HDD suddenly failed, please help

[Gary Read]

I have an IBM IC35L120 HDD, set up as slave on IDE2, running Windows XP SP2.
I have an Asus A7V333 mobo. All was well until yesterday when my system
slowed then ground to a halt. I rebooted and then did not have the drive
available to me in My Computer. The drive shows up in Device Manager with no
warnings but in the Computer Management console it is shown as 'Offline'.
The first warnings I can see in Event Manager is this: ('Gary' being the
name of my computer)

"Disk group GaryDg0: Errors in some configuration copies: Disk Harddisk2,
copy 1: Block 1: Invalid magic number in the configuration copy"

followed by:

"INTERNAL Error - The disk group contains no valid configuration copies
(C10000B6)"

then this:

"The driver detected a controller error on \Device\Harddisk2\D."

The only thing I can do in the Disk Management console is attempt to
reactivate the disk but Windows tells me that 'The operation did not
complete'.

The disk is just over a year old - I would be very grateful if anyone could
help me to get this thing going again.

Gary

 

[Rod Speed]

I have an IBM IC35L120 HDD, set up as slave on IDE2, running Windows
XP SP2. I have an Asus A7V333 mobo. All was well until yesterday when
my system slowed then ground to a halt. I rebooted and then did not
have the drive available to me in My Computer. The drive shows up in
Device Manager with no warnings but in the Computer Management
console it is shown as 'Offline'. The first warnings I can see in
Event Manager is this: ('Gary' being the name of my computer)

"Disk group GaryDg0: Errors in some configuration copies: Disk
Harddisk2, copy 1: Block 1: Invalid magic number in the configuration
copy"
followed by:

"INTERNAL Error - The disk group contains no valid configuration
copies (C10000B6)"

then this:

"The driver detected a controller error on \Device\Harddisk2\D."

The only thing I can do in the Disk Management console is attempt to
reactivate the disk but Windows tells me that 'The operation did not
complete'.

The disk is just over a year old - I would be very grateful if anyone
could help me to get this thing going again.

Looks like the drive has died. See what Hitachi's
Drive Fitness Test says about the drive.

Hitachi bought the IBM hard drive business.

 

[Gary Read]

Looks like the drive has died. See what Hitachi's
Drive Fitness Test says about the drive.

Hitachi bought the IBM hard drive business.

Thank you for your reply. I downloaded the utility and ran both the basic
and advanced tests, both of which returned a disposition code of 0x00 which
translates to 'No errors'. I wonder if this is good or bad news?

 

[Rod Speed]

Thank you for your reply. I downloaded the utility and ran both the
basic and advanced tests, both of which returned a disposition code
of 0x00 which translates to 'No errors'. I wonder if this is good or bad
news?

Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181

 

[jessamysdad]

Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181

Hi Rod

I'm very grateful for your help - I'm UK based so am now in work, I'll
post my results when I get home.

Many thanks for your help,

Gary

 

[Gary Read]

Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181

Hi Rod

Sorry to appear thick but I can't see how to run that data you suggested - I
run various reports which do not appear to show a problem. Can you assist
please?

Thank you

Gary

 

[Gary Read]

Hi Rod

Sorry to appear thick but I can't see how to run that data you suggested -
I run various reports which do not appear to show a problem. Can you
assist please?

Thank you

Gary

Here is the text of a full report I ran related to the drive - maybe this
helps?

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

ATA Device Properties:
Model ID IC35L120AVVA07-0
Serial Number VNC602A6G5R3PA
Revision VA6OA52A
Parameters 239340 cylinders, 16
heads, 63 sectors per track, 512 bytes per sector
LBA Sectors 241254720
Buffer 1863 KB (Dual
Ported, Read Ahead)
Multiple Sectors 16
ECC Bytes 52
Max. PIO Transfer Mode PIO 4
Max. UDMA Transfer Mode UDMA 5 (ATA-100)
Active UDMA Transfer Mode UDMA 5 (ATA-100)
Unformatted Capacity 117800 MB

ATA Device Features:
SMART Supported
Security Mode Supported
Power Management Supported
Advanced Power Management Supported
Write Cache Supported
Host Protected Area Supported
Power-Up In Standby Supported
Automatic Acoustic Management Supported
48-bit LBA Not Supported
Device Configuration Overlay Supported

