Help - can't get contacts from OE to Outlook

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Guest

I'm importing my address book from Outlook Express to Outook contacts. I
say's its imported them - but when I open the contact folder - nothing is
there. What am I doing wrong?
 
Hard to say. We have no idea what you did. You description tells us nothing.
 
Well.... sorry - OK, I'm using the import function in Outlook - Import-Export
- Import Intermet mail and addresses - from Outlook Express.... I get a
timeline and message that it has imported X numer of addresses and rules...
but nothing is there when I go to the Outlook Contacts.


Russ Valentine said:
Hard to say. We have no idea what you did. You description tells us nothing.
--
Russ Valentine
[MVP-Outlook]
Lane said:
I'm importing my address book from Outlook Express to Outook contacts. I
say's its imported them - but when I open the contact folder - nothing is
there. What am I doing wrong?
Click to expand...
Click to expand...
 
What are your versions? How many OE Identities on your partition? When you
examine the root Contacts Folder of the Main Identity in OE what do you see?
--
Russ Valentine
[MVP-Outlook]
Lane said:
Well.... sorry - OK, I'm using the import function in Outlook -
Import-Export
- Import Intermet mail and addresses - from Outlook Express.... I get a
timeline and message that it has imported X numer of addresses and
rules...
but nothing is there when I go to the Outlook Contacts.


Russ Valentine said:
Hard to say. We have no idea what you did. You description tells us
nothing.
--
Russ Valentine
[MVP-Outlook]
Lane said:
I'm importing my address book from Outlook Express to Outook contacts.
I
say's its imported them - but when I open the contact folder - nothing
is
there. What am I doing wrong?
Click to expand...
Click to expand...
Click to expand...
 
Oulook 2003 (11.5608.6360) OE 6.00 2900.2189. Not sure on your ohter
questions - as far as I know I have only one identiy in OE - I think? When I
look at my main identites in OE, I see a list of addresses - is that what you
mean?

Thanks for the help

Russ Valentine said:
What are your versions? How many OE Identities on your partition? When you
examine the root Contacts Folder of the Main Identity in OE what do you see?
--
Russ Valentine
[MVP-Outlook]
Lane said:
Well.... sorry - OK, I'm using the import function in Outlook -
Import-Export
- Import Intermet mail and addresses - from Outlook Express.... I get a
timeline and message that it has imported X numer of addresses and
rules...
but nothing is there when I go to the Outlook Contacts.


Russ Valentine said:
Hard to say. We have no idea what you did. You description tells us
nothing.
--
Russ Valentine
[MVP-Outlook]
I'm importing my address book from Outlook Express to Outook contacts.
I
say's its imported them - but when I open the contact folder - nothing
is
there. What am I doing wrong?
Click to expand...
Click to expand...
Click to expand...
 
You should see a list of Contacts, not addresses. Outlook's import Wizard
will only import the root Contacts Folder from the Main Identity. It will
not import subfolders.

--
Russ Valentine
[MVP-Outlook]
Lane said:
Oulook 2003 (11.5608.6360) OE 6.00 2900.2189. Not sure on your ohter
questions - as far as I know I have only one identiy in OE - I think?
When I
look at my main identites in OE, I see a list of addresses - is that what
you
mean?

Thanks for the help

Russ Valentine said:
What are your versions? How many OE Identities on your partition? When
you
examine the root Contacts Folder of the Main Identity in OE what do you
see?
--
Russ Valentine
[MVP-Outlook]
Lane said:
Well.... sorry - OK, I'm using the import function in Outlook -
Import-Export
- Import Intermet mail and addresses - from Outlook Express.... I get a
timeline and message that it has imported X numer of addresses and
rules...
but nothing is there when I go to the Outlook Contacts.


:

Hard to say. We have no idea what you did. You description tells us
nothing.
--
Russ Valentine
[MVP-Outlook]
I'm importing my address book from Outlook Express to Outook
contacts.
I
say's its imported them - but when I open the contact folder -
nothing
is
there. What am I doing wrong?
Click to expand...
Click to expand...
Click to expand...
 
Thanks for bearing with me here.

I'm looking in the Address Bood - Main Identity . There is a folder "Shared
Contacts" and "Main Identiy Contacts" - in the latter are my contacts.

I am thinking, maybe, that Outlook is importing them OK, or it appears so,
but maybe they're going in the wrong place or Outlook is set to a different
contacts folder or something?
 
The Outlook Import Wizard will import only those Contacts that reside in
your "Main Identity's Contacts" Folder. It will place them in the default
Contacts Folder of your current Outlook profile. I would suggest using
Folder View in Outlook to examine your entire Folder hierarchy. Perhaps you
are importing these Contacts into a folder other than the one you are
currently viewing. I can think of no other explanation from this distance.
 
Still need help here... I can't find my contacts, but I'm pretty sure the
imported - somewhere...


