HELP! I can't uninstall Kazaa

  • Thread starter Thread starter Jessica
  • Start date Start date
J

Jessica

Please help me I am going crazy!! I continue to get a
Microsoft error message saying that it needs to shut down
whenever I hop onto the net. Tonight it gave me further
details saying that it could be because of the Kazaa
program installed on my computer. I tried to uninstall it
and it will not leave. It gives me a message saying that
the program is running and therefore can not be deleted
but it is not running. Please anyone with advice help me
out. I am desperate to get my computer back to normal.
Ever since the "worm" it has not functioned properly.
Thank You, Jessica
 
You may want to try do a search by files associated with
kazza. and delete them if you do not want them. Have you
looked in add and remove programs!!! In the control panel
It may be a temp internet file.
 
Jessica said:
Please help me I am going crazy!! I continue to get a
Microsoft error message saying that it needs to shut down
whenever I hop onto the net. Tonight it gave me further
details saying that it could be because of the Kazaa
program installed on my computer. I tried to uninstall it
and it will not leave. It gives me a message saying that
the program is running and therefore can not be deleted
but it is not running. Please anyone with advice help me
out. I am desperate to get my computer back to normal.
Ever since the "worm" it has not functioned properly.
Thank You, Jessica
Click to expand...

Make sure Kazaa isn't running- have a look in Ctrl/Alt/Delete.
But are you really sure you got rid of the Blaster worm? And did you apply
the Microsoft patch so that it won't return?
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

Regards,
Ian.
 
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