Help and Support won't start

  • Thread starter Thread starter John Broderick
  • Start date Start date
J

John Broderick

Hi,

I can't get Help and Support to start, either from the start menu or by
directly opening the file
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe.

Any help would be greatly appreciated.
Thanks,
John
 
Inn control panel===administrative services====services, check to see if it
is turned on or started. (help and support)
 
Yes it is: Status field says "Started".

Unknown said:
Inn control panel===administrative services====services, check to see if
it is turned on or started. (help and support)
Click to expand...
 
Thanks, I tried it and it does not help.
[Unless a reboot is needed, which I have not performed.]
 
If it still does not work following a reboot, you could try reinstalling Help
and Support following the instructions here:
http://windowsxp.mvps.org/rebuildhelp.htm

You may be requested to insert your XP install CD when reinstalling Help and
Support.....for this you would need a retail CD and not a Recovery or Restore
CD provided by a computer manufacturer. If you have a Service Pack installed
that was not integrated in the install CD, point to the
%Windir%\i386\ServicePackFiles folder.



Regards,
 
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