HELP INDEX BROKEN KELLYSKORNER DOESN'T FIX

  • Thread starter Thread starter John P.
  • Start date Start date
J

John P.

Help & Support WILL open but all that appears in the index box is a small
image icon in the upper left corner. I've wasted many hours trying to get a
fundamental part of XP to work. I've tried several of the "Kellys-Korner"
alleged fixes and none of them work!!
I used Win 98' for years with few problems. Then I stuck with an ME machine
and I thought that sucked but XP really takes the cake!
It's no surprise that Dell has reduced their software support from 90 to 30
days. WINDOWS XP IS TRULY A MISERABLE OPERATING SYSTEM!!!!
 
How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

[Courtesy of Michael Stevens, MS-MVP]


--
Nicholas

---------------------------------------------------------------------------------------------


|
| Help & Support WILL open but all that appears in the index box is a small
| image icon in the upper left corner. I've wasted many hours trying to get a
| fundamental part of XP to work. I've tried several of the "Kellys-Korner"
| alleged fixes and none of them work!!
| I used Win 98' for years with few problems. Then I stuck with an ME machine
| and I thought that sucked but XP really takes the cake!
| It's no surprise that Dell has reduced their software support from 90 to 30
| days. WINDOWS XP IS TRULY A MISERABLE OPERATING SYSTEM!!!!
|
|
 
Actually, aside from NT, XP is the most stable operating
system out there. Your problem is not related to the
opsys, but to the particular file itself associated with
the Help and Support option. You may check Administrative
Tools/Services from Control panel to see that Help &
Support is turned on or disabled. You may also want to
reinstall XP to ensure all those non working Kelly's
Korner patches haven't screwed things up more. A
reinstall/repair of XP will definitely correct the
problem. Also, you should have a year of phone support
available from Dell. The 30 days only applies to hardware
replacements as far as I know. I paid an extra 110
dollars for lifetime phone support, but the standard is 1
year, so check that first before reinstalling/repairing
XP. If you need steps to reinstall/repair, email me.
 
John P. said:
Help & Support WILL open but all that appears in the index box is a small
image icon in the upper left corner. I've wasted many hours trying to get a
fundamental part of XP to work. I've tried several of the "Kellys-Korner"
alleged fixes and none of them work!!
I used Win 98' for years with few problems. Then I stuck with an ME machine
and I thought that sucked but XP really takes the cake!
It's no surprise that Dell has reduced their software support from 90 to 30
days. WINDOWS XP IS TRULY A MISERABLE OPERATING SYSTEM!!!!
Click to expand...

John, I just copied this message from a different XP newsgroup. Might
be worth a shot.

When I am in Windows Explorer & click help, Help & Support
Center is listed but no Contents & Index. I have a HP
Pavillion 7935. Any sugestions.

Ramesh>
Try deleting this key:

Open Registry Editor (Regedit.exe)
Goto this key:
[HKEY_CURRENT_USER\Software\Microsoft\PCHealth\HelpCtr]
Backup this entire key using File Export option and save as a .reg
file.
Now, delete HelpCtr key

Restart Help &Support
 
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