Help and Support Center will not load

  • Thread starter Thread starter Rob
  • Start date Start date
R

Rob

Hello, I am having a problem with my Help and Support
center not starting in Windows XP. When I click on the
link on the Start menu, the hard drive seems to try and
access, but nothing happens. F1 does not function. None
of the troubleshooters work. Everything else seems to be
ok, but i cannot access any help. I cannot seem to find
any information on this problem on the Microsoft web
site. Does anyone have any ideas as to how to repair or
resolve the problem or where i might look for an answer?
Thank you for your help.
 
Has Help and Support ever worked? If so, what changed?


Go to Start / Search / Files and Folders and search for helpctr.exe.
If the search finds the file, double-click to see if Help and Support opens.
 
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