Hardware Error

  • Thread starter Thread starter Angel
  • Start date Start date
A

Angel

I just recently upgrade my pc to win 2k from win ME. The
is install was find but then when the PC re-booted that is
were the problems started. First the drivers for the
Video, Ethernet card, Audio, and PCI Simple Communications
contollers where not available. I disabled all of them
and managed to get the video and ethernet card back but
not the PCI controllers. That's the first problem. The
second problem is that when I tired to download service
pack 4 and IE 6.1. I get an blue screen and an error
message stating that "A Hardware Malfunction has occured.
Please contact your administrator." The third problem is
that Internet explore crashes every time I open it. and
the last problem that I have is that everything I reboot
after loading a new program or hardware, my pc shutdowns
by itself and restarts up again and shutdowns several more
times before I can log in. Could you help me.
 
There is no supported upgrade path from WinME to Windows 2000

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect


:
| I just recently upgrade my pc to win 2k from win ME. The
| is install was find but then when the PC re-booted that is
| were the problems started. First the drivers for the
| Video, Ethernet card, Audio, and PCI Simple Communications
| contollers where not available. I disabled all of them
| and managed to get the video and ethernet card back but
| not the PCI controllers. That's the first problem. The
| second problem is that when I tired to download service
| pack 4 and IE 6.1. I get an blue screen and an error
| message stating that "A Hardware Malfunction has occured.
| Please contact your administrator." The third problem is
| that Internet explore crashes every time I open it. and
| the last problem that I have is that everything I reboot
| after loading a new program or hardware, my pc shutdowns
| by itself and restarts up again and shutdowns several more
| times before I can log in. Could you help me.
 
Angel - An "upgrade" from ME to W2k is not supported, and is a Big No-No.

A clean install of W2k, on a freshly formatted drive (partition), is the
way to get from ME to W2k. Because W2k was written and released before
ME, it doesn't understand ME's structure very well, and is unable to
accurately identify, translate, and otherwise move system settings and
so forth to the new system.

In addition, no ME device drivers will operate correctly in W2k. As is
the case with upgrades from all W9x systems, all drivers must be
replaced with W2k-specific drivers. So if you actually used an
"upgrade-in-place" method without such drivers the result is doomed.

Also, there's a chance that, if your machine is from a mass marketer and
came with ME preinstalled, the hardware is designed for ME and does not
meet the more stringent W2k requirements. In this case you are simply
out of luck.

Before trying a clean W2k install on your machine, go to the W2k CD's
\i386 directory and run
winnt32.exe /checkupgradeonly
which will give you a useful report on what hardware and application
problems W2k may encounter, and will suggest steps you can take. Doing
this can save you some grief later. This may not be possible for you
since apparently you no longer have any working 32-bit system, but give
it a shot and see. (The 16-bit winnt.exe cannot do this.) Although
winnt32 is the W2k 32-bit installer program, the parameter above will
prevent the install from occurring. You'll just get that report.

Make sure you have all the necessary W2k-specific device drivers
(including any, like chipset and controller drivers, for the motherboard
itself) on hand and ready for early and immediate use during the W2k
installation process. (This could also be your problem if in fact you
did do a "fresh" W2k install and wound up with the problems you listed.)
 
Angel said:
I just recently upgrade my pc to win 2k from win ME. The
is install was find but then when the PC re-booted that is
were the problems started. First the drivers for the
Video, Ethernet card, Audio, and PCI Simple Communications
contollers where not available. I disabled all of them
and managed to get the video and ethernet card back but
not the PCI controllers. That's the first problem. The
second problem is that when I tired to download service
pack 4 and IE 6.1. I get an blue screen and an error
message stating that "A Hardware Malfunction has occured.
Please contact your administrator." The third problem is
that Internet explore crashes every time I open it. and
the last problem that I have is that everything I reboot
after loading a new program or hardware, my pc shutdowns
by itself and restarts up again and shutdowns several more
times before I can log in. Could you help me.
Click to expand...

As Patrick and Dan mentioned, you can't upgrade from WinME. Besides, an
upgrade is never a good idea anyways. Nothing prevents you from performing a
clean installation of W2K. In fact: its recommended even when an upgrade is
an available option.

You might want to take some time verifying the compatibility of your
hardware. This may include updating /flashing your bios to achieve ACPI
compatibility. The trick is to positively identify your hardware. Once you
know who made the motherboard and its model number, you'll know where to
verify for the steps required to achieve W2K compatibility (the
manufacturer's website).

The same goes for peripherals like video card, sound card and NICs, if any.
The rule is: if its not on the W2K hardware compatibility list - you need a
W2K compatible driver for it.
 
Also, I just wanted to mention that I upgrade my PC from Win98 to winME and then Win2K

And why is it that everything I try to load something up, it freezers up on me?
 
Could I go back to win ME

If not, what steps are recommend for a clean installs? The reaseon why I'm asking for the steps is because, at this point, once I get to startup page, it automatically goes to the blue screen. my hands are virtually tied at the moment.
 
-----Original Message-----
Could I go back to win ME?

If not, what steps are recommend for a clean installs?
Click to expand...
The reaseon why I'm asking for the steps is because, at
this point, once I get to startup page, it automatically
goes to the blue screen. my hands are virtually tied at
the moment.
.
Click to expand...

Just boot from the Win2K CD. You'll get the option to
delete the partition, re-create it and format.
 
Angel said:
Also, I just wanted to mention that I upgrade my PC from Win98 to winME and then Win2K.

And why is it that everything I try to load something up, it freezers up
Click to expand...
on me?

Thats even worse. WinME inherits whatever problems Win98 had and W2K tried
to update an OS that it knows nothing about. The result is a double-damaged
installation that has no hope in hell to achieve stability.

If i were in your situation, i'ld start with a backing up of any documents
you would rather not loose via DOS. That's assuming you have a boot-diskette
available and that you didn't convert the file system to NTFS.

Then identify the components on your system. Example: motherboard make an
model. That will give you a chance to check the manufacturer's site for W2K
compatibility procedures (like update the bios to achieve ACPI
compatibility). Trust me, its worth the effort.

A compatibility check is a requirement, not an option, when performing
either an upgrade or a clean install, regardless of the operating system
targetted. Be it Win98, ME, W2K or XP. A properly prepared system is the
difference between cussing and success.

Always take a moment to read upgrade or installation procedures, not doing
so is doing it the hard way. Fortunately, tools like "winnt32
/checkupgradeonly" and the HCL list are available right there on your W2K CD
to help you.

If your system can't boot from a CD-Rom, you can always use a DOS boot disk
with CD drivers and execute W2K installation by running "winnt.exe found in
your W2K CD's I386 directory. www.bootdisk.com. Beats having to create the
W2K diskettes.

The people in this newsgroup will and can give you all and any help you
need. So feel free to ask any question you need answers too. Open a new
thread to start a step by step approach with one subject at a time.
 
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