Lane said:
That may be it - when I try to open the address list, I get a message that it
can't open the contacts - that the folder may have been moved or deleted,
etc. I"m thinking that it pointed to the wrong place for the contacts folder,
but I dont know how to change that or find the folder that its looking
into...


Russ Valentine said:
The Outlook Import Wizard will import only those Contacts that reside in
your "Main Identity's Contacts" Folder. It will place them in the default
Contacts Folder of your current Outlook profile. I would suggest using
Folder View in Outlook to examine your entire Folder hierarchy. Perhaps you
are importing these Contacts into a folder other than the one you are
currently viewing. I can think of no other explanation from this distance.
--
Russ Valentine
[MVP-Outlook]
Lane said:
Thanks for bearing with me here.

I'm looking in the Address Bood - Main Identity . There is a folder
"Shared
Contacts" and "Main Identiy Contacts" - in the latter are my contacts.

I am thinking, maybe, that Outlook is importing them OK, or it appears so,
but maybe they're going in the wrong place or Outlook is set to a
different
contacts folder or something?
Click to expand...
Click to expand...
Click to expand...
 
It's your move now. We have tried our best to read your mind, and that
obviously isn't working. You'll need to post accurate and complete
information to receive help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
Lane said:
Still need help here... I can't find my contacts, but I'm pretty sure the
imported - somewhere...


Lane said:
That may be it - when I try to open the address list, I get a message
that it
can't open the contacts - that the folder may have been moved or deleted,
etc. I"m thinking that it pointed to the wrong place for the contacts
folder,
but I dont know how to change that or find the folder that its looking
into...


Russ Valentine said:
The Outlook Import Wizard will import only those Contacts that reside
in
your "Main Identity's Contacts" Folder. It will place them in the
default
Contacts Folder of your current Outlook profile. I would suggest using
Folder View in Outlook to examine your entire Folder hierarchy. Perhaps
you
are importing these Contacts into a folder other than the one you are
currently viewing. I can think of no other explanation from this
distance.
--
Russ Valentine
[MVP-Outlook]

Thanks for bearing with me here.

I'm looking in the Address Bood - Main Identity . There is a folder
"Shared
Contacts" and "Main Identiy Contacts" - in the latter are my
contacts.

I am thinking, maybe, that Outlook is importing them OK, or it
appears so,
but maybe they're going in the wrong place or Outlook is set to a
different
contacts folder or something?
Click to expand...
Click to expand...
Click to expand...
 
That may be it - when I try to open the address list, I get a message that it
can't open the contacts - that the folder may have been moved or deleted,
etc. I"m thinking that it pointed to the wrong place for the contacts folder,
but I dont know how to change that or find the folder that its looking
into...


Russ Valentine said:
The Outlook Import Wizard will import only those Contacts that reside in
your "Main Identity's Contacts" Folder. It will place them in the default
Contacts Folder of your current Outlook profile. I would suggest using
Folder View in Outlook to examine your entire Folder hierarchy. Perhaps you
are importing these Contacts into a folder other than the one you are
currently viewing. I can think of no other explanation from this distance.
--
Russ Valentine
[MVP-Outlook]
Lane said:
Thanks for bearing with me here.

I'm looking in the Address Bood - Main Identity . There is a folder
"Shared
Contacts" and "Main Identiy Contacts" - in the latter are my contacts.

I am thinking, maybe, that Outlook is importing them OK, or it appears so,
but maybe they're going in the wrong place or Outlook is set to a
different
contacts folder or something?
Click to expand...
Click to expand...
 
Update...I found that my contacts did, in fact, import. They appear when I
click the "Contacts" item in the main Outlook screen... however, when I click
the address list, to try to select an address to send an email, it comes up
empty - so its looking in the wrong place but I don't know how to change it.


Lane said:
Still need help here... I can't find my contacts, but I'm pretty sure the
imported - somewhere...


Lane said:
That may be it - when I try to open the address list, I get a message that it
can't open the contacts - that the folder may have been moved or deleted,
etc. I"m thinking that it pointed to the wrong place for the contacts folder,
but I dont know how to change that or find the folder that its looking
into...


Russ Valentine said:
The Outlook Import Wizard will import only those Contacts that reside in
your "Main Identity's Contacts" Folder. It will place them in the default
Contacts Folder of your current Outlook profile. I would suggest using
Folder View in Outlook to examine your entire Folder hierarchy. Perhaps you
are importing these Contacts into a folder other than the one you are
currently viewing. I can think of no other explanation from this distance.
--
Russ Valentine
[MVP-Outlook]

Thanks for bearing with me here.

I'm looking in the Address Bood - Main Identity . There is a folder
"Shared
Contacts" and "Main Identiy Contacts" - in the latter are my contacts.

I am thinking, maybe, that Outlook is importing them OK, or it appears so,
but maybe they're going in the wrong place or Outlook is set to a
different
contacts folder or something?
Click to expand...
Click to expand...
Click to expand...
 
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