Help and Support willl not launch!!!!!

  • Thread starter Thread starter Matrix
  • Start date Start date
M

Matrix

I am running Windows XP Professional SP1 and have the dot net SP2
framework installed..........if that is of any relevance.

When I click on the Help & Support' link on the Start Menu or on the
toolbar menu in Windows Explorer, nothing happens. I am assuming that
when I click on either of these links the hh.exe in the WINDOWS
directory should be launched???

The only thing I have done recently is allow Automatic Update to run so
I am presuming one of the updates has somehow broken the link but I
don't know how to repair it.

Can anyone tell me how to do it.....registry now backed up in
anticipation of a fix necessitating a registry hack.

HOWEVER, I have already run FixWinXPHelp.exe, FixWinXPHelp.vbs and
Winhlp32sp1.exe from the website www.kellys-korner-xp.com and followed
one or two other suggestions found on the site. I have also
copied/overwritten the old C:\Windows\winhlp32.exe but all without
success.

Please can someone suggest how I might get it working again.

Thanks
 
Try control panel---administrative tools---services---Make sure help and
support is enabled. Then, on the left side click start.
 
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