Please don't <snip> your replies so severely, Richard.
A1. Did you use the /real/ System Restore or that Dell-flavor thing? The
former would not give you a "nothing changed" message.
How to restore the operating system to a previous state in Windows XP:
http://support.microsoft.com/kb/306084
A2. Cross the bridge when you come to it. Windows/Automatic Update will
recognize their not installed and offer them again; if not, you can
download/install them manually, don't worry about it. Yes, uninstall one
at a time, rebooting if prompted to do so.
[My CrystalBall© is still telling me that it's a hijackware problem,
Richard.] --
~PA Bear
Richard Harison wrote:
Thanks Pa Bear...
I am running Norton Systemworks 2005 & virus definition files updated as
of Wednesday. Ran automated scan today--nothing found
I am running Outpost 4.0 firewall--scanned for any
malicious/spyware--found some adware--deleted it rebooted-- no change
Questions:
1) I tried system restore even going back to a restore point week
ago--kept saying "nothing in
system changed"
The suspected updates were all 11/15/2006. So how could it possibly
say nothing has changed? It has worked flawlessly so far! (since 2002)
2) If I do uninstall the 4 suspect updates and the problem still
persists--then what?
(Also--will Windows Update recognize the fact that I did uninstall, and
allow me to re-install?
Should I uninstall one-at-a-time, reboot and check results?
Sorry this is such a head-scratcher--thanks for your continuing help
Thanks. I suspected the MSRT may have found & removed something, the
result of same causing the problem. Not so.
Either uninstall all four (4) of the updates or use System Restore
(selecting a Restore Point predating the install of the updates on
11/15/06). Upon rebooting, see if the problem's been resolved.
~~snip
<paste>
Richard Harison wrote:
results of mrt.log:
Microsoft Windows Malicious Software Removal Tool v1.22, November 2006
Started On Wed Nov 15 17:34:59 2006
Extended Scan Results
----------------
No infection found as part of the extended scan
Results Summary:
----------------
No infection found.
Return code: 0
Microsoft Windows Malicious Software Removal Tool Finished On Wed Nov 15
17:36:26 2006
Recent MS Updates found (all 11/15/2006:
KB920213
KB922766
KB923980
KB924270
Thanks...await hearing from you
Add/Remove Programs should display the update(s) and date of
install...if you first check the Show Updates option at top-right. Look
again and tell
me if any updates show as being installed in the past 24 hours or so.
You might try the /real/ System Restore if the issues persist. Before
doing so, however, open C:\WINDOWS\Debug\mrt.log <=this file > Scroll to
the bottom-most entry > Assuming says "Microsoft Windows Malicious
Software
Removal Tool v1.21, November 2006" and the Results Summary section lists
infected files found, copy/paste the entire November 2006 entry into a
reply to this message.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
Richard Harison wrote:
Thanks PA Bear...
add/remove doesn't show the update. Windows Update icon came on just
today, so it would be the latest critical update(s), whatever that was.
(KB924270,KB923980, KB920213). ALSO am not really sure that it was the
update that caused this. After all, how often do we go into
tools/options? Could have happened yesterday. Interestingly, I tried
system restore (Dell flavor) and went back over a week and it said my
system had not changed. my ALSO the auto disconnect feature has
miraculously reappeared in the last 10 minutes. I just want to know
the least painful solution before I have to consider wiping my hard
drive and
starting from scratch! Thanks
What update? Did you download/install it manually or was it offered
by Windows/Automatic Update?
Does uninstalling the update via Add/Remove Programs correct the
problem?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
Richard Harison wrote:
Hello...
I am running IE6 SP2 (also XP SP2) After downloading a security
update
(for XP), I noticed that my auto disconnect feature was not working.
Upon trying to fix it, I noticed that NONE of the tabs came up on
Tools/Internet Options except security. I tried Norton's registry
analyzer. (everything OK) I tried to download IE6 SP1 from
Microsoft--failed--it said "you already have a newer version" (Duh)
What can I do? I thought of just removing the IE check box from
Windows
Components (add/remove programs) and starting from scratch, but
lamented
the loss of things like favorites and my advanced options settings.
Hopefully there is another way! Anybody know what that might be?
