HELP I am trying to download a newer version of windows xp

  • Thread starter Thread starter blueeyedbandit
  • Start date Start date
B

blueeyedbandit

I bought the office home and student 2007 last nite and I have been trying
for hours to get this download complete. I am not sure what I am doing
wrong? Can someone please help.
 
blueeyedbandit said:
I bought the office home and student 2007 last nite and I have been trying
for hours to get this download complete. I am not sure what I am doing
wrong? Can someone please help.
Click to expand...

You may not be doing anything wrong, we can't say by the limited information you
provided. If it's a very large file and you don't have a fast connection, it could
take hours to download.

If the download gets interrupted or stops for any reason, you should be able to
restart the download and it should pick up where it left off. This can be a real
PITA and also wind up taking hours.

Try contacting MS Support via Phone or email to see if they can help resolve the
issue, pending you don't have a slow connection.
Email and Phone support:
http://support.microsoft.com/oas/default.aspx?ln=en-us&c1=505&x=23&y=11&prid=10182&gprid=422226

MS Office email support:
http://buy1.trymicrosoftoffice.com/buyus/contactus.aspx?culture=en-US

--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
Downloading a newer version of Windows XP?????

message
: : >I bought the office home and student 2007 last nite and I have been
trying
: > for hours to get this download complete. I am not sure what I am doing
: > wrong? Can someone please help.
:
: You may not be doing anything wrong, we can't say by the limited
information you
: provided. If it's a very large file and you don't have a fast connection,
it could
: take hours to download.
:
: If the download gets interrupted or stops for any reason, you should be
able to
: restart the download and it should pick up where it left off. This can be
a real
: PITA and also wind up taking hours.
:
: Try contacting MS Support via Phone or email to see if they can help
resolve the
: issue, pending you don't have a slow connection.
: Email and Phone support:
:
http://support.microsoft.com/oas/default.aspx?ln=en-us&c1=505&x=23&y=11&prid=10182&gprid=422226
:
: MS Office email support:
: http://buy1.trymicrosoftoffice.com/buyus/contactus.aspx?culture=en-US
:
: --
:
:
: Brian A. Sesko { MS MVP_Windows Desktop User Experience }
: Conflicts start where information lacks.
: http://basconotw.mvps.org/
:
: Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
: How to ask a question: http://support.microsoft.com/kb/555375
:
:
 
I bought the office home and student 2007 last nite and I have been trying
for hours to get this download complete. I am not sure what I am doing
wrong? Can someone please help.
Click to expand...



Sorry, I don't understand this at all.

1. You can't (legally) download any version of Windows XP, newer or
not. It's commercial software, for sale, and is not legally available
for download.

2. Do you perhaps mean that you are trying to download a Windows XP
*Service Pack*?

3. Whatever you are trying to download, what does it have to do with
"office home and student 2007"?

Answer the questions above, and also tell us what "I have been trying
for hours to get this download complete" means. What happens when you
try? If you get an error message, please quote it verbatim.
 
in message
I bought the office home and student 2007 last nite and I have been
trying
for hours to get this download complete. I am not sure what I am
doing
wrong? Can someone please help.
Click to expand...


- From just WHERE are you trying to download a copy of Microsoft's
operating system?
- What is the URL for the download site?
- From WHERE did you buy the downloadable copy of Windows?
- Do you have an MSDN subscription?
 
VanguardLH said:
in message




- From just WHERE are you trying to download a copy of Microsoft's
operating system?
- What is the URL for the download site?
- From WHERE did you buy the downloadable copy of Windows?
- Do you have an MSDN subscription?
Click to expand...

It seems that almost everyone misread or misunderstood this poor chap's
post! The guy said:

I bought the *office home and student 2007* last nite and I have been
trying for hours to get this download complete, he didn't say anything
about Windows operating systems.

http://office.microsoft.com/en-us/suites/FX101674081033.aspx

It can be bought online at other places too.

John
 
in message
It seems that almost everyone misread or misunderstood this poor
chap's post! The guy said:

I bought the *office home and student 2007* last nite and I have
been trying for hours to get this download complete, he didn't say
anything about Windows operating systems.
Click to expand...

Read the Subject header again. This user doesn't have a clue if he
purchased Windows XP (as per his Subject) or Office 2007. Based on
the Subject and body, no one, even you, can say for sure WHAT he
bought. No one misread his post as they can choose whichever of the
*2* product that he said he bought.

