help help --- please!

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G

Guest

windows xp loads, when i click user the page stats tp load then computer shuts down. i can get in safe mode but can not display my restore points, they are there just wont display. have norton system works, and it seem as though when its trying to load running programg the comp. shuts down and goes into reboot mode??? please hel
 
ricky said:
windows xp loads, when i click user the page stats tp load then
computer shuts down. i can get in safe mode but can not display my
restore points, they are there just wont display. have norton system
works, and it seem as though when its trying to load running programg
the comp. shuts down and goes into reboot mode??? please helpI don't know about yours but when I boot to safe mode my XP Pro gives
me the option to continue to safe mode or restore to a previous point.
 
help...help what....
don't ya' know how to create a descriptive header....
have your little sister help ya...
I'm quite sure she could do better than "Help"....
 
Ricky,

See if this information helps:

Before you do all this though, can you boot in safe mode? Press Ctrl
+Alt + Del when windows is loading and choose safe mode, this will
load windows with a minimum of drivers. Try to undo any changes you
did prior to this happening (installing software or hardware)

308041 Resources for Troubleshooting Startup Problems in Windows XP
http://support.microsoft.com/?id=308041

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows
XP
http://support.microsoft.com/?id=316434

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows
XP
http://support.microsoft.com/?id=315341

Repairing Windows XP:
http://www.webtree.ca/windowsxp/repair_xp.htm
http://support.microsoft.com/?id=315341

329198 When to Reinstall Windows XP Service Pack 1
http://support.microsoft.com/?id=329198
 
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