Having trouble with contact list, pls help

  • Thread starter Thread starter SP
  • Start date Start date
S

SP

When I open a word or excel document and click on the File, Send to mail
recipient I cannot access my contact list when I click on the To button.
The contact list does not appear in the Select Names Box. It works when I go
into Outlook2000 but not when I try to send mail from the actual excel or
word file.

Anyone know why this is happening.

Thanks.
 
Post your mail support mode of Outlook.
Line 2 of Help | About, if you don't know.
 
We use Exchange Server and Outlook 2000.



Russ Valentine said:
Post your mail support mode of Outlook.
Line 2 of Help | About, if you don't know.

--
Russ Valentine
[MVP-Outlook]
SP said:
When I open a word or excel document and click on the File, Send to mail
recipient I cannot access my contact list when I click on the To button.
The contact list does not appear in the Select Names Box. It works when I
go into Outlook2000 but not when I try to send mail from the actual excel
or word file.

Anyone know why this is happening.

Thanks.
 
Make sure your default Outlook profile has the Outlook Address Book
configured correctly.
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.
--
Russ Valentine
[MVP-Outlook]
SP said:
We use Exchange Server and Outlook 2000.



Russ Valentine said:
Post your mail support mode of Outlook.
Line 2 of Help | About, if you don't know.

--
Russ Valentine
[MVP-Outlook]
SP said:
When I open a word or excel document and click on the File, Send to mail
recipient I cannot access my contact list when I click on the To button.
The contact list does not appear in the Select Names Box. It works when
I go into Outlook2000 but not when I try to send mail from the actual
excel or word file.

Anyone know why this is happening.

Thanks.
 
Back
Top