Considering the contradictory mention of 2 different products, this
user should probably contact from whomever he attempting to download
whatever is the software. Hell, it might not even be Windows XP or
Office 2007 but something else.
 
I agree that the header is somewhat confusing but it appears, from the rest
of the body text, that we are talking about Office 2007.


--
--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
It appears that the heading of your post has caused some confusion. Your
main body text refers to Office 2007 which 'isn't' windows xp it is
separate application that runs on windows xp. I gather you are having
problems but you don't give any details of what the problems are. The Office
application is quite large and, if you are using a slow connection, can take
many hours to download, especially when using Internet Explorer. Can we
first find out what the problems are and the we can probably advise better.
For example: Is the download not completing? Are you getting any error
messages? Are you actually using Internet Explorer to download? (Obviously
Internet Explorer doesn't have facilitates to continue a download if it is
interrupted in which case you would have to start all over again.) There are
freeware download managers that can help, but we can advise on those when we
have more information.

--
--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
It seems that almost everyone misread or misunderstood this poor chap's
post! The guy said:

I bought the *office home and student 2007* last nite and I have been
trying for hours to get this download complete, he didn't say anything
about Windows operating systems.
Click to expand...


Yes, he did. His subject line is "HELP I am trying to download a newer
version of windows xp."

His subject line and the body of his message contradict each other,
which is why I asked him for an clarification of what he's trying to
do.
 
blueeyedbandit said:
I bought the office home and student 2007 last nite and I have been
trying for hours to get this download complete. I am not sure what
I am doing wrong? Can someone please help.
Click to expand...

You seem to have made a mistake in your subject line in comparison to the body of your message.

You state, "download a newer version of windows xp" in your subject line.
Then you go and mention the, "office home and student 2007" in the message body.

Which is it?

I would guess at it being the latter for several reasons - but we won't go into those.

Going strictly by my assumption that your entire post is about obtaining a copy of Microsoft Office 2007 from the Internet legitimately - for example - from here:
http://www.windowsmarketplace.com/content.aspx?ctId=391&tabid=1&WT.mc_id=0207_09

More specifically in your case:
http://www.windowsmarketplace.com/details.aspx?view=info&itemid=3394360

Did you look through the online help and/or contact them?
http://digitallocker.windowsmarketplace.com/help.aspx

Beyond that - not knowing what type of internet connection you have - we are at a disadvantage. It may be normal for a download this size fo you to take hours to get it. It may not. Help us help you by giving us as much information about your system and how it connects to the internet as plausible and relevant to this situation.
 
John said:
It seems that almost everyone misread or misunderstood this poor chap's
post! The guy said:
Click to expand...

Not so! Read the subject line. The reference to Office 2007 is
understood to be the reason (valid or not) the OP wants a newer version
of Windows XP. Surely, if the OP were having trouble with Office 2007,
he/she wouldn't have assigned so inaccurate a topic line.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
VanguardLH said:
Read the Subject header again. This user doesn't have a clue if he
purchased Windows XP (as per his Subject) or Office 2007. Based on the
Subject and body, no one, even you, can say for sure WHAT he bought. No
one misread his post as they can choose whichever of the *2* product
that he said he bought.

Considering the contradictory mention of 2 different products, this user
should probably contact from whomever he attempting to download whatever
is the software. Hell, it might not even be Windows XP or Office 2007
but something else.
Click to expand...

LOL. Now I remember why I first passed on the post! On following the
thread and reading the replies I forgot about the Subject being
different than the body.

John
 
blueeyedbandit said:
I bought the office home and student 2007 last nite and I have been trying
for hours to get this download complete. I am not sure what I am doing
wrong? Can someone please help.
Click to expand...

Also from:
http://www.windowsmarketplace.com/content.aspx?ctId=374&tabid=1

Scroll down to under the list heading "Downloading Software" and click on "I am
having problems downloading my purchase." to expand and view the proposed options.

--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
John John said:
LOL. Now I remember why I first passed on the post! On following
the thread and reading the replies I forgot about the Subject being
different than the body.

John
Click to expand...


Your Subject: Need help measuring max amperage load of car battery.
Your Body: Need to remove rust stains from shirt with metal
buttons.
My Reaction: HUH?

;-))
 
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