ATA Device Physical Info:
Manufacturer IBM
Hard Disk Family Deskstar 120GXP
Family Code Name Vancouver
Form Factor 3.5"
Formatted Capacity 120 GB
Disks 3
Recording Surfaces 6
Physical Dimensions 146.0 x 101.6 x 25.4
mm
Max. Weight 590 g
Average Rotational Latency 4.17 ms
Rotational Speed 7200 RPM
Max. Internal Data Rate 592 Mbit/s
Average Seek 8.5 ms
Track-To-Track Seek 1.1 ms
Full Seek 15 ms
Interface Ultra-ATA/100
Buffer-to-Host Data Rate 100 MB/s
Buffer Size 2 MB

ATA Device Manufacturer:
Company Name Hitachi Global
Storage Technologies
Product Information
http://www.hgst.com/products

 

[Rod Speed]

Hi Rod

Sorry to appear thick but I can't see how to run that data you
suggested - I run various reports which do not appear to show a
problem. Can you assist please?

Thank you

Gary

Here is the text of a full report I ran related to the drive - maybe
this helps?

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

ATA Device Properties:
Model ID IC35L120AVVA07-0
Serial Number VNC602A6G5R3PA Revision
VA6OA52A Parameters 239340
cylinders, 16 heads, 63 sectors per track, 512 bytes per sector
LBA Sectors 241254720
Buffer 1863 KB (Dual
Ported, Read Ahead)
Multiple Sectors 16
ECC Bytes 52
Max. PIO Transfer Mode PIO 4
Max. UDMA Transfer Mode UDMA 5
(ATA-100) Active UDMA Transfer Mode UDMA
5 (ATA-100) Unformatted Capacity 117800
MB
ATA Device Features:
SMART Supported
Security Mode Supported
Power Management Supported
Advanced Power Management Supported
Write Cache Supported
Host Protected Area Supported
Power-Up In Standby Supported
Automatic Acoustic Management Supported
48-bit LBA Not Supported
Device Configuration Overlay Supported

ATA Device Physical Info:
Manufacturer IBM
Hard Disk Family Deskstar 120GXP
Family Code Name Vancouver
Form Factor 3.5"
Formatted Capacity 120 GB
Disks 3
Recording Surfaces 6
Physical Dimensions 146.0 x 101.6
x 25.4 mm
Max. Weight 590 g
Average Rotational Latency 4.17 ms
Rotational Speed 7200 RPM
Max. Internal Data Rate 592 Mbit/s
Average Seek 8.5 ms
Track-To-Track Seek 1.1 ms
Full Seek 15 ms
Interface Ultra-ATA/100
Buffer-to-Host Data Rate 100 MB/s
Buffer Size 2 MB

ATA Device Manufacturer:
Company Name Hitachi Global
Storage Technologies
Product Information
http://www.hgst.com/products

Almost there. You need to select SMART in the left hand column under
storage.
Then select that particular drive thats doubtful and post that data you
then see.

 

[Gary Read]

I have an IBM IC35L120 HDD, set up as slave on IDE2, running
Windows XP SP2. I have an Asus A7V333 mobo. All was well until
yesterday when my system slowed then ground to a halt. I
rebooted and then did not have the drive available to me in My
Computer. The drive shows up in Device Manager with no warnings
but in the Computer Management console it is shown as 'Offline'.
The first warnings I can see in Event Manager is this: ('Gary'
being the name of my computer)

"Disk group GaryDg0: Errors in some configuration copies: Disk
Harddisk2, copy 1: Block 1: Invalid magic number in the
configuration copy" followed by:

"INTERNAL Error - The disk group contains no valid configuration
copies (C10000B6)"

then this:

"The driver detected a controller error on \Device\Harddisk2\D."

The only thing I can do in the Disk Management console is
attempt to reactivate the disk but Windows tells me that 'The
operation did not complete'.

The disk is just over a year old - I would be very grateful if
anyone could help me to get this thing going again.

Looks like the drive has died. See what Hitachi's
Drive Fitness Test says about the drive.

