Hangups - a software or hardware problem?

  • Thread starter Thread starter LeRoy Ferguson
  • Start date Start date
L

LeRoy Ferguson

WinXP Home Edition hangs very often, on or off line, and I have to unplug
and replug. Knowledge Base has an article that seems vaguely relevant
(314405), but it is from last year and promises a fix in a future update; I
have all updates except Service Pack 2.



Does it look like I have a software or a hardware problem? This may be a
clue: After each freeze, I'm allowed to advance more into the system until
everything is working fine. Yesterday, for example, the screen froze five
times within the first 15 minutes, but then ran well for three hours.



I have plenty of memory and hard drive free, and am virus-free. Mainframe is
MSI-638, v5.X. The system was reformatted by a pro shop three months ago
and seemed to be running fine for a few weeks.
 
My hunch it's hardware ... memory would be my first guess, video
card/driver? Have you run the compatibility wizard on this box to
ensure it's ok to run XP? Does event log provide any clues?

Curious: of what relevance is the information you provide about the
mainframe?

Hope this is useful to you. Let us know.

rms
 
Sorry, I replied to this message but it popped up out of thread. Here's
another try:

Please bear with me, Rob; I'm one of those old fogies permanently over his
head in PC waters.

I checked the event log, and although I have no idea what it means, I can
relay that it lists 8 Application errors, 2 Winlogin errors and 5 Event
System errors. I see Event numbers: 4609 (twice), 1,000 (twice), 1015, 1001.
There are Categories: (50) and (52). Does that tell you anything?

I also checked System (local) and see an error of W32 Time (event 29, not
available, PC) that seems to me to coincide exactly with the time of a very
recent hang. On this list I see that Event 7023 is listed for all error
cases.

I do not know how to find Compatability Wizard; a search is no help. Can you
steer me toward it? But I also wonder why there should be a compatability
problem when I've been using WinXp on this PC for two years (admittedly,
with stretches of problems the last six months).

What relevance is the mainframe info? None, apparently. I just thought it
might be useful, thinking that it is the core of the hardware. Ignorance.

Oh, while looking for compatability wizard I noticed in Services
Components-Services (Local) that the only thing disabled was Access to
Interface Device, so I enabled it. Hasn't corrected the hanging problem
though.
 
Sorry, I replied to this message but it popped up out of thread. Here's
another try:

Please bear with me, Rob; I'm one of those old fogies permanently over his
head in PC waters.

I checked the event log, and although I have no idea what it means, I can
relay that it lists 8 Application errors, 2 Winlogin errors and 5 Event
System errors. I see Event numbers: 4609 (twice), 1,000 (twice), 1015, 1001.
There are Categories: (50) and (52). Does that tell you anything?

I also checked System (local) and see an error of W32 Time (event 29, not
available, PC) that seems to me to coincide exactly with the time of a very
recent hang. On this list I see that Event 7023 is listed for all error
cases.

I do not know how to find Compatability Wizard; a search is no help. Can you
steer me toward it? But I also wonder why there should be a compatability
problem when I've been using WinXp on this PC for two years (admittedly,
with stretches of problems the last six months).

What relevance is the mainframe info? None, apparently. I just thought it
might be useful, thinking that it is the core of the hardware. Ignorance.

Oh, while looking for compatability wizard I noticed in Services
Components-Services (Local) that the only thing disabled was Access to
Interface Device, so I enabled it. Hasn't corrected the hanging problem
though.
 
Sorry, I replied to this message but it popped up out of thread. Here's
another try:

Please bear with me, Rob; I'm one of those old fogies permanently over his
head in PC waters.

I checked the event log, and although I have no idea what it means, I can
relay that it lists 8 Application errors, 2 Winlogin errors and 5 Event
System errors. I see Event numbers: 4609 (twice), 1,000 (twice), 1015, 1001.
There are Categories: (50) and (52). Does that tell you anything?

I also checked System (local) and see an error of W32 Time (event 29, not
available, PC) that seems to me to coincide exactly with the time of a very
recent hang. On this list I see that Event 7023 is listed for all error
cases.

I do not know how to find Compatability Wizard; a search is no help. Can you
steer me toward it? But I also wonder why there should be a compatability
problem when I've been using WinXp on this PC for two years (admittedly,
with stretches of problems the last six months).

What relevance is the mainframe info? None, apparently. I just thought it
might be useful, thinking that it is the core of the hardware. Ignorance.

Oh, while looking for compatability wizard I noticed in Services
Components-Services (Local) that the only thing disabled was Access to
Interface Device, so I enabled it. Hasn't corrected the hanging problem
though.
 
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