Help: I can't delete message in my out box

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Guest

apparently my windows mail didn't shut down properly and one of my message in
my out box is not displayed propely. When I want to delete it an error
message pops in and I can not delete the message which creates a real problem
because I am not anymore able to send message. Does any one know how to fix
this?????
 
Jean, try this. It worked for me.

Open the email that is stuck in your 'Outbox'. Then click on 'Edit', then
'Find', then 'Message'. A 'Find Message' box will open. Type in some unique
identifier to locate the email that is hung up. I used the 'Subject' line.
Once you input your unique identifier then click 'Find Now' on the right hand
side. It should find your email and display it at the bottom of the 'Find
Message' box. Then right click on it and choose 'Delete'. This may or may
not fix your problem. However, it did fix mine. Good luck!
 
Jean qui découvre Vista! nous a déclaré
apparently my windows mail didn't shut down properly and one of my
message in my out box is not displayed propely. When I want to delete
it an error message pops in and I can not delete the message which
creates a real problem because I am not anymore able to send message.
Does any one know how to fix this?????
Click to expand...

Je t'ai déjà répondu sur microsoft.public.fr.outlookexpress.
http://www.microsoft.com/france/com...9155e2&r=f825006f-7185-4241-abd1-bb03869d7f57

--
Cordialement,

Luc Burnouf [MVP]

adresse de réponse invalide
pour me joindre --> http://www.mailfusible.com/?ag7Yk2DXNg
 
This should solve the problem! Very easy!

Left click once on the deleted items folder thats in the column on the left
side of the windows mail page, then right click on it once, then left click
on: empty "deleted items" folder, do the same thing if its the Junk E-mail
folder thats givin you the problem!(left click once on the Junk E-mail then
right click once, then left click the empty "junk E-mail" folder)

- jthom11
 
Jean qui découvre Vista! said:
apparently my windows mail didn't shut down properly and one of my message
in
my out box is not displayed propely. When I want to delete it an error
message pops in and I can not delete the message which creates a real
problem
because I am not anymore able to send message. Does any one know how to
fix
this?????
Click to expand...

This is a widespread problem in Windows Mail, and one where no fix is yet
available from M$.
The MVP's are not certain of the cause but have identified AV & Anti-Spam
programs that scan email as being possible culprits?

If you do remove your AV program I recommend using AVG Free from:
http://free.grisoft.com/freeweb.php/doc/5390/lng/us/tpl/v5#avg-anti-virus-free
YMMV?

When you install it, so far into the install choose custom install, and
remove the checkmark from email scan.


The following is posted Courtesy of Dr Steve Cochran MVP:
Site owner http://www.oehelp.com/

First thing is to remove McAfee or Norton AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product (for Norton see here:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039.
Then get something less invasive. There are a number of free
antivirus programs, but with any you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3

You can also try compacting and repairing the database using my WMUtil
program (www.oehelp.com/WMUtil/).

After that, the only solution so far is to wipe out the database. So go to
Tools | Options | Advanced | Maintenance | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory, so that the Windows Mail directory is completely empty.
Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can drag messages from the directory to which you moved the files
back into WinMail.

When you move the message store, then the messages move with it. You can
then drag them back into folders. See www.oehelp.com/backup.aspx#wm for
backup details.
 
jthom11 said:
This should solve the problem! Very easy!

Left click once on the deleted items folder thats in the column on the
left
side of the windows mail page, then right click on it once, then left
click
on: empty "deleted items" folder, do the same thing if its the Junk E-mail
folder thats givin you the problem!(left click once on the Junk E-mail
then
right click once, then left click the empty "junk E-mail" folder)

- jthom11
Click to expand...


You sure are persistent with your advice on how to empty Junk and Deleted
items folders "jthom11", try answering the problem of emptying the Outbox,
as was requested?
 
Windows Mail has a newer (to them) form of database. Each email is stored

separately.



Do the following:



1) Open Control Panel then select Folder Options.

a) click on the Views tab

b) Select "Show hidden files and folders"

c) Uncheck "Hide extensions for known file types"

d) click APPLY then OK.

e) Close Control Panel



2) From Windows Mail

a) Click on the Tools menu

b) click on Options

c) click on the Advanced tab

d) click the Maintenance button

e) click the Store Folders button.

f) make a note of the location of the message stores. It will be

something like:

C:\Users\<account name>\AppData\Local\Microsoft\Windows Mail

g) close Windows Mail



3) Open Windows Explorer



When it opens, you will see a small black triangle next to the user account

name. Click it to collapse it.



For the following, the triangle will not appear till you put the mouse over

the element in question.



Move the mouse to the "Computer" line. A triangle will appear, click on it

to expand it.



You should see something like "Local Disk (C:)"



Click on the triangle to expand it.



Locate "Users" and click on the triangle next to it to expand it.



Locate <username> and click on the triangle next to it to expand it.



Locate "AppData" and click on the triangle next to it to expand it.



Locate "Local" and click on the triangle next to it to expand it.

Locate "Microsoft" and click on the triangle next to it to expand it.



Now, in the right window pane, locate Windows Mail.

Click on it.



In the left window pane, scroll upward till you see "Local Disk (C:)"



Now, in the right window pane, hold them left mouse button down on the

Windows Mail folder.

Drag it to the "Local Disk (C:)" and release the mouse button.

Select MOVE Here.......



Now, this may take a bit to get done, depending upon how much mail is there.

Give it time.



Now, when it's done, create a new folder name Windows Mail to replace the

moved one in the

C:\Users\<account name>\AppData\Local\Microsoft folder.



Now start Windows Mail.

It will be empty but that's no biggie.



Create a couple of folders in Windows Mail and name them Old Mail, Old

Sent.

Click on the Old Mail folder to open it.





Resize Windows Mail so you can see both Windows Explorer and Windows Mail.



In the Windows Mail folder you will see a Local Folders folder, click the

triangle to expand it.



Locate the Inbox folder.

In this folder you will see a lot of .eml files. These are the old emails.

Drag and drop ONLY the .eml files to the Old Mail folder in Windows Mail.



Do similar for Sent Items to the Old Sent folder.



Now, see if Windows Mail works for you.
 
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