Hello having problems with updates.

  • Thread starter Thread starter SA
  • Start date Start date
S

SA

Hello. I ran live update for Norton antivirus 2002 Everything went fine
until it got to the antivirus update. Here is the message.

Windows 2000 Service Pack 1

NAVNT 8.00

LiveUpdate was not able to complete this update.

Please contact Technical Support and provide all information displayed on
this screen.
For contact information, go to Help->Technical Support from your Symantec
product.

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\WINDOWS\System32\drivers\Navap.sy^
184416 Bytes 1/5/2004 12:38:02 v8.0.0.0.
File: C:\PROGRA~1\NORTON~1\navscan.dl^
110592 Bytes 9/30/2002 18:34:00 v8.0.7.17.
File: C:\PROGRA~1\NORTON~1\OfficeAV.dl^
32768 Bytes 9/30/2002 18:39:20 v8.0.7.17.
File: C:\PROGRA~1\NORTON~1\Scandres.dl^
339968 Bytes 7/16/2002 18:05:16 v8.0.7.17.
File: C:\PROGRA~1\NORTON~1\ScanMgr.dl^
106496 Bytes 1/23/2003 12:30:24 v8.0.7.17.
File: C:\PROGRA~1\NORTON~1\Dec2.dl^
32768 Bytes 8/1/2002 10:20:40 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2AMG.dl^
81920 Bytes 8/1/2002 9:56:56 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2ARJ.dl^
40960 Bytes 8/1/2002 9:57:46 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2CAB.dl^
57344 Bytes 8/1/2002 9:58:04 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2EXE.dl^
61440 Bytes 8/1/2002 9:59:12 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2GZIP.dl^
77824 Bytes 8/1/2002 10:05:20 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2HQX.dl^
40960 Bytes 8/1/2002 10:05:38 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2ID.dl^
36864 Bytes 8/1/2002 9:54:02 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2LHA.dl^
77824 Bytes 8/1/2002 10:06:36 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2LZ.dl^
36864 Bytes 8/1/2002 10:07:02 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2RTF.dl^
61440 Bytes 8/1/2002 10:09:26 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2SS.dl^
53248 Bytes 8/1/2002 10:10:34 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2TAR.dl^
45056 Bytes 8/1/2002 10:10:42 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2TNEF.dl^
65536 Bytes 8/1/2002 10:12:56 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2UUE.dl^
45056 Bytes 8/1/2002 10:13:44 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2Zip.dl^
217088 Bytes 8/1/2002 10:17:10 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\DecSDK.dl^
57344 Bytes 7/27/2002 18:08:16 v3.2.8.16.

I don't know if it says upthere but it said thaqt the update could not
complete. TIA

SA
 
SA said:
Hello. I ran live update for Norton antivirus 2002 Everything went fine
until it got to the antivirus update. Here is the message.

Windows 2000 Service Pack 1

NAVNT 8.00

LiveUpdate was not able to complete this update.

Please contact Technical Support and provide all information displayed on
this screen.
For contact information, go to Help->Technical Support from your Symantec
product.

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\WINDOWS\System32\drivers\Navap.sy^
184416 Bytes 1/5/2004 12:38:02 v8.0.0.0.
File: C:\PROGRA~1\NORTON~1\navscan.dl^
110592 Bytes 9/30/2002 18:34:00 v8.0.7.17.
File: C:\PROGRA~1\NORTON~1\OfficeAV.dl^
32768 Bytes 9/30/2002 18:39:20 v8.0.7.17.
File: C:\PROGRA~1\NORTON~1\Scandres.dl^
339968 Bytes 7/16/2002 18:05:16 v8.0.7.17.
File: C:\PROGRA~1\NORTON~1\ScanMgr.dl^
106496 Bytes 1/23/2003 12:30:24 v8.0.7.17.
File: C:\PROGRA~1\NORTON~1\Dec2.dl^
32768 Bytes 8/1/2002 10:20:40 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2AMG.dl^
81920 Bytes 8/1/2002 9:56:56 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2ARJ.dl^
40960 Bytes 8/1/2002 9:57:46 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2CAB.dl^
57344 Bytes 8/1/2002 9:58:04 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2EXE.dl^
61440 Bytes 8/1/2002 9:59:12 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2GZIP.dl^
77824 Bytes 8/1/2002 10:05:20 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2HQX.dl^
40960 Bytes 8/1/2002 10:05:38 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2ID.dl^
36864 Bytes 8/1/2002 9:54:02 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2LHA.dl^
77824 Bytes 8/1/2002 10:06:36 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2LZ.dl^
36864 Bytes 8/1/2002 10:07:02 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2RTF.dl^
61440 Bytes 8/1/2002 10:09:26 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2SS.dl^
53248 Bytes 8/1/2002 10:10:34 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2TAR.dl^
45056 Bytes 8/1/2002 10:10:42 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2TNEF.dl^
65536 Bytes 8/1/2002 10:12:56 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2UUE.dl^
45056 Bytes 8/1/2002 10:13:44 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\Dec2Zip.dl^
217088 Bytes 8/1/2002 10:17:10 v3.2.8.17.
File: C:\PROGRA~1\NORTON~1\DecSDK.dl^
57344 Bytes 7/27/2002 18:08:16 v3.2.8.16.

I don't know if it says upthere but it said thaqt the update could not
complete. TIA

SA
Click to expand...
Sheesh.. window 2000 sp1,

You need to upgrade at least to SP3 or SP4 latest.
 
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