Help! I can't send emails through Windows Mail!!! 911

  • Thread starter Thread starter Moore's Floors
  • Start date Start date
M

Moore's Floors

i can receive but can't send.

error message received is

The connection to the server has failed. Subject 'Estimate from Moore's
Floors', Account: 'pop.gmx.com', Server: 'mail.gmx.com', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Please help! I need to use this for business so need to fix the problem asap!
 
Did this just start without making any changes to anything related to
Windows Mail?

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
 
I currently have no AV program. I just have windows defender..
Could it be something else? My quickbooks program just changed from emailing
estimates & invoices directly from quickbooks to sending them to my windows
mail outbox. This is my first time using my windows mail and I can't get
anything to send

Bruce Hagen said:
Did this just start without making any changes to anything related to
Windows Mail?

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


Moore's Floors said:
i can receive but can't send.

error message received is

The connection to the server has failed. Subject 'Estimate from Moore's
Floors', Account: 'pop.gmx.com', Server: 'mail.gmx.com', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Please help! I need to use this for business so need to fix the problem
asap!
Click to expand...

.
Click to expand...
 
Double check your settings with these:
http://email.about.com/od/outlookexpresstips/qt/et_get_free_gmx.htm

No AV program? You're playing with fire. Download and run this program:

Malwarebytes Anti-Malware
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Then get an e-mail program. These are both good and are freeware. I
currently use MSE.

Avast:
http://www.avast.com/eng/download-avast-home.html

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Microsoft Security Essentials:
http://www.microsoft.com/security_essentials/default.aspx

(No e-mail scanning to worry about)
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


Moore''s Floors said:
I currently have no AV program. I just have windows defender..
Could it be something else? My quickbooks program just changed from
emailing
estimates & invoices directly from quickbooks to sending them to my
windows
mail outbox. This is my first time using my windows mail and I can't get
anything to send

Bruce Hagen said:
Did this just start without making any changes to anything related to
Windows Mail?

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and
receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when
the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


Moore's Floors said:
i can receive but can't send.

error message received is

The connection to the server has failed. Subject 'Estimate from
Moore's
Floors', Account: 'pop.gmx.com', Server: 'mail.gmx.com', Protocol:
SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E

Please help! I need to use this for business so need to fix the
problem
asap!
Click to expand...

.
Click to expand...
Click to expand...
 
Chances are, GMX is not your ISP. As such, the ISP you are
using to connect to the Internet will block your use of any port 25
SMTP server other than their own.
For an explanation of this anti-spamming policy, see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

Let us know if you are sending from home or on the road, and
which ISP you are using.
 
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