Have I been Conned

[dizzy dj]

I bought this http://www.microdirect.co.uk/(24528)Asus-Notebook-F3SVAP075G-Intel-Core-2-Duo.aspx
now it says tv tuner built in etc...... but it as no tv antenna on it or sata port I was lead to believe that I could watch tv on it , but I dont see any programme on it to do that. I have emailed ASUS but had no reply from them. And trying to get through to microdirect is almost impossible. Help needed please

 

[Abarbarian]

Reading the specs for this on the site you linked to it seems as though this pc is able to let you watch TV . So there must be software on the pc . Have you looked in Add + Remove programs to see whats listed ??

 

[dizzy dj]

The laptop advertised is supposed to come with an antenna port and a E-SATA drive port there is no software on there for TV and no ports

 

[Ian]

Yes it does look like it has a TV tuner built in, but I assume you have to use the Windows Media Centre to watch TV on it:

http://www.microsoft.com/windows/products/windowsvista/features/details/mediacenter.mspx

"Windows Media Center is available in Windows Vista Home Premium and Windows Vista Ultimate. TV playback and recording features require an integrated or external USB TV tuner."

 

[Ian]

Apparently the antenna port is on the right hand side (the small yellow one in this pic):

http://www.notebookreview.com/assets/23980.jpg

 

[dizzy dj]

Both these are not on mine What model is that one ?

 

[dizzy dj]

How do I stand now ? Is there Advert wrong ? Can I get a refund ?

 

[Ian]

That is the F3SV-A1 model:

http://www.notebookreview.com/default.asp?newsID=3794

Does the manual mention anything about the antenna port? I can't see anything in the description text on the link you provided to say there should be one?

Does the TV work via Windows Media Centre now?

 

[dizzy dj]

The media center did not pick any tuner up, Thanks for helping me to resolve this Ian, as I am getting no Joy from ASUS

 

[Abarbarian]

Your original link does not mention a E-Sata port ?? Have you had a look in "Device Manager " to see if the TV card is mentioned ??
Seems a bit obvious but have you been in touch with micr Direct ??

 

[Adywebb]

OK, firstly an E-SATA port is not specified either in the spec at MicroDirect or on the Asus site -so it doesn't have it and you have not been conned on that.

Regarding the DVB, the spec at MicroDirect says "With build-in-DVB-T (Digital Video Broadcasting-Terrestrial) feature, wireless TV broadcast is POSSIBLE right out of the notebook" - now that can mean although it is possible, you may still need something more to make it work.

I see on the Spec Sheet on the Asus site it says the same thing about it being 'possible' for that model and that under 'Interface' it says: 1 x TV RF in (Optional) - note the word 'optional'. Now I don't know if this is correct or not, but I suspect you may need this optional interface to get it working.

I suggest you contact Asus and ask: 0870 1208340

 

[dizzy dj]

I called Asus and they said this was Optional, so Mine does not have it installed. I asked them if mine could be upgraded and they said no.