Hard Drive Crash

[Gerard Pauli]

Hello,
"a friend of mine's" house got broken into and they took her laptop... the
next day the laptop was recovered and she was very happy. The insurance
company wanted to run some tests on the laptop to make sure everything was
still working. She got her laptop the next day and everything was fine. No
errors were found. She was emailing and surfing the entire day and shut down
the computer at night.

The next morning the screen said: "ntoskrnl.exe is missing or corrupt,
please reinstall a copy of this file."
I called the company that did the testing and they say they use a device
("used by IBM") that clamps onto the hard drive and runs some tests. I would
like to think that this "device" caused the problem, but they of course say
that the computer ran for a day after they did the tests...

Has anyone seen this before? Is it possible that the laptop ran ok for a day
eventhough the problem was already there?

Thanks,

Martin

 

[Doug Holtz]

This is "common". Re-install the NT/W2K/XP Pro (whatever is on it). Get to
the windows update site ... again.

PITA I know.

Doug