Having problem sending a fax

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi there.

I'm running windows xp pro on my machine and also using the fax program of xp.
When I try to send a test fax and I go threw the sending fax wizard and at
the end if you want to see the preview it gives a message saying that it
cannot open the file because it might be a web page. But I pay little
attention to that. So when click on the send button and I want to see if the
fax has gone threw there is nothing in the outbox or in the sent items box.
It is as if I have never send the fax. I can receive faxes but I cannot send.

Please help. And thankyou

JP
 
My computer is equiped with the HDAUDIO Soft Date Fax Modem with SmartCP.
The driver for this modem installed in the computer is version 7.50.0.0 from
CXT dated 7/11/2006. It appears to the the most recent driver available. I
would like to send and receive faxes using Windows XP which is installed on
the computer. I have succeeded in sending but cannot receive. A review of
comments by writers online reveals that this is a common issue. Please
advise what I must do to make this work for me.

Thank you.
--
DM


Russ Valentine said:
Examine the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
JP said:
Hi there.

I'm running windows xp pro on my machine and also using the fax program of
xp.
When I try to send a test fax and I go threw the sending fax wizard and at
the end if you want to see the preview it gives a message saying that it
cannot open the file because it might be a web page. But I pay little
attention to that. So when click on the send button and I want to see if
the
fax has gone threw there is nothing in the outbox or in the sent items
box.
It is as if I have never send the fax. I can receive faxes but I cannot
send.

Please help. And thankyou

JP
Click to expand...
Click to expand...
 
First, is this modem listed in XP Hardware Compatibility List (HCL) at
http://www.microsoft.com/windows/catalog? If it isn't, all bets are off, XP
Fax is quite pickey about which modems it will work with. Second, have you
enabled the modem to receive? Third, do you get any error messages
receiving? Forth, any other specific details you can provide us?

Hal
--
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
www.kvoa.com -- KVOA Television, Tucson, AZ.
Still Cadillacin' - www.badnewsbluesband.com

DM said:
My computer is equiped with the HDAUDIO Soft Date Fax Modem with SmartCP.
The driver for this modem installed in the computer is version 7.50.0.0
from
CXT dated 7/11/2006. It appears to the the most recent driver available.
I
would like to send and receive faxes using Windows XP which is installed
on
the computer. I have succeeded in sending but cannot receive. A review
of
comments by writers online reveals that this is a common issue. Please
advise what I must do to make this work for me.

Thank you.
--
DM


Russ Valentine said:
Examine the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
JP said:
Hi there.

I'm running windows xp pro on my machine and also using the fax program
of
xp.
When I try to send a test fax and I go threw the sending fax wizard and
at
the end if you want to see the preview it gives a message saying that
it
cannot open the file because it might be a web page. But I pay little
attention to that. So when click on the send button and I want to see
if
the
fax has gone threw there is nothing in the outbox or in the sent items
box.
It is as if I have never send the fax. I can receive faxes but I cannot
send.

Please help. And thankyou

JP
Click to expand...
Click to expand...
Click to expand...
 
Back
Top