Having trouble connecting to Hotmail?

  • Thread starter Thread starter squishy
  • Start date Start date
S

squishy

Add your comments here! Maybe someone at MS will see them and actually DO
something.

____________________
Outlook 2007 on Vista Ultimate 32 bit........

I have a paid hotmail account that I have been happily using for 2 years
now. I always check it via outlook (2003 and 2007). In 2007, for about the
past 45 days, I would get intermittent dialog boxes asking me to confirm my
password.

I would, and I would select remember this password and things would
continue - until about 3 days ago. Then the dialog boxes would not go away
in Outlook 2007. It constantly asked me for my password and would not
connect to my hotmail account.

I logged in to my hotmail account via the web to make sure I was using the
right password - all worked as it should in the web interface.

I can still log on via 2003 and the web just fine.

squishy
--------------------------
 
If people want to waste their time, they are certainly welcome to do so. However, these are peer-to-peer forums and are not monitored by Microsoft.

If you want to contact Microsoft directly, open a support incident (free during the first 90 days of purchase) for Outlook 2007.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, squishy asked:

| Add your comments here! Maybe someone at MS will see them and
| actually DO something.
|
| ____________________
| Outlook 2007 on Vista Ultimate 32 bit........
|
| I have a paid hotmail account that I have been happily using for 2
| years now. I always check it via outlook (2003 and 2007). In 2007,
| for about the past 45 days, I would get intermittent dialog boxes
| asking me to confirm my password.
|
| I would, and I would select remember this password and things would
| continue - until about 3 days ago. Then the dialog boxes would not
| go away in Outlook 2007. It constantly asked me for my password and
| would not connect to my hotmail account.
|
| I logged in to my hotmail account via the web to make sure I was
| using the right password - all worked as it should in the web
| interface.
|
| I can still log on via 2003 and the web just fine.
|
| squishy
| --------------------------
 
The bottom line remains, contact Microsoft, open a support incident, and have it escalated from there. This forum is not the place for an online petition.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, F.H. Muffman asked:

| Milly Staples [MVP - Outlook] wrote:
||
|| If you want to contact Microsoft directly, open a support incident
|| (free during the first 90 days of purchase) for Outlook 2007.
|
| Actually, acc'd to
| http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10162&gprid=422192,
| it's free for the 90 days following your first support request, not
| from date of purchase.
 
If people want to waste their time, they are certainly welcome to do so. However, these are peer-to-peer forums and are not monitored by Microsoft.

If you want to contact Microsoft directly, open a support incident (free during the first 90 days of purchase) for Outlook 2007.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, squishy asked:

| Add your comments here! Maybe someone at MS will see them and
| actually DO something.
|
| ____________________
| Outlook 2007 on Vista Ultimate 32 bit........
|
| I have a paidhotmailaccount that I have been happily using for 2
| years now. I always check it via outlook (2003 and 2007). In 2007,
| for about the past 45 days, I would get intermittent dialog boxes
| asking me to confirm mypassword.
|
| I would, and I would select remember thispasswordand things would
| continue - until about 3 days ago. Then the dialog boxes would not
| go away in Outlook 2007. It constantly asked me for mypasswordand
| would not connect to myhotmailaccount.
|
| I logged in to myhotmailaccount via the web to make sure I was
| using the rightpassword- all worked as it should in the web
| interface.
|
| I can still log on via 2003 and the web just fine.
|
| squishy
| --------------------------
Click to expand...

Re-creating my local profile on my PC solved the problem...or logging
on as a diffrerent user. Would rather have a real fix though, but I
suspect a bad registry key somewhere.
 
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