J
JFleck
I am running Window XP Home Edition Service Pack 2. Last week, my computer
was working fine. Then the next day I noticed that the screen looked
different: the icons on the bottom (Start and running programs) changed
colors. Instead of Start being green and programs blue, they all were grey.
I tried opeing itunes and it said that there was a problem with the sound
configuration and it would not play. I got the same message with Windows
Media Player. I tried to print something and my printer was not available
(not even listed under printers). I opened the device manager and it is
completely blank. I have an external hard drive that is available and shows
up under "my computer". It is connected with the USB port and so is my
printer; but my printer is not showing up. I found a hot fix on the
Microsoft support website that looked like it would fix my problem, but it
was for Service Pack 3. I tried downloading Service Pack 3, but it would not
let me install because it wanted me to put in my Microsoft Office
Professional disk (which I can't find). Any suggestions?
was working fine. Then the next day I noticed that the screen looked
different: the icons on the bottom (Start and running programs) changed
colors. Instead of Start being green and programs blue, they all were grey.
I tried opeing itunes and it said that there was a problem with the sound
configuration and it would not play. I got the same message with Windows
Media Player. I tried to print something and my printer was not available
(not even listed under printers). I opened the device manager and it is
completely blank. I have an external hard drive that is available and shows
up under "my computer". It is connected with the USB port and so is my
printer; but my printer is not showing up. I found a hot fix on the
Microsoft support website that looked like it would fix my problem, but it
was for Service Pack 3. I tried downloading Service Pack 3, but it would not
let me install because it wanted me to put in my Microsoft Office
Professional disk (which I can't find). Any suggestions?