Help files will not open

  • Thread starter Thread starter JRozak
  • Start date Start date
J

JRozak

Hi-
None of my help files (*.chm) will open when I double
click on them. Anyone know how to fix this? Thanks -JR
 
JRozak said:
Hi-
None of my help files (*.chm) will open when I double
click on them. Anyone know how to fix this? Thanks -JR
Click to expand...

Shift+right-click on one of the CHM files, select "Open With",
then browse and select \winnt\system32\winhlp32.exe. If
that doesn't work then you need to update. What Service
Pack do you have installed?

Rick
 
JRozak said:
Hi-
None of my help files (*.chm) will open when I double
click on them. Anyone know how to fix this? Thanks -JR
Click to expand...

Shift+right-click on one of the CHM files, select "Open With",
then browse and select \winnt\system32\winhlp32.exe. If
that doesn't work then you need to update. What Service
Pack do you have installed?

Rick
 
In said:
Shift+right-click on one of the CHM files, select "Open With",
then browse and select \winnt\system32\winhlp32.exe. If
that doesn't work then you need to update. What Service
Pack do you have installed?
Click to expand...

..CHM files notrmally are opend by hh.exe
C:\TEMP>assoc .chm
.chm=chm.file
C:\TEMP>ftype chm.file
chm.file="C:\WINNT\hh.exe" %1
winhelp32 does old-stype .hlp files.

worth a try to c:\HH path\file.chm
But it may be something else involving ActiveX and registry.
 
In said:
Shift+right-click on one of the CHM files, select "Open With",
then browse and select \winnt\system32\winhlp32.exe. If
that doesn't work then you need to update. What Service
Pack do you have installed?
Click to expand...

..CHM files notrmally are opend by hh.exe
C:\TEMP>assoc .chm
.chm=chm.file
C:\TEMP>ftype chm.file
chm.file="C:\WINNT\hh.exe" %1
winhelp32 does old-stype .hlp files.

worth a try to c:\HH path\file.chm
But it may be something else involving ActiveX and registry.
 
Mark V said:
.CHM files notrmally are opend by hh.exe
C:\TEMP>assoc .chm
.chm=chm.file
C:\TEMP>ftype chm.file
chm.file="C:\WINNT\hh.exe" %1
winhelp32 does old-stype .hlp files.

worth a try to c:\HH path\file.chm
But it may be something else involving ActiveX and registry.
Click to expand...

Yes I knew that. Honest.. :-)

Right-click/Open With/browse to \winnt\hh.exe

or

Explorer/Tools/Folder Options/File Types/scroll to CHM/
Advanced/Edit/for the "open" command put

"C:\WINNT\hh.exe" %1

Rick
 
Mark V said:
.CHM files notrmally are opend by hh.exe
C:\TEMP>assoc .chm
.chm=chm.file
C:\TEMP>ftype chm.file
chm.file="C:\WINNT\hh.exe" %1
winhelp32 does old-stype .hlp files.

worth a try to c:\HH path\file.chm
But it may be something else involving ActiveX and registry.
Click to expand...

Yes I knew that. Honest.. :-)

Right-click/Open With/browse to \winnt\hh.exe

or

Explorer/Tools/Folder Options/File Types/scroll to CHM/
Advanced/Edit/for the "open" command put

"C:\WINNT\hh.exe" %1

Rick
 
JR,
None of my help files (*.chm) will open when I double
click on them.
Click to expand...

Here are some things to try:

1) Use MJ's Help Diagnostics to check that all the components used to
display HTML Help files are properly installed and registered.

http://helpware.net/downloads/index.htm#MJs

(The only section of the MJ's Help Report that is relevant to your
problem is the one headed "HTML Help Run-time Components".)

2) Use Microsoft Critical Update 811630 to upgrade the HTML Help
viewer components. This is available from here:

http://support.microsoft.com/?kbid=811630

3) Delete the file hh.dat, which you should find in this directory:

\Documents and Settings\%username%\Application Data\Microsoft\HTML
Help

The hh.dat file stores user-specific information on all the HTML Help
files on your system (favourite topics, changes that you've made to
the size and position of a help window, etc.), and can cause the files
to misbehave if it has somehow been corrupted. Windows will create a
new version of hh.dat when you next open any .chm file.

4) Empty your Temporary Internet Files directory. A full TIF directory
can cause HTML Help files to misbehave.
 
JR,
None of my help files (*.chm) will open when I double
click on them.
Click to expand...

Here are some things to try:

1) Use MJ's Help Diagnostics to check that all the components used to
display HTML Help files are properly installed and registered.

http://helpware.net/downloads/index.htm#MJs

(The only section of the MJ's Help Report that is relevant to your
problem is the one headed "HTML Help Run-time Components".)

2) Use Microsoft Critical Update 811630 to upgrade the HTML Help
viewer components. This is available from here:

http://support.microsoft.com/?kbid=811630

3) Delete the file hh.dat, which you should find in this directory:

\Documents and Settings\%username%\Application Data\Microsoft\HTML
Help

The hh.dat file stores user-specific information on all the HTML Help
files on your system (favourite topics, changes that you've made to
the size and position of a help window, etc.), and can cause the files
to misbehave if it has somehow been corrupted. Windows will create a
new version of hh.dat when you next open any .chm file.

4) Empty your Temporary Internet Files directory. A full TIF directory
can cause HTML Help files to misbehave.
 
Back
Top