "Scan for Updates" at the Windows Update site and find that
these particular updates are no longer offered, it is reasonably safe to
assume that they were installed successfully.
 
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