Help... event viewer errors

  • Thread starter Thread starter AnotherXP-Pro User
  • Start date Start date
A

AnotherXP-Pro User

Hi,

I recently purchased a new system (spec below) since that time I have
received periodic crashes. Innitially I thought my RAM was to blame so
ran memtest but as far as that program is concerned everything is fine.

I then thought I perhaps had a dodgy processor, but that doesn't seem to
be the case either after testing with IIRC Sandra. Then I found I had a
problem with my (unused) dialup modem not being detected, so updated the
driver for that and now it is. However, I still receive crashes.

I have checked the Event Viewer
http://img360.imageshack.us/my.php?image=dcomerror0nz.jpg and have
noticed a lot of "DCOM" errors and so undertook a Windows Update in a
bid to solve the problem. Unfortunately, it doesn't seem to have solved
anything.

When I switch the view to EventViewer\Application. I see this error
http://img9.imageshack.us/my.php?image=eventid46099os.jpg Which is
something that occurs all too randomly. If I click on the url inside of
the box, it gives me the usual Microsoft "wisdom" of, "they don't know".

Googling the content of the error dialogue
"d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp." turns up a
whole host of problems, some specific to software I don't use. Others to
SP2 changes not to mention problems with NIC drivers. If the search
results are to be believed, it's an error call that Microsoft have
applied to anything that goes wrong with their OS.

Though I am hoping someone here may have a better idea?

My system setup is like this:

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard
CPU Type DualCore AMD Athlon 64 X2, 2200 MHz (11 x 200) 4400+
Motherboard Name Asus A8N-SLI Deluxe (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4
DDR DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce4 SLI, AMD Hammer
System Memory 1024 MB (PC3200 DDR SDRAM)
BIOS Type Award (06/02/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce 7800 GTX (256 MB)
3D Accelerator nVIDIA GeForce 7800 GTX
Monitor Dell 2405FPW (Digital) [24" LCD] (M67545850F0S)

Multimedia
Audio Adapter Creative SB0350 Audigy 2 ZS Sound Card

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive USB 2.0 Storage Device USB Device (74 GB, USB)
Disk Drive Maxtor 6L300S0 (300 GB, 7200 RPM, SATA)
Disk Drive ST3120827AS (120 GB, 7200 RPM, SATA)
Optical Drive SONY DVD RW DW-Q28A
SMART Hard Disks Status OK

Partitions
C: (NTFS) 281678 MB (239076 MB free)
E: (NTFS) 114463 MB (9871 MB free)
F: (NTFS) 76316 MB (34533 MB free)
Total Size 461.4 GB (276.8 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet
Controller (192.168.1.100)
Network Adapter NVIDIA nForce Networking Controller - Packet Scheduler
Miniport
Modem PCI SoftV92 Speakerphone Modem

Peripherals
Printer Canon PIXMA iP5000
Printer Fax
Printer Microsoft Office Document Image Writer
USB1 Controller nVIDIA MCP04 - OHCI USB Controller
USB2 Controller nVIDIA MCP04 - EHCI USB 2.0 Controller
USB Device USB Mass Storage Device

In a bid to solve this, I started considering my options. So I checked
my drivers. As far as windows was concerned, I was using the most upto
date ones. However, (Half Life 2) Steam kept giving me a warning about
my current drivers being out of date. So heeded the warning this time
and have moved too:

"Installed Drivers nv4_disp (6.14.10.7801 - nVIDIA ForceWare 78.01)" or
filename: "78.01_winxp2k_international_whql.exe"

At which point I thought I would check the EventViewer, then received
this: http://img357.imageshack.us/my.php?image=awtf013wy.jpg
and this:
http://img82.imageshack.us/my.php?image=awtf022je.jpg

More DCOM errors this time as soon as I boot up.

Can I assume from this that it is the video card driver? If so, what can
I do? As obviously I need a video card driver...

Since updating this driver, I now receive a variety of additional
errors, including the DCOM error:
http://img206.imageshack.us/my.php?image=latest012qz.jpg
and here:
http://img206.imageshack.us/my.php?image=latest024rt.jpg

I am at a total loss. I feel as though I am chasing my tail presently
and as a subsequence getting absolutely nowhere.

Can anyone offer any opinions on what the problem is and how I can go
about solving it? Or if I have landed in the wrong group, can you advise
me where to turn for advice.

Many thanks!
 
How to disable DCOM support in Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;825750

DCOM Windows XP Do You Need It?
[[Virtually no-one needs it, wants it or uses it! ]]
http://www.updatexp.com/dcom-windows-xp.html

You do not need to make screen dumps, you can copy and paste the details of
any event to clipboard.

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Also click on:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Event Viewer overview
http://www.microsoft.com/resources/.../xp/all/proddocs/en-us/event_overview_01.mspx

You can track these down yourself. You need to have the Event ID & the
Event Source.

To view Windows XP Events and Errors, type the Source (for example, Print)
and/or the Event code (for example, 20) into the ID field, then click the Go
button. Source and Event codes may be found in the Event Viewer logs.

Windows XP Home/Professional Events and Errors
http://www.microsoft.com/technet/su...ows Operating System&MajorMinor=5.1&LCID=1033

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
AnotherXP-Pro User said:
Hi,

I recently purchased a new system (spec below) since that time I have
received periodic crashes. Innitially I thought my RAM was to blame so
ran memtest but as far as that program is concerned everything is fine.

