help i keep freezing !!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Can anyone help please, i am trying to update windows xp but everytime I try
my computer just freezes - but I can recover using ctrl alt + del.
I thought maybe auto update should be swtiched on so I tried right clicking
on 'my computer' on the properties and when i click the automatic updates the
computer also freezes totally at this point that i have to reboot.
ANYONE can you help please
many thanks, Pat
 
Pat

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer for when the problem
occurs. No Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
thank you for the reply gerry but I dont understand it !! - I'm not all that
clued up on computers and some of the suggestions you make are just beyond me
- I thought there might be some easily available fix for not being able to
upgrade to the latest xp update but instead, whenever i try it the computer
just freezes.
many thanks for relying though
pat
 
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