On the print spooler service, yes I did, but that did not work. I am ready to try
your next suggestion now. Hope that works. Thank you so much to put up with me.
(It is getting complicated now).
: Hi,
:
: On the print spooler service, did you set the first failure to restart the
: service as I mentioned earlier?
:
: We can try to add it as a local printer by creating a port. From the
: Printers folder, click add printer, then select local. Use the option to
: create a port, then switch it to TCP/IP, click next. Set the device type to
: TCP, now type in the \\computername in the host field and call the port
: something like hp printer. Leave the query line checked, click next and wait
: while it's detected. See if this allows it to connect.
:
: --
: Best of Luck,
:
: Rick Rogers, aka "Nutcase" - Microsoft MVP
:
: Windows help -
www.rickrogers.org
: My thoughts
http://rick-mvp.blogspot.com
:
: : > Just did as you listed. But this is what I get -
: >
: > "Windows Printer Installation" page, says
: >
: > Connecting to HPLJ-1022 on xxxx"
: >
: > Then displays -
: >
: > "Connect to printer" page, says
: >
: > "Windows cannot connect to the printer. The local print spooler service is
: > not running. Please restart the spooler or restart the machine."
: >
: >
: > What next ? Is it time to give up ?
: >
: >
: >
: > : >> Hi,
: >>
: >> Try this instead:
: >>
: >>> Click Start
: >>> Click Control Panel
: >>> Click Printer in "Hardware and Sound" group
: >>> Click File
: >>> Click Add Printer, and the "Add Printer" page shows up
: >>> Click "Add a network, wireless or Bluetooth printer"
: >>>
: >>> I find all the available printers
: >>> I select one of them, then click Next
: >>
: >> Don't select one, instead click the option at the bottom to connect to a
: >> printer not listed. Then choose to "select a shared printer by name" and
: >> type in the path as \\<computer_name>\<printer_name>, then finish.
: >>
: >> --
: >> Best of Luck,
: >>
: >> Rick Rogers, aka "Nutcase" - Microsoft MVP
: >>
: >> Windows help -
www.rickrogers.org
: >> My thoughts
http://rick-mvp.blogspot.com
: >>
: >> : >>> steps to connect to one of the printer
: >>>
: >>> It says "Connecting to HPLJ-1020 on xxxx"
: >>>
: >>> After a minute of time, I get
: >>> "Spooler SubSystem App stopped working and was closed"
: >>> "A problem caused the application to stop working correctly.
: >>> Windows will notify you if a solution is available".
: >>>
: >>> I have no choice but to "Close" it.
: >>>
: >>> Hope I have described the steps clearly.
: >>> Thanks for helping me.
: >>>
: >>>
: >>> : >>>> Hi,
: >>>>
: >>>> Can you describe the steps you are using to connect to the printer?
: >>>>
: >>>> --
: >>>> Best of Luck,
: >>>>
: >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
: >>>>
: >>>> Windows help -
www.rickrogers.org
: >>>> My thoughts
http://rick-mvp.blogspot.com
: >>>>
: >>>> : >>>>>I have just gone through as you described below for the Laptop.
: >>>>>(Of-course, Print Spooler output was slightly different in WinXP
: >>>>>machines. I did not change anything in the XP machines, since my Laptop
: >>>>>only is miss-behaving). I thought may be something is not properly
: >>>>>working in XP machines.
: >>>>>
: >>>>> I am using HP LaserJet 1020 printer and HP driver downloaded from HP
: >>>>> web-page just a few days ago.
: >>>>>
: >>>>> I am somewhat........ Well, what next?
: >>>>>
: >>>>> Help
: >>>>>
: >>>>> : >>>>>> Hi,
: >>>>>>
: >>>>>> You should only be working on the Vista machine, you already know the
: >>>>>> others are working. On the laptop, click start and type CMD. Right
: >>>>>> click the entry in the start menu and select 'run as administrator'.
: >>>>>> From the prompt, run "net start spooler". You should see a message
: >>>>>> that it has already been started. If this is the case, then problem
: >>>>>> is not with the print spooler service, but rather with the printer
: >>>>>> driver being installed. Are you using one from the manufacturer?
: >>>>>>
: >>>>>> --
: >>>>>> Best of Luck,
: >>>>>>
: >>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
: >>>>>>
: >>>>>> Windows help -
www.rickrogers.org
: >>>>>> My thoughts
http://rick-mvp.blogspot.com
: >>>>>>
: >>>>>> : >>>>>>>I have gone through and set "services.msc" on each PC with printers,
: >>>>>>>that are running either XP Pro or Vista, but still I am unable to
: >>>>>>>connect the printers from the Laptop running with Vista (this laptop
: >>>>>>>used to run XP Pro, and had no trouble to print using other PC's
: >>>>>>>printers). Do I need to do something else ?
: >>>>>>>
: >>>>>>> Any help will be highly appreciated.
: >>>>>>>
: >>>>>>>
: >>>>>>> : >>>>>>>> Hi,
: >>>>>>>>
: >>>>>>>> Click start, type services.msc and hit <enter>. Scroll down to the
: >>>>>>>> Print Spooler service and single click on it. Options to start,
: >>>>>>>> stop, or restart it will be on the left. If that fails to aid in
: >>>>>>>> getting the printer added, double click the service and go to the
: >>>>>>>> recovery tab. Set the first failure action to restart the service,
: >>>>>>>> and on the general tab make sure the startup type is set to
: >>>>>>>> automatic.
: >>>>>>>>
: >>>>>>>> --
: >>>>>>>> Best of Luck,
: >>>>>>>>
: >>>>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
: >>>>>>>>
: >>>>>>>> Windows help -
www.rickrogers.org
: >>>>>>>> My thoughts
http://rick-mvp.blogspot.com
: >>>>>>>>
: >>>>>>>> : >>>>>>>>> Our home network runs with three PCs, all with XP Pro. The home
: >>>>>>>>> server has a common HP LaserJet 1022 printer. I have no problem to
: >>>>>>>>> print from other PCs, except the new Laptop, which runs on Windows
: >>>>>>>>> Vista Home Premium. I was able to setup the network, to transfer
: >>>>>>>>> files from the Laptop to other PCs, but having problem to access
: >>>>>>>>> the network printer from the Laptop Vista operating system.
: >>>>>>>>>
: >>>>>>>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
: >>>>>>>>> "Windows cannot connect to the printer. The local print spooler
: >>>>>>>>> service is not running. Please restart the spooler or restart the
: >>>>>>>>> machine."
: >>>>>>>>>
: >>>>>>>>> I am not familiar how to start or set the spooler service on the
: >>>>>>>>> Laptop running Vista or Home Server PC, running XP Pro.
: >>>>>>>>>
: >>>>>>>>> Any help will be highly appreciated.
: >>>>>>>>>
: >>>>>>>>
: >>>>>>>
: >>>>>>
: >>>>>
: >>>>
: >>
:
