Hello,
Thanks for your response!
At this point, to narrow down the issue I suggest you perform the following
methods and check the issue.
1. Uninstall all the antivirus/firewall applications.
2. Uninstall all the Canon products from the computer.
It the issue persist please test the issue in Safe Mode with Networking.
What is the result?
Safe Mode loads a minimally protected-mode configuration, disabling Windows
device drivers and using the standard VGA display adapter.
1. Restart your computer and start pressing the F8 key on your keyboard. On
a computer that is configured for booting to multiple operating systems,
you can press the F8 key when you see the Boot Menu.
2. In "Windows Advanced Option Menu", use the arrow keys to select Safe
Mode with Networking, and then press ENTER.
3. If you are running other operating systems on the computer, click
Microsoft Windows on the list that is displayed and then press ENTER.
Hope the information helps.
Best Regards,
Jason Tan
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Nancy" <
[email protected]>
| References: <#
[email protected]>
<
[email protected]>
| Subject: Re: HELP!...Explorer caused gen protection fault in module
CJSPL6H.DLL
| Date: Thu, 22 Dec 2005 00:11:05 -0500
| Lines: 97
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
| Message-ID: <
[email protected]>
| Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| NNTP-Posting-Host: 54-180.119-70.tampabay.res.rr.com 70.119.180.54
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.inetexplorer.ie6.browser:350884
| X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
|
| I did a search for the file and it's description is a "Canon BJ Metafile
| Spooler"
| I just bought a new Canon Pixma MP780 (multifunction printer). I can't
| remove
| the application as I would have no printer.
|
| Why would Canon have a file that would cause this type of problem?
| Thanks!
|
| | > Hello,
| >
| > Thanks for posting!
| >
| > Based on my research the issue is likely caused by the CJSPL6H.DLL.
| > However, I cannot find any information related to CJSPL6H.DLL. I suggest
| > you find the file CJSPL6H.DLL and check what program it is related to.
| > Remove the application and verify if the issue can be solved.
| >
| > If the issue persists please provide me with an error message
screenshot.
| >
| > Taking a screen shot
| > -------------------
| >
| > 1. Press the Pr Scrn key once on the keyboard when the error message
| > appears.
| > 2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then
| > Click OK.
| > 3. Use Ctrl + V to paste the screenshot to the canvas.
| > 4. From the File menu, go to Save and save it as a JPG file.
| > 5. Send the JPG file as an attachment to (e-mail address removed)
| >
| > More information for your reference:
| >
| > 261156 General Protection Fault in Module Gdi.exe Printing from Internet
| > Explorer
| >
http://support.microsoft.com/default.aspx?scid=kb;EN-US;261156
| >
| > 298098 Error Message: Explorer Caused an Invalid Page Fault in Module
| > Mshtml.dll at 015f:70cbb044
| >
http://support.microsoft.com/default.aspx?scid=kb;EN-US;298098
| >
| > 235618 General Protection Fault in Module Dibeng.dll
| >
http://support.microsoft.com/default.aspx?scid=kb;EN-US;235618
| >
| > Hope the information helps.
| >
| > Best Regards,
| >
| > Jason Tan
| >
| > Microsoft Online Partner Support
| > Get Secure! -
www.microsoft.com/security
| >
| > =====================================================
| >
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| >
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| >
| > --------------------
| > | From: "Nancy" <
[email protected]>
| > | Subject: HELP!...Explorer caused gen protection fault in module
| > CJSPL6H.DLL
| > | Date: Mon, 19 Dec 2005 22:06:15 -0500
| > | Lines: 9
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
| > | Message-ID: <#
[email protected]>
| > | Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| > | NNTP-Posting-Host: 54-180.119-70.tampabay.res.rr.com 70.119.180.54
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl
| > microsoft.public.windows.inetexplorer.ie6.browser:350646
| > | X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
| > |
| > | Error detail when IE wants to close down and I click on close. This
| > happens
| > | when I try to print a page. The first page printed ok, but then this
| > | started happening
| > | when I wanted to printer another displayed page.
| > | "Internet Explorer caused a general protection fault in module
| CJSPL6H.DLL
| > | at 0002:000066dc"
| > | Thanks in advance for the help!
| > |
| > |
| > |
| >
|
|
|