I then thought I perhaps had a dodgy processor, but that doesn't seem to
be the case either after testing with IIRC Sandra. Then I found I had a
problem with my (unused) dialup modem not being detected, so updated the
driver for that and now it is. However, I still receive crashes.

I have checked the Event Viewer
http://img360.imageshack.us/my.php?image=dcomerror0nz.jpg and have
noticed a lot of "DCOM" errors and so undertook a Windows Update in a
bid to solve the problem. Unfortunately, it doesn't seem to have solved
anything.

When I switch the view to EventViewer\Application. I see this error
http://img9.imageshack.us/my.php?image=eventid46099os.jpg Which is
something that occurs all too randomly. If I click on the url inside of
the box, it gives me the usual Microsoft "wisdom" of, "they don't know".

Googling the content of the error dialogue
"d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp." turns up a
whole host of problems, some specific to software I don't use. Others to
SP2 changes not to mention problems with NIC drivers. If the search
results are to be believed, it's an error call that Microsoft have
applied to anything that goes wrong with their OS.

Though I am hoping someone here may have a better idea?

My system setup is like this:

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard
CPU Type DualCore AMD Athlon 64 X2, 2200 MHz (11 x 200) 4400+
Motherboard Name Asus A8N-SLI Deluxe (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4
DDR DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce4 SLI, AMD Hammer
System Memory 1024 MB (PC3200 DDR SDRAM)
BIOS Type Award (06/02/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce 7800 GTX (256 MB)
3D Accelerator nVIDIA GeForce 7800 GTX
Monitor Dell 2405FPW (Digital) [24" LCD] (M67545850F0S)

Multimedia
Audio Adapter Creative SB0350 Audigy 2 ZS Sound Card

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive USB 2.0 Storage Device USB Device (74 GB, USB)
Disk Drive Maxtor 6L300S0 (300 GB, 7200 RPM, SATA)
Disk Drive ST3120827AS (120 GB, 7200 RPM, SATA)
Optical Drive SONY DVD RW DW-Q28A
SMART Hard Disks Status OK

Partitions
C: (NTFS) 281678 MB (239076 MB free)
E: (NTFS) 114463 MB (9871 MB free)
F: (NTFS) 76316 MB (34533 MB free)
Total Size 461.4 GB (276.8 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet
Controller (192.168.1.100)
Network Adapter NVIDIA nForce Networking Controller - Packet Scheduler
Miniport
Modem PCI SoftV92 Speakerphone Modem

Peripherals
Printer Canon PIXMA iP5000
Printer Fax
Printer Microsoft Office Document Image Writer
USB1 Controller nVIDIA MCP04 - OHCI USB Controller
USB2 Controller nVIDIA MCP04 - EHCI USB 2.0 Controller
USB Device USB Mass Storage Device

In a bid to solve this, I started considering my options. So I checked
my drivers. As far as windows was concerned, I was using the most upto
date ones. However, (Half Life 2) Steam kept giving me a warning about
my current drivers being out of date. So heeded the warning this time
and have moved too:

"Installed Drivers nv4_disp (6.14.10.7801 - nVIDIA ForceWare 78.01)" or
filename: "78.01_winxp2k_international_whql.exe"

At which point I thought I would check the EventViewer, then received
this: http://img357.imageshack.us/my.php?image=awtf013wy.jpg
and this:
http://img82.imageshack.us/my.php?image=awtf022je.jpg

More DCOM errors this time as soon as I boot up.

Can I assume from this that it is the video card driver? If so, what can
I do? As obviously I need a video card driver...

Since updating this driver, I now receive a variety of additional
errors, including the DCOM error:
http://img206.imageshack.us/my.php?image=latest012qz.jpg
and here:
http://img206.imageshack.us/my.php?image=latest024rt.jpg

I am at a total loss. I feel as though I am chasing my tail presently
and as a subsequence getting absolutely nowhere.

Can anyone offer any opinions on what the problem is and how I can go
about solving it? Or if I have landed in the wrong group, can you advise
me where to turn for advice.

Many thanks!
 
Wesley said:
How to disable DCOM support in Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;825750

DCOM Windows XP Do You Need It?
[[Virtually no-one needs it, wants it or uses it! ]]
http://www.updatexp.com/dcom-windows-xp.html

You do not need to make screen dumps, you can copy and paste the details of
any event to clipboard.

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Also click on:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Event Viewer overview
http://www.microsoft.com/resources/.../xp/all/proddocs/en-us/event_overview_01.mspx

You can track these down yourself. You need to have the Event ID & the
Event Source.

To view Windows XP Events and Errors, type the Source (for example, Print)
and/or the Event code (for example, 20) into the ID field, then click the Go
button. Source and Event codes may be found in the Event Viewer logs.

Windows XP Home/Professional Events and Errors
http://www.microsoft.com/technet/su...ows Operating System&MajorMinor=5.1&LCID=1033

Hi,

A small update. I have followed the advice over the last couple of weeks
, found in the mskb. I've researched and done everything I can do to
solve this and am dissapointed to find that there is nothing I can
seemingly do to solve the issue. I still exprience crashes etc.

Still, I shall continue to research this and hope I find a solution.

Thank you for trying Wesley.
 
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