help and support feature not working

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

I am trying to use the help and support feature in win
xp. I click on the link in the start menu and nothing
happens. It seems that my system doesn't attempt to
bring up the help and support feature. There is no hang
time with the request. You simply click on the link and
nothing happens. I have tried to access the feature in
the search feature as well.. . nothing.

Do I need to adjust some sort of settings or turn
someting on?
 
Hi,

The problem you are experiencing may happen if the "help and support"
service is either no started or if the service is disabled. Check if the
service is started. Also check if you are getting any error messages. Also
check if you get any event id. To check for event id go to control panel go
to administrative toos select event viewer.

Please let me know if you have any further questions. Reply back to same
thread if you are getting any error messages.

Apply latest service pack Windows XP SP1 and all critical updates to
protect you PC against hackers & Virus Attacks.
I am happy to help you. Do let me know your progress on this issue.




Harish.G

This posting is provided "AS IS" with no warranties, and confers no rights.
 
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