Hitachi bought the IBM hard drive business.

Thank you for your reply. I downloaded the utility and ran both the
basic and advanced tests, both of which returned a disposition code
of 0x00 which translates to 'No errors'. I wonder if this is good
or bad news?

Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181
Hi Rod

Sorry to appear thick but I can't see how to run that data you
suggested - I run various reports which do not appear to show a
problem. Can you assist please?

Thank you

Gary

Here is the text of a full report I ran related to the drive - maybe
this helps?

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

ATA Device Properties:
Model ID IC35L120AVVA07-0
Serial Number VNC602A6G5R3PA Revision
VA6OA52A Parameters 239340
cylinders, 16 heads, 63 sectors per track, 512 bytes per sector
LBA Sectors 241254720
Buffer 1863 KB (Dual
Ported, Read Ahead)
Multiple Sectors 16
ECC Bytes 52
Max. PIO Transfer Mode PIO 4
Max. UDMA Transfer Mode UDMA 5
(ATA-100) Active UDMA Transfer Mode UDMA
5 (ATA-100) Unformatted Capacity 117800
MB
ATA Device Features:
SMART Supported
Security Mode Supported
Power Management Supported
Advanced Power Management Supported
Write Cache Supported
Host Protected Area Supported
Power-Up In Standby Supported
Automatic Acoustic Management Supported
48-bit LBA Not Supported
Device Configuration Overlay Supported

ATA Device Physical Info:
Manufacturer IBM
Hard Disk Family Deskstar 120GXP
Family Code Name Vancouver
Form Factor 3.5"
Formatted Capacity 120 GB
Disks 3
Recording Surfaces 6
Physical Dimensions 146.0 x 101.6
x 25.4 mm
Max. Weight 590 g
Average Rotational Latency 4.17 ms
Rotational Speed 7200 RPM
Max. Internal Data Rate 592 Mbit/s
Average Seek 8.5 ms
Track-To-Track Seek 1.1 ms
Full Seek 15 ms
Interface Ultra-ATA/100
Buffer-to-Host Data Rate 100 MB/s
Buffer Size 2 MB

ATA Device Manufacturer:
Company Name Hitachi Global
Storage Technologies
Product Information
http://www.hgst.com/products

Almost there. You need to select SMART in the left hand column under
storage.
Then select that particular drive thats doubtful and post that data you
then see.

Thanks Rod

Here is the report, thank you very much.

Gary

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

01 Raw Read Error Rate 60 99 97 65537 OK:
Value is normal
02 Throughput Performance 50 100 100 0 OK:
Value is normal
03 Spin Up Time 24 99 92 21234021 OK:
Value is normal
04 Start/Stop Count 0 100 100 560 OK:
Always passing
05 Reallocated Sector Count 5 100 100 1245192 OK:
Value is normal
07 Seek Error Rate 67 100 100 0 OK:
Value is normal
08 Seek Time Performance 20 100 100 0 OK:
Value is normal
09 Power-On Time Count 0 96 96 28894 OK:
Always passing
0A Spin Retry Count 60 100 100 0 OK:
Value is normal
0C Power Cycle Count 0 100 100 543 OK:
Always passing
C0 Power-Off Retract Count 50 99 99 1743 OK:
Value is normal
C1 Load/Unload Cycle Count 50 99 99 1743 OK:
Value is normal
C2 Temperature 0 144 110 9, 38 OK:
Always passing
C4 Reallocation Event Count 0 100 100 9 OK:
Always passing
C5 Current Pending Sector Count 0 100 100 1 OK:
Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0 OK:
Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0 OK:
Always passing
DE Loaded Hours 0 96 96 28875 OK:
Always passing
DF Load Retry Count 50 100 100 0 OK:
Value is normal
E2 Load-In Time 40 121 100 10354691 OK:
Value is normal
E6 GMR Head Amplitude 0 93 78 1245187 OK:
Always passing

 

[Rod Speed]

