Help--How to report an issue to Microsoft

  • Thread starter Thread starter bh
  • Start date Start date
B

bh

I have a vb.net 2003 front-end, which is a crystal report (8.5)
viewer/generator. When trying to export the crystal report to excel
spreadsheets, today, which has always been successful, up until this week,
the following error is generated:

Crystal Report Windows Forms Viewer:
Error in file (myreport.rpt): Error detected by export dll

My only guess is that a windows-update (we've had 2 this week) did something
to affect the built-in export feature of the viewer. How can I report this
to Microsoft?

Before anyone asks the questions, we have tested this on multiple reports
from multiple front-ends, and restored backup copies of reports for testing
this error, and it's still showing up...

Thanks in advance.

bh
 
You have some possibilities,

As you have an MSDN subscription logon to that and than go to a managed
Newsgroup using the WebNewsreader on MSDN. A MSFT should help you then in
two Americain workingdays.

If you don't have a subscribtion you can call your local microsoft office.
(addresses on the microsoft website)

As thirth you can try
http://connect.microsoft.com/

Be aware that this latter one has not a quick answering mechanisme.

Cor
 
Back
Top