C
Chow Yee
Hi. I have a Dell Inspiron 51000 notebook, preinstalled
with Microsoft Windows XP Home Edition. I bought a
Windows XP Professional OEM CD, and tried to upgrade
Windows XP HE to Windows XP Pro.
Everything went well, until the Installing Devices part.
It pass through 70% of the Installing Devices section,
and when it's 34 minutes left, I got a blue screen,
saying an error regarding MULTIPLE_IRP_COMPLETE_REQUESTS.
In the bottom of the screen, I got a memory dump as
follows: 0x00000044 (0x81D76C70, 0x00000D60, 0x00000000,
0x00000000). I was forced to restart my computer.
The computer restarted, and the install process repeated,
and I got the same problem again, despite numerous
attempts. I found out the memory dump for 0x44, 0xD60,
0x00 remained the same, except the 0x81D76C70, which
changed all the time.
May I know what should I do now? I've went to my Dell
Inspiron Notebook's BIOS, and disabled anything I can
disable, but to no avail. Is it true I can't perform an
upgrade using an OEM CD? If so, why does it still show
the Upgrade option when I put the CD into my CD-ROM
drive? Is there any way I can revert back to my previous
Windows, at least, to save my files?
Thanks a lot for your help.
with Microsoft Windows XP Home Edition. I bought a
Windows XP Professional OEM CD, and tried to upgrade
Windows XP HE to Windows XP Pro.
Everything went well, until the Installing Devices part.
It pass through 70% of the Installing Devices section,
and when it's 34 minutes left, I got a blue screen,
saying an error regarding MULTIPLE_IRP_COMPLETE_REQUESTS.
In the bottom of the screen, I got a memory dump as
follows: 0x00000044 (0x81D76C70, 0x00000D60, 0x00000000,
0x00000000). I was forced to restart my computer.
The computer restarted, and the install process repeated,
and I got the same problem again, despite numerous
attempts. I found out the memory dump for 0x44, 0xD60,
0x00 remained the same, except the 0x81D76C70, which
changed all the time.
May I know what should I do now? I've went to my Dell
Inspiron Notebook's BIOS, and disabled anything I can
disable, but to no avail. Is it true I can't perform an
upgrade using an OEM CD? If so, why does it still show
the Upgrade option when I put the CD into my CD-ROM
drive? Is there any way I can revert back to my previous
Windows, at least, to save my files?
Thanks a lot for your help.