I have an IBM IC35L120 HDD, set up as slave on IDE2, running
Windows XP SP2. I have an Asus A7V333 mobo. All was well until
yesterday when my system slowed then ground to a halt. I
rebooted and then did not have the drive available to me in My
Computer. The drive shows up in Device Manager with no warnings
but in the Computer Management console it is shown as
'Offline'. The first warnings I can see in Event Manager is
this: ('Gary' being the name of my computer)
"Disk group GaryDg0: Errors in some configuration copies: Disk
Harddisk2, copy 1: Block 1: Invalid magic number in the
configuration copy" followed by:
"INTERNAL Error - The disk group contains no valid
configuration copies (C10000B6)"
then this:
"The driver detected a controller error on
\Device\Harddisk2\D."
The only thing I can do in the Disk Management console is
attempt to reactivate the disk but Windows tells me that 'The
operation did not complete'.
The disk is just over a year old - I would be very grateful if
anyone could help me to get this thing going again.
Looks like the drive has died. See what Hitachi's
Drive Fitness Test says about the drive.
Hitachi bought the IBM hard drive business.
Thank you for your reply. I downloaded the utility and ran both
the basic and advanced tests, both of which returned a
disposition code of 0x00 which translates to 'No errors'. I
wonder if this is good or bad news?
Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181
Sorry to appear thick but I can't see how to run that data you
suggested - I run various reports which do not appear to show a
problem. Can you assist please?
Here is the text of a full report I ran related to the drive - maybe
this helps?
[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

Almost there. You need to select SMART in the left hand column under
storage.
Then select that particular drive thats doubtful and post that data
you then see.

Here is the report, thank you very much.

Urk, the data isnt good tho. Interleaved notes.

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

01 Raw Read Error Rate 60 99 97 65537
OK: Value is normal
02 Throughput Performance 50 100 100 0
OK: Value is normal
03 Spin Up Time 24 99 92 21234021
OK: Value is normal
04 Start/Stop Count 0 100 100 560
OK: Always passing
05 Reallocated Sector Count 5 100 100 1245192
OK: Value is normal

Urk, thats the problem, thats an utterly obscene reallocated sector count.

07 Seek Error Rate 67 100 100 0
OK: Value is normal
08 Seek Time Performance 20 100 100 0
OK: Value is normal
09 Power-On Time Count 0 96 96 28894
OK: Always passing
0A Spin Retry Count 60 100 100 0
OK: Value is normal
0C Power Cycle Count 0 100 100 543
OK: Always passing
C0 Power-Off Retract Count 50 99 99 1743
OK: Value is normal
C1 Load/Unload Cycle Count 50 99 99 1743
OK: Value is normal
C2 Temperature 0 144 110 9, 38

Thats fine, you can get problems with drive overheating but thats not
overheated.

OK: Always passing
C4 Reallocation Event Count 0 100 100 9
OK: Always passing
C5 Current Pending Sector Count 0 100 100 1
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0
OK: Always passing
DE Loaded Hours 0 96 96 28875
OK: Always passing
DF Load Retry Count 50 100 100 0
OK: Value is normal
E2 Load-In Time 40 121 100 10354691
OK: Value is normal
E6 GMR Head Amplitude 0 93 78 1245187
OK: Always passing

I'd be replacing the drive if it was mine.

Thats one of the infamous DeathStars. They arent called DeathStars for
nothing.

 

[Gary Read]

I have an IBM IC35L120 HDD, set up as slave on IDE2, running
Windows XP SP2. I have an Asus A7V333 mobo. All was well until
yesterday when my system slowed then ground to a halt. I
rebooted and then did not have the drive available to me in My
Computer. The drive shows up in Device Manager with no warnings
but in the Computer Management console it is shown as
'Offline'. The first warnings I can see in Event Manager is
this: ('Gary' being the name of my computer)
"Disk group GaryDg0: Errors in some configuration copies: Disk
Harddisk2, copy 1: Block 1: Invalid magic number in the
configuration copy" followed by:
"INTERNAL Error - The disk group contains no valid
configuration copies (C10000B6)"
then this:
"The driver detected a controller error on
\Device\Harddisk2\D."
The only thing I can do in the Disk Management console is
attempt to reactivate the disk but Windows tells me that 'The
operation did not complete'.
The disk is just over a year old - I would be very grateful if
anyone could help me to get this thing going again.
Looks like the drive has died. See what Hitachi's
Drive Fitness Test says about the drive.
Hitachi bought the IBM hard drive business.
Thank you for your reply. I downloaded the utility and ran both
the basic and advanced tests, both of which returned a
disposition code of 0x00 which translates to 'No errors'. I
wonder if this is good or bad news?
Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181
Sorry to appear thick but I can't see how to run that data you
suggested - I run various reports which do not appear to show a
problem. Can you assist please?
Here is the text of a full report I ran related to the drive - maybe
this helps?
[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]
Almost there. You need to select SMART in the left hand column under
storage.
Then select that particular drive thats doubtful and post that data
you then see.

