Hardware Device Issue

  • Thread starter Thread starter Katheryne
  • Start date Start date
K

Katheryne

Hi
The problem which I am facing is,I am trying to connect a local printer to
the Client and installing the driver through "Printer & faxes(Add New
Printer)" in "Control Panel". Printer installed successfully.
But if I open the "device manager" It is showing the (?)-Mark on "Other
Devices" and if the update the driver from there only, the (?) -mark
disappears.

I am using "Epson Stylus C63" printer.
Can anyone help me out for this issue.

Thanks and Regards
Katheryne
 
Katheryne,

You should be able to see the reason why driver failed to install in SetupApi.log.
 
Back
Top