HELP! CAN RECEIVE BUT NOT SEND EMAILS! On going issue!

  • Thread starter Thread starter Jessie
  • Start date Start date
J

Jessie

I hope someone in the community can help because this issue is really
annoying. There doesn't seem to be any help for it online.

When I try to send an email the below message comes up (please do not
suggest checking the authentication setting as I have tried almost anything
to get it to work).

Thank you to anyone that can help!

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'a',
Account: 'mail.tcpi.eu', Server: 'mail.tcpi.eu', Protocol: SMTP, Server
Response: '451 Dynamic IP Addresses See:
http://www.sorbs.net/lookup.shtml?86.182.188.92', Port: 25, Secure(SSL): No,
Server Error: 451, Error Number: 0x800CCC79
 
Jessie said:
I hope someone in the community can help because this issue is really
annoying. There doesn't seem to be any help for it online.

When I try to send an email the below message comes up (please do not
suggest checking the authentication setting as I have tried almost
anything
to get it to work).

Thank you to anyone that can help!

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'a',
Account: 'mail.tcpi.eu', Server: 'mail.tcpi.eu', Protocol: SMTP, Server
Response: '451 Dynamic IP Addresses See:
http://www.sorbs.net/lookup.shtml?86.182.188.92', Port: 25, Secure(SSL):
No,
Server Error: 451, Error Number: 0x800CCC79
Click to expand...

Who is your ISP, have you contacted them?
 
Thanks for your quick response. My internet service provider is BT.

I don't understand why they would have anything to do with it, as it's
always worked before.

What happened is I was abroad using my computer, then right when I returned
windows mail stopped sending emails out.

If I do contact BT what should I say to them, because I don't really full
understand how the problem could be with them.

Many thanks for your help!!!

mac said:
Jessie said:
I hope someone in the community can help because this issue is really
annoying. There doesn't seem to be any help for it online.

When I try to send an email the below message comes up (please do not
suggest checking the authentication setting as I have tried almost
anything
to get it to work).

Thank you to anyone that can help!

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'a',
Account: 'mail.tcpi.eu', Server: 'mail.tcpi.eu', Protocol: SMTP, Server
Response: '451 Dynamic IP Addresses See:
http://www.sorbs.net/lookup.shtml?86.182.188.92', Port: 25, Secure(SSL):
No,
Server Error: 451, Error Number: 0x800CCC79
Click to expand...

Who is your ISP, have you contacted them?


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
Click to expand...
 
Jessie said:
Thanks for your quick response. My internet service provider is BT.

I don't understand why they would have anything to do with it, as it's
always worked before.

What happened is I was abroad using my computer, then right when I
returned
windows mail stopped sending emails out.

If I do contact BT what should I say to them, because I don't really full
understand how the problem could be with them.

Many thanks for your help!!!
Click to expand...

Do you normally use this account at home when connected to the internet via
BT?

If you look at the error message that you provided, it links to a BT IP
address that as been blocked for some reason, possibly for anti spam
reasons? You need to forward the error message to them.
http://btyahoo.com/broadbandassistance contact us link. Reinstate the
unedited error message for BT.

The rejected e-mail address was '(e-mail address removed)'. Subject 'a',
Account: 'mail.tcpi.eu', Server: 'mail.tcpi.eu', Protocol: SMTP, Server
Response: '451 Dynamic IP Addresses See:
http://www.sorbs.net/lookup.shtml?86.182.188.92', Port: 25, Secure(SSL): No,
Server Error: 451, Error Number: 0x800CCC79
 
Back
Top