Here is the report, thank you very much.

Urk, the data isnt good tho. Interleaved notes.

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

01 Raw Read Error Rate 60 99 97 65537
OK: Value is normal
02 Throughput Performance 50 100 100 0
OK: Value is normal
03 Spin Up Time 24 99 92 21234021
OK: Value is normal
04 Start/Stop Count 0 100 100 560
OK: Always passing
05 Reallocated Sector Count 5 100 100 1245192
OK: Value is normal

Urk, thats the problem, thats an utterly obscene reallocated sector count.

07 Seek Error Rate 67 100 100 0
OK: Value is normal
08 Seek Time Performance 20 100 100 0
OK: Value is normal
09 Power-On Time Count 0 96 96 28894
OK: Always passing
0A Spin Retry Count 60 100 100 0
OK: Value is normal
0C Power Cycle Count 0 100 100 543
OK: Always passing
C0 Power-Off Retract Count 50 99 99 1743
OK: Value is normal
C1 Load/Unload Cycle Count 50 99 99 1743
OK: Value is normal
C2 Temperature 0 144 110 9, 38

Thats fine, you can get problems with drive overheating but thats not
overheated.

OK: Always passing
C4 Reallocation Event Count 0 100 100 9
OK: Always passing
C5 Current Pending Sector Count 0 100 100 1
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0
OK: Always passing
DE Loaded Hours 0 96 96 28875
OK: Always passing
DF Load Retry Count 50 100 100 0
OK: Value is normal
E2 Load-In Time 40 121 100 10354691
OK: Value is normal
E6 GMR Head Amplitude 0 93 78 1245187
OK: Always passing

I'd be replacing the drive if it was mine.

Thats one of the infamous DeathStars. They arent called DeathStars for
nothing.

Thanks Rod

Before I replace it can I repair that sector in any way to get the drive
going for just a short time?

 

[Svend Olaf Mikkelsen]

Urk, thats the problem, thats an utterly obscene reallocated sector count.

The value 1245192 is hexadecimal 0x130008. The value are from the 8
vendor specific bytes, which typically are divided into an 8 bit field
(the reported "low" value of 100), two 16 bit fields and a 24 bit
field.

I would say that the number interprets two Smart 16 bit fields. One of
0x0013 = 19, and one of 0x0008 = 8.

This seems to be a logical data recovery problem only.

 

[jessamysdad]

The value 1245192 is hexadecimal 0x130008. The value are from the 8
vendor specific bytes, which typically are divided into an 8 bit field
(the reported "low" value of 100), two 16 bit fields and a 24 bit
field.

I would say that the number interprets two Smart 16 bit fields. One of
0x0013 = 19, and one of 0x0008 = 8.

This seems to be a logical data recovery problem only.

Hi Svend

Things are getting a bit over my head now Is there something I can
do to repair the disk?

Many thanks

Gary

 

[Svend Olaf Mikkelsen]

Hi Svend

Things are getting a bit over my head now Is there something I can
do to repair the disk?

Many thanks

Gary

You can get Findpart at

http://www.partitionsupport.com/utilities.htm

do:

findpart tables fp.txt

and mail me the file fp.txt.

