Help! I can't access my contacts folder in Outlook 2007

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Greetings -

I recently upgraded to Vista and to Outlook 2007, from XP and Outlook 2003.
My first conversion was from XP to Vista - and I lost access to my contact
folder then. I thought that when I upgraded from Outlook 2003 to 2007, I
would get access back, but I didnt'.

Now I can't access my Contacts. The problem seems to be that when I right
click on the properties of my contact folder, and then try to click on the
"Show this folder as an address book" it is grayed out. I've tried to go
into the Tools - Address Book - and add an Address Book, but it says I
already have an Outlook Address Book and won't let me add another.

I can't access all of my distribution lists and addresses, and I can't
create a new Address Book to replace it.

Any ideas?
 
Sounds like you need to create a new mail profile as yours probably did not survive the upgrades. Control Panel->MAil Icon->Profiles->New. Do not copy the old profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Rog asked:

| Greetings -
|
| I recently upgraded to Vista and to Outlook 2007, from XP and Outlook
| 2003. My first conversion was from XP to Vista - and I lost access to
| my contact folder then. I thought that when I upgraded from Outlook
| 2003 to 2007, I would get access back, but I didnt'.
|
| Now I can't access my Contacts. The problem seems to be that when I
| right click on the properties of my contact folder, and then try to
| click on the "Show this folder as an address book" it is grayed out.
| I've tried to go into the Tools - Address Book - and add an Address
| Book, but it says I already have an Outlook Address Book and won't
| let me add another.
|
| I can't access all of my distribution lists and addresses, and I can't
| create a new Address Book to replace it.
|
| Any ideas?
 
Answers to this problem have been posted many times. You've provided no
information that would permit anyone to address your specific situation.
Read the posts in this group.
 
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