help and support center

  • Thread starter Thread starter martynichols
  • Start date Start date
M

martynichols

I can not access the help and support center on my laptop.
When I go to Start, Help and Support, and click on it,
nothing happens. I tried to post this question to
Microsoft but to do so I need the Windows XP ID #. And to
find this I need to access the Help and Support Center.
So, to ask Microsoft about not being able to access the
Help and Support Center, I need to access the Help and
Support Center (catch-22). What can I do? How can I
correct this?
 
Start Menu/Help and Support doesn't work:
Click Start then select Run and type in: helpctr -regserver
Click Ok
Wait until you get the message it has been successful.


For further information if required:
Check if Help and Support Service is running.
http://support.microsoft.com/default.aspx?scid=kb;en-us;841996&Product=winxp

Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm

Troubleshooting Help and Support
http://www.kellys-korner-xp.com/xp_h.htm#h&s

There's a script fix at Kellys-korner made to restore
Help and Support... look in line 235 of following page
http://www.kellys-korner-xp.com/xp_tweaks.htm

If none of the previous work.. try it this way;..
To reinstall Help and Support: Go to C:\Windows\inf\pchealth.inf.
Right click and choose install. Have your CD handy.
http://www.kellys-korner-xp.com/top10faqs2.htm

Hope this helps.


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