 

[Rod Speed]

Gary Read <[email protected]> wrote

I have an IBM IC35L120 HDD, set up as slave on IDE2, running
Windows XP SP2. I have an Asus A7V333 mobo. All was well
until yesterday when my system slowed then ground to a halt.
I rebooted and then did not have the drive available to me
in My Computer. The drive shows up in Device Manager with no
warnings but in the Computer Management console it is shown
as 'Offline'. The first warnings I can see in Event Manager
is this: ('Gary' being the name of my computer)

"Disk group GaryDg0: Errors in some configuration copies:
Disk Harddisk2, copy 1: Block 1: Invalid magic number in the
configuration copy" followed by:

"INTERNAL Error - The disk group contains no valid
configuration copies (C10000B6)"

then this:

"The driver detected a controller error on
\Device\Harddisk2\D."

The only thing I can do in the Disk Management console is
attempt to reactivate the disk but Windows tells me that 'The
operation did not complete'.

The disk is just over a year old - I would be very grateful
if anyone could help me to get this thing going again.

Looks like the drive has died. See what Hitachi's
Drive Fitness Test says about the drive.

Hitachi bought the IBM hard drive business.

Thank you for your reply. I downloaded the utility and ran both
the basic and advanced tests, both of which returned a
disposition code of 0x00 which translates to 'No errors'. I
wonder if this is good or bad news?

Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181

Sorry to appear thick but I can't see how to run that data you
suggested - I run various reports which do not appear to show a
problem. Can you assist please?

Here is the text of a full report I ran related to the drive -
maybe this helps?

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

Almost there. You need to select SMART in the left hand column
under storage.
Then select that particular drive thats doubtful and post that data
you then see.

Here is the report, thank you very much.

Urk, the data isnt good tho. Interleaved notes.

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

01 Raw Read Error Rate 60 99 97 65537
OK: Value is normal
02 Throughput Performance 50 100 100 0
OK: Value is normal
03 Spin Up Time 24 99 92 21234021
OK: Value is normal
04 Start/Stop Count 0 100 100 560
OK: Always passing
05 Reallocated Sector Count 5 100 100 1245192
OK: Value is normal

Urk, thats the problem, thats an utterly obscene reallocated sector
count.

07 Seek Error Rate 67 100 100 0
OK: Value is normal
08 Seek Time Performance 20 100 100 0
OK: Value is normal
09 Power-On Time Count 0 96 96 28894
OK: Always passing
0A Spin Retry Count 60 100 100 0
OK: Value is normal
0C Power Cycle Count 0 100 100 543
OK: Always passing
C0 Power-Off Retract Count 50 99 99 1743
OK: Value is normal
C1 Load/Unload Cycle Count 50 99 99 1743
OK: Value is normal
C2 Temperature 0 144 110 9,
38

Thats fine, you can get problems with drive overheating but thats not
overheated.

OK: Always passing
C4 Reallocation Event Count 0 100 100 9
OK: Always passing
C5 Current Pending Sector Count 0 100 100 1
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0
OK: Always passing
DE Loaded Hours 0 96 96 28875
OK: Always passing
DF Load Retry Count 50 100 100 0
OK: Value is normal
E2 Load-In Time 40 121 100 10354691
OK: Value is normal
E6 GMR Head Amplitude 0 93 78 1245187
OK: Always passing

I'd be replacing the drive if it was mine.
Thats one of the infamous DeathStars. They arent called DeathStars for
nothing.

Thanks Rod

Before I replace it can I repair that sector in any way to get the drive
going for just a short time?

If you just want to get the data that hasnt been backed up off that
drive, Easy Recovery Pro may well be able to get it. Its not free tho.

 

[Rod Speed]

The value 1245192 is hexadecimal 0x130008. The value are from the
8 vendor specific bytes, which typically are divided into an 8 bit field
(the reported "low" value of 100), two 16 bit fields and a 24 bit field.

What makes you think that 05 is vendor specific ?

I would say that the number interprets two Smart 16 bit fields.
One of 0x0013 = 19, and one of 0x0008 = 8.

Thats not how 05 is defined.

This seems to be a logical data recovery problem only.

It isnt the only evidence of a drive problem, there are other
SMART fields that also indicate that the drive has a problem.

05 Reallocated Sector Count 5 100 100 1245192
OK: Value is normal
C4 Reallocation Event Count 0 100 100 9
OK: Always passing
C5 Current Pending Sector Count 0 100 100 1
OK: Always passing

And its a DeathStar.

