ASH,
Windows 2000 will not open any help files. HELP!!!
Here are some things to try:
1) Make sure that you have the latest versions of the HTML Help viewer
components installed by applying Microsoft Critical Update 811630,
which is available from here:
http://support.microsoft.com/?kbid=811630
2) Use MJ's Help Diagnostics to check that all the help viewer
components are properly installed and registered.
http://helpware.net/downloads/index.htm
(The only section of the MJ's Help Report that is relevant to your
problem is the one headed "HTML Help Run-time Components".)
3) Delete or rename the file hh.dat, which you should find in this
subdirectory:
\Documents and Settings\%username%\Application Data\Microsoft\HTML
Help
The hh.dat file stores user-specific information on all the HTML Help
files on your system (favourite topics, changes that you've made to
the size and position of the help window, etc.), and can cause the
files to misbehave if it has somehow been corrupted. Windows will
create a new version of hh.dat when you next open any .chm file.
4) Empty your Temporary Internet Files (TIF) directory. A full TIF
directory can cause HTML Help files to misbehave.