 

[Svend Olaf Mikkelsen]

What makes you think that 05 is vendor specific ?

The only documented values are the threshold value 5, and the
attribute value 100. When threshold value is lower than the attribute
value, the status for the attribute is considered OK, by definition.
Most likely the number of reallocated sectors is not 1245192, a number
which comes from the vendor specific field for attribute 05 and is not
documented in the Hitachi specifications for the disk.

Thats not how 05 is defined.

No, we have to guess.

It isnt the only evidence of a drive problem, there are other
SMART fields that also indicate that the drive has a problem.


And its a DeathStar.

A pending sector may be a bad sector. In this case Drive Fitness Test
however did not find any bad sectors. In my system I also have had a
pending sector for some years, but no bad sectors. It may be the Smart
software that is not reliable in this matter.

 

[Rod Speed]

The only documented values are the threshold value 5, and the
attribute value 100. When threshold value is lower than the attribute
value, the status for the attribute is considered OK, by definition.
Most likely the number of reallocated sectors is not 1245192, a
number which comes from the vendor specific field for attribute 05

No evidence that that is vendor specific.

and is not documented in the Hitachi specifications for the disk.

But is documented in the SMART spec which dont say
anything about any separate fields as you are suggesting.

And it isnt clear why any manufacturer would need
separate fields for that particular value anyway.

No, we have to guess.

No reason to guess like that tho. And even if your guess
is correct, it still indicates that the drive has a problem,
when combined with those other fields below.

A pending sector may be a bad sector.

Correct, but we already know that there are many more reallocated
sectors, even using your novel interpretation of the 05 value.

In this case Drive Fitness Test however did not find any bad sectors.

Yes, pending isnt the same as bad.

In my system I also have had a pending
sector for some years, but no bad sectors.

Sure, but he has some number of reallocated sectors too
and clearly something got lost in some sector somewhere
to produce the error messages he is seeing.

It may be the Smart software that is not reliable in this matter.

Or more likely that DFT isnt. Its been known for its problems.

We do know that something got lost somewhere to
produce the error messages he saw and since there
are problems clearly visible in the SMART data, its
very unlikely to be purely a software problem.

 

[Folkert Rienstra]

Don't think so.

Right.

No evidence that that is vendor specific.

Right, Hitachi/IBM obviously are lieing about that in their drive manual.

But is documented in the SMART spec which dont say
anything about any separate fields

Yes, they do.
There are 12 bytes in the attribute table for each attribute entry of
which only the first four are defined. The other eight are vendor specific.

as you are suggesting.

Right, Hitachi ar obviously lieing about what their disks support:

11.42.2.2 Figure 160. Individual Attribute Data Structure

offset 04h, 8 bytes, Vendor Specific

And it isnt clear why any manufacturer would need
separate fields for that particular value anyway.

They were left the choice how to use them.

Which 2 numbers still have no significance.
Both are too small for the available number of spares.

Right. that's what he said.

No reason to guess like that tho.

Right, damn what Hitachi have to say about it.
Obviously they don't have a clue about their own product.

And even if your guess is correct, it still indicates that the drive
has a problem, when combined with those other fields below.

Which too are vendor specific.

It is. It's not readable currently (supposedly, sin-
ce it wasn't readable the last time the drive tried).

Correct, but we already know that there are many more realloca-
ted sectors, even using your novel interpretation of the 05 value.

Nope. Same goes for the other attributes.

Yes, pending isnt the same as bad.

It is on the current status: it can't be read currently (assuming it's
status didn't change -unnoticed- after it was discovered unreadable).

Sure, but he has some number of reallocated sectors too

Which aren't necessarily bad sectors too.
What counts is whether they can be read or not.

and clearly something got lost in some sector somewhere
to produce the error messages he is seeing.

No data get's lost when sectors are reallocated.
If something got lost it was lost for other reasons/causes.

Or more likely that DFT isnt.

Its been known for its problems.
Nope.

We do know that something got lost somewhere to
produce the error messages he saw and since there
are problems clearly visible in the SMART data, its
very unlikely to be purely a software problem.

Nope, unless the eror log shows that all the events